Fintech Week 2022: Commercial banks show off their technological style

Author: Wan Mu

Recently, in order to implement the requirements of the "Notice of the General Office of the People's Bank of China on Carrying out Relevant Work During the 2022 National Science and Technology Activity Week", commercial banks have actively carried out The "2022 FinTech Activity Week" with the theme of "Entering Technology, You and I". During the event from May 21 to 28, each bank used a combination of "online + offline" to demonstrate to the public the results of technology promoting the quality and efficiency of financial services, and technology empowering banks to develop high-quality development.

ICBC: Extremely Intelligent ICBC

During the event, ICBC demonstrated to the public its first personal financial banking strategic system, which mainly includes "Intimate ICBC, Extremely Intelligent ICBC, and Unbounded "ICBC, Trust ICBC" aims to express "Service +, Wisdom +, Scenario +, Security +" as its core expression, and further promote the implementation of ICBC's "First Personal Finance Bank Strategy". Among them, "Ji Zhi ICBC" creates a series of experiential activities through online platforms such as mobile banking, embodying the value concept of "more open, more affordable and more convenient", improving personal customer experience and creating a good service reputation. Mainly reflected in three aspects:

1. Realize the transformation from "making functions" to "making experiences". ICBC regards "what customers need, the bank will provide" as the basic logic of product innovation, and has created ICBC Intelligent Asset Allocation, AI Investment, ICBC e Payment, ICBC e Bill, ICBC Touchless Payment, and ICBC Express Remittance. and other star products.

2. Use technological innovation to make services more convenient. ICBC innovates risk assessment technology and models, and has launched a series of new financing products, represented by ICBC Financial e-Loans and ICBC Small and Micro e-Loans, that are completely credit-based and have no face-to-face review, no guarantee, no mortgage. This type of product is easy to apply for, has flexible deadlines, and can be loaned out instantly, allowing customers to experience the product innovation achievements that integrate technology and business, as well as intelligence and convenience.

3. Give back to customers more accurately. In order to allow customers to experience the "sense of gain" more intuitively, special brands such as ICBC iGo, e-commerce Dream Assistance Plan, ICBC Huiju, and Pinyue Good Life have been created to allow customers to enjoy real discounts.

Agricultural Bank of China: Precision services assist rural construction and give science and technology wings to "agriculture, rural areas and farmers"

During the event, Agricultural Bank of China demonstrated to the public that Agricultural Bank of China focuses on major national strategies and promotes the implementation of science and technology plans , drive high-quality development through technological innovation, promote financial inclusion and benefit people's livelihood, and provide customers with smart, convenient and safe financial services.

As the national team and main force in serving “agriculture, rural areas and farmers”, Agricultural Bank of China focuses on the pain points and difficulties of rural customers in counties and combines more than 70 years of profound experience in serving “agriculture, rural areas and farmers” with emerging digital technologies. Strengthen science and technology to empower rural revitalization. We conducted in-depth research on the financial needs of farmers and innovatively launched the "Huinong E-Loan" online financial product; we developed and launched a rural collective "three capital" management platform to help improve the digital level of rural governance; we cooperated with the National Rural Revitalization Administration to jointly launch the "Enriching the People" "Loan" credit product to benefit farmers, introducing "financial vitality" to rural revitalization.

The Agricultural Bank of China resolutely implements the strategic deployment of national science and technology power, digital China, and network power, and strives to build a smart bank with first-class customer experience and the best digital ecological bank in the inclusive field of "agriculture, rural areas and farmers".

China CITIC Bank: Building a first-class technology-based bank

China CITIC Bank vigorously promotes various financial knowledge and financial technology innovation achievements to the public at the event.

In recent years, China CITIC Bank has thoroughly implemented new development concepts, followed development trends, and always adhered to the goal of building a first-class technology-based bank, and has launched a number of technological innovation projects. In 2021, China CITIC Bank, under the guidance of the Science and Technology Department of the People's Bank of China, launched the "I Do Practical Things for the People" and the results conference on the management of rare characters in the financial industry, officially open sourced the full set of "CITIC Solutions" to solve the problem of rare characters, and promoted products with rare characters. Standardize and share results with the entire industry. In the same year, China CITIC Bank fully launched the "Xinchuang Full-Stack Cloud Project", striving to build a "distributed full-cloud architecture" that fully supports cloud native and national core and national soul during the 14th Five-Year Plan period, and achieve leapfrog in technology services and other aspects. development and significantly enhance the comprehensive technological competitiveness of CITIC Bank.

China CITIC Bank stated that it will continue to actively fulfill its mission of serving customers, explore the business applications of new technologies, so that the results of financial technology innovation can truly benefit the general public, and strive to create a "responsible, warm and distinctive bank". , the best comprehensive financial service provider with value”.

China UnionPay: Actively carry out online publicity activities for the National Science and Technology Week

In addition to the above-mentioned commercial banks, China UnionPay also actively responded to the National Science and Technology Week, from May 21 to During May 28, a series of science popularization activities were carried out through online special open courses for universities, financial digitalization forums, and online exhibition halls.

The "Financial Technology Online Open Course" is open to teachers and students of universities. China UnionPay invites technical experts in the fields of big data, risk control, Internet of Things and other fields to introduce the research and application of related technologies to facilitate university teachers. Students can enhance their understanding of cutting-edge technologies in the financial payment industry;

The "Financial Digitalization Online Forum" is a joint venture between China UnionPay, Shanghai Financial Data Port and Shanghai Fintech Industry Alliance, which invites peer units to carry out technological applications in the development of financial technologies. Communication, the forum covers cutting-edge technology fields such as blockchain and cloud computing and multiple application scenarios such as mobile payment, and discusses new achievements in the development of financial technology in the industry from different dimensions and perspectives such as industry trends, technology development, and business innovation;

< p> In order to enhance the public participation experience, during the event, UnionPay opened the UnionPay “Financial Technology Achievements Virtual Exhibition Hall” to the public. This exhibition hall comprehensively displays UnionPay’s innovative achievements in the field of financial technology over the past 20 years since its establishment and will provide the public with a better immersive experience. Online exhibition experience. In addition, UnionPay also planned the "Financial Technology and Popular Science Promotion Exhibition", which compiled popular science pictures, texts and videos covering financial technology, safety science popularization, convenience innovation and other fields, and displayed them to the public through various channels.

In addition to online, banks also use computers to play promotional videos, produce promotional display boards, distribute promotional leaflets, accept inquiries and answer questions, use LED screens at business outlets to scroll promotional slogans, and prevent telecommunications network fraud. Financial innovation products and knowledge allow the general public to experience the intelligent and convenient financial services brought by financial technology, while also helping the public better understand the financial innovation around them, enhance financial security awareness and risk prevention awareness, and effectively Increased the influence of Fintech Event Week.

In recent years, the digital transformation of commercial banks has achieved remarkable results. Empowered by digital technology and by deeply exploring the field of financial technology, the banking industry has further released the value of technology, promoted full-stack digital construction, comprehensively improved process management efficiency, risk pricing capabilities, and refined operational capabilities, and continued to improve service efficiency, effectively assisting the banking industry. High-quality digital transformation. Through this event, commercial banks will continue to increase the application of new technologies such as 5G, AI, big data, and blockchain, continuously improve their technological innovation capabilities, and strive to create a new situation for high-quality development. (Editor: Fang Jie)