How to complain about car quality problems

Where to complain about car quality problems

Car consumers who want to complain about the quality of car products can not only complain to the local quality inspection department and industrial and commercial department, but also go to the legal Go to the car website to complain. Currently, the domestic legal automobile complaint websites include China Auto Recall Network and China Consumer Network.

China Automobile Recall Network is a professional complaint website hosted by the Defective Product Recall Center under the General Administration of Quality Supervision, Inspection and Quarantine. For individual car quality issues, this website can forward them to the relevant manufacturers. If the problem is relatively common, the car recall procedure can also be initiated to protect the legitimate rights and interests of the majority of car consumers.

In addition, the official website of the China Consumers Association and the websites of local consumer associations can also accept automobile complaints.

When consumers complain on these formal websites, their legitimate rights and interests can be effectively protected. If you go to those copycat complaint websites to complain, not only will your legitimate rights and interests not be protected, but it will also become a bargaining chip for these websites to carry out extortion.

In addition, car consumers can also complain in the name of letters from the masses to news organizations with journalism qualifications, and use the supervision of public opinion to effectively solve the problem. Beijing Communications Station's Auto World column often receives complaints from consumers. Through public opinion supervision and communication and coordination, many car quality problems have been resolved in a short period of time.