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Reasons for recommending the best service outlets
It is the service concept of Pingdingshan Zhannan Road Sub-branch of China Construction Bank to "focus on service and be persistent in building a model". Through the transmission of the core service concept, the bank has integrated the standardized service process into the daily behavior of every employee, standardized service has become the norm, gfd has been polished, service skills have been refined, and the "workers' harbor" has been warming up ... They have created a "golden signboard" for quality service, which has been widely recognized by customers.
Business Department of Xinxiang Branch of Bank of China
The business department of Xinxiang Branch of Bank of China has always adhered to the service concept of "customer first", closely focused on the strategic goal of "building a world-class bank in the new era", and continuously promoted the construction of a bank with "market leadership and excellent system", and successively won the honorary titles of "advanced unit with civilized quality service" and "civilized service demonstration window" at the provincial level. Vigorously develop inclusive finance business to help the development of small and medium-sized enterprises; Actively optimize the service function zoning of the hall, pay attention to vulnerable groups, and establish outdoor workers' rest stations to continuously improve customer experience and satisfaction.
Zhengzhou Jingsan Road Sub-branch of Bank of Communications
Since its establishment in 199, this sub-branch has been adhering to the service concept of "to be broad, meticulous and customer-oriented", and has always adhered to customer-centric and provided personalized and differentiated services to customers. It has achieved zero complaints for nine consecutive years, and comprehensively promoted the innovation and development of service management. In 218, it ranked first in the consumer protection service ranking system, and successfully won the title of "Top 1 Demonstration Networks in China Banking Industry".
Zhengzhou Huayuan Road Sub-branch of CITIC Bank
Zhengzhou Huayuan Road Sub-branch of CITIC Bank has built a brand of "CITIC Service, Progress Every Day" with excellent service for fourteen years. From "workers' harbor" to "CITIC Yunshu Pavilion", from "smiling when entering the door" to "sitting down with a glass of water", humanistic care is everywhere, and the temperature of the bank is everywhere. The branch also continued to carry out activities such as "caring for farmers", "classes for the elderly" and "financial knowledge entering the campus and the community" to fulfill its social responsibilities with practical actions. For many years, it has won many awards of "Best Service Business Hall" and "Most Beautiful Service Business Hall" from CITIC Bank.
Longhai Road Sub-branch of Zhengzhou Branch of Shanghai Pudong Development Bank
Longhai Road Sub-branch of Zhengzhou Branch of Shanghai Pudong Development Bank always insists on starting from the customer's perspective, introducing convenience products by applying intelligence, dividing physical functional areas, realizing the transformation of outlets from "transaction-oriented" to "service-oriented", being closer to customers, providing on-site service to surrounding customers during the low passenger flow period, extending the service radius and providing customers with temperature financial services. In daily operation, we should organically combine the publicity and popularization of financial knowledge with daily services, conduct financial knowledge lectures and other activities in the community, maintain in-depth interaction with surrounding residents and users, and practice social responsibility with practical actions.
Zhengbian Road Sub-branch of Industrial Bank
Since its establishment 1 years ago, Zhengbian Road Sub-branch of Industrial Bank has not forgotten the initial intention of "sincere service and accompanying growth", and kept in mind the mission of "first-class bank, a century-old industry" to provide excellent financial services to our customers in Central China wholeheartedly. This sub-branch puts the interests of customers first and provides customers with meticulous and personalized services, so as to tailor asset management and financial planning for customers, so that customers can achieve the purpose of maintaining and increasing wealth at every stage of their lives.
Business Department of Ping An Bank Kaifeng Branch
The business department of Ping An Bank Kaifeng Branch adheres to the concept of "service first", and achieves zero complaints from customers in the hall through the intimate service of "opening more mouths, patrolling more, paying more attention to and caring more". In 219, the service and consumer protection evaluation ranked first in Zhengzhou Branch of Ping An Bank; On the basis of realizing attentive service, we have established three principles of new retail service, namely, "taking consumer experience as the center, making full use of increasingly mature modern technology, and integrating online and offline". With the help of "finance+technology", we will build an online and offline intelligent service system and bring customers a more temperature and convenient service experience.
Zhongyuan Bank Zhengzhou Ruida Road Sub-branch
Zhongyuan Bank Zhengzhou Ruida Road Sub-branch, in 219, served the economy of the jurisdiction, walked into the community, entered the enterprise, always fulfilled its social responsibilities, and served the people on one side. The party branch of the sub-branch organized community condolence activities such as "Celebrating the military and civilians' family" and "Celebrating the dream of flying on June 1". Won the honorary title of excellent party branch at the head office level, and was awarded the financial service base of "Youth Civilization" and "Youth Home" by the management committee of high-tech zone.
Huaxia Bank Zhengzhou North Ring Road Sub-branch
Since its establishment in 215, the sub-branch has been providing professional services in the form of "good neighbors", radiating three kilometers around, deeply cultivating community finance, changing "customers come to the outlets" into "going to customers", making professional financial services close to every resident and solving the "last mile" financial needs of community residents. With good service environment, warm service attitude, efficient service efficiency and caring service concept, we have gained customer recognition. In 219, the sub-branch will strive for a "five-star service network" as its goal, optimizing and improving all the way. Recently, it has passed the acceptance of five-star outlets of China Banking Association in 219.
Bank of Zhengzhou West Fourth Ring Sub-branch
This sub-branch has always carried out the solemn promise of "citizen bank", always taking customers as the center, anxious about their urgent needs and solving their difficulties. They do coin exchange business that other banks refuse to do; In case of customers with mobility difficulties and empty nesters, they will arrange a door-to-door service or drive the elderly to and from the outlets. The sub-branch summed up the anti-fraud rhetoric that made the people easy to understand, and carried out various forms of publicity by entering the community and approaching the citizens to help the citizens identify and intercept telecom fraud and help the people to cover their "money bags".
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