A letter to General Manager Aili.

? Recently, I occasionally read your work report and saw the video of this unknown old comrade on the Internet, which made people excited!

When it comes to postal services, people can't help thinking: crossing the desert border and stepping on the sand camel team; Crossing mountains and mountains, shouldering porters; Stick plum blossoms and ride the red dust; The street is deep and the bell is ringing. Post, Cinda World.

? Mr. Liu, people call us postman, but in fact they don't know us at all, and they don't know the hardships and dangers of postal work. The Sichuan-Tibet postal route remained open for 365 days, and the Sichuan postal driver was disabled for life in an accident on this postal route. People don't know postal workers. In people's minds, people who don't have lofty pursuits and lofty ambitions choose their ideal jobs to be postmen, newspapers and letters. Let's not talk about these things. I made a survey recently and communicated with many colleagues from other provinces. I really need to publicize the postal service in depth, so that the society can know more about what we know little about, and understand the great role that postal service plays in social and economic life. China postal enterprises have a strong sense of mission and political responsibility.

First of all, postal management is close to the market, serving the social economy, innovating, serving the countryside and selling seed pesticides and fertilizers; Agricultural products enter the city, the yellow peach in Yanling is excellent, and the princess rides the world of mortals, which not only helps the poor accurately, but also allows people to enjoy the high-end experience of fresh fruits and vegetables in different regions of the world. Promote enterprise products, a number of prosperous enterprises, Hengshui Baigan Yangshao wine, Jinmen moon cake Dahe newspaper, and some employees still have old wine for sale at home; Broaden the scope of business, Beijing Post has opened a "convenience pharmacy", delivering non-prescription drugs directly to your door, selling philatelic products with savings, acting as an insurance agent and providing universal postal services. Whether in downtown or rural areas, postal operators are blooming everywhere in the motherland.

Postal enterprises have a strong sense of social responsibility and political responsibility. Postal express logistics plays a huge role in fighting the epidemic, opening up a green channel for the smooth delivery of epidemic prevention materials and medical materials, and being on standby around the clock. Masks, protective clothing and epidemic prevention drugs are guaranteed to be foolproof from delivery to receipt. Especially this year, affected by the epidemic, how many enterprises closed down and how many industries were depressed, which highlighted the advantages of postal services. Postal services not only do not cross, but also develop rapidly, so postal services have always maintained a strong demand for helpers. In order to alleviate the pressure of social employment, the postal service put forward the idea of reducing staff and increasing efficiency, forcibly cutting off internal processing links and outsourcing non-critical links such as internal processing and loading and unloading, with the aim of fully absorbing the idle labor force in society, alleviating the pressure of social employment and letting people in society do their best. Strengthen and improve, provide for the elderly, increase social security, expand employment, fulfill corporate social responsibility, and practice what Premier Li advocated in the government work report, so that the broad masses of the people can enjoy the fruits of the reform. This requires the society to praise our postal service, and our postal service has also been supported by the society. You see: some people are busy looking for idle labor in towns and villages all day, while others are looking for knowledge-based labor in schools. Postal service can not only provide a platform for students to participate in social practice, but also create opportunities for students to work and study. If you don't believe me, you can go to the first-line production sites of various processing centers to see how many hourly workers take part in labor every day: you can see old uncles in their fifties and sixties who smoke from time to time; You can also see a little fat aunts; You can also see young men with childish faces and female students with mirror-like noses. What is the specific quality of life? Never mind this, it shows the enthusiasm of postal service. The hourly worker not only loads and unloads the car, but also picks up the mail. Nearly 10,000 hourly workers are handled in the postal service every day in the country. The treatment varies from place to place, with hourly workers ranging from 100 yuan to 120 yuan; There are also those by the hour, during which lunch or midnight snack is provided free of charge, and the most convenient thing is to pick up the car and send it. Postal service, no matter which province's processing center, the postal processing center in the morning is crowded with colorful people coming and going. I don't know how much this fee is. I believe there is a distribution mechanism. Anyway, it is not good to get up early. All the noise in the world is beneficial. Everyone has his own income and everyone is happy. General manager Liu said that the average monthly income of postal workers in China is 6,000 yuan, and the income of employees is more than 2,000 yuan and 3,000 yuan. Some of them didn't finish the task, but they were actually paid. Mr. Liu, this is inconsistent with the ranking of the top 500 enterprises in the world 10 1. Contract worker A, contract worker B, laborer, commission worker, hourly worker. Contract workers are also divided into the original express delivery and the original postal service, that is, the dense salary system is adopted, and I don't know how much the income difference is. They don't doubt your figures, so many forms of employment don't know the range of people who calculate the average wage and how many helpers there are. In private, it is true to ask if it is equal pay for equal work. Since it is an average salary, employees should use hourly workers. Social responsibility, postal service has created so many employment opportunities for society, commission workers and hourly workers. Occasionally, people who are idle can go to the postal service to do part-time jobs, which can not only entertain but also generate income and come and go freely. If the link is outsourced, does the outsourcing fee of hourly workers match the fee of normal helpers? How many temporary workers does an employee need to supplement his work ability? How much does the quality cost increase because the temporary workers are not familiar with the business? Take a central office as an example, it takes part in loading and unloading 300 hours a day, 12 hours. Suppose the unit gives 200 yuan to every hourly worker (which may be higher in some areas), and spends 60,000 yuan a day, with an average monthly expenditure of nearly 6,000 yuan (Bank of Zhengzhou, the predecessor of rural credit cooperatives, is not strong enough, and the monthly employee housing provident fund is 1.5 million). The cost of these hourly workers is basically the same as what Mr. Liu said. Of the nearly 6,000 yuan, except for transportation and meals, about 60% is the hourly fee actually paid, and the other 40% is the profit earned by the intermediary outsourcing company and passengers. How many people are busy in an hour? Don't doubt the level of postal management and collect the total amount provided by the labor service company? Actual number of workers? How many people actually take part in labor? How much effect did it play? How many supervisors with red armbands have been added to the management of these hourly workers? How many leaders are there? The hourly worker keeps it today and leaves tomorrow, fishing for three days and drying the net for two days. How many mails are lost and damaged in the whole country? How many complaints and compensation are there?

Outsourcing of delivery, loading and unloading, processing, transportation and business (in Shanghai and Beijing), what else can't be outsourced? Here is a vivid example to see the quality of outsourcing. It turned out that a mat with a linen plastic bag with a face sheet had disappeared, and there were six emails sent and received in Henan. How did you find it? As a customer mailed to Anhui, the customer was very dissatisfied. There is only regular mail in it. If they are all valuables or important materials, what will happen? It's a real story of exchanging mail for civet cats for princes, but I feel sad for outsourcing! The international mail sent and received by Zhengzhou was lost in Kunming for a month, and the general contractor sent it by mistake. How to calculate the quality of the impact? Liu Jingli, I feel something is wrong with reducing staff and increasing efficiency. If it is convenient, please let me work it out with you. I think a stable workforce, skilled business operations and efficient labor productivity are the best ways to reduce costs, improve quality and increase efficiency. This is just personal advice.

? The postal service has something commendable, which has fully realized the win-win development with other social logistics enterprises. It turns out that postal mail is transported by itself, including drivers' wages and travel subsidies, fuel costs, road and bridge fees, vehicle depreciation, vehicle maintenance provisions and other taxes and fees. I have been to Shanxi to do transportation, 550 kilometers one-way business transportation, and the driver's salary is 26,000 or 7,000. If the goods are transported by return journey, the freight charged is 100% of the net profit. In the past two years, oil prices have fallen, and related expenses can be deducted, which is also a dividend policy for the state to benefit enterprises; In many places, roads and bridges are exempted for postal transport vehicles, which greatly reduces the transportation cost. Even so, our postal enterprises have advanced cultural concepts. Our postal service acts in good faith and does not enjoy exclusive benefits. They are transported by social transportation companies for the benefit of society. And strengthen management and control, postal transportation mode group company centralized procurement, feeling that there is a problem with transportation cost accounting, it is recommended to compare freight quotation, market price and independent freight. There used to be a weighbridge in front of the National Central Bureau, and the loading weight was still there. Now? Only the number of trips, how many trips need to be transported in one direction, it is estimated that there are few clear, can transportation outsourcing reduce costs? Mr. Liu, it is doubtful. However, it can beat the social transportation company, that's for sure.

Also, Mr. Liu, you said that although the national management cost is 65.438+0.46 billion, which is a little high, there is no explanation for this "a little high". I can't guess the composition of 654.38+0.46 billion (is it used to buy indicators? Or something, anyway, you don't need to know), isn't there anything to cut? There must be a reason for such high management cost. Anyway, the postal service ranks 10 1 among the top 500 enterprises in the world, which is enough to make us sincerely proud!

How to improve postal efficiency? Postgraduate admission notice is sent by ordinary parcel; Send 500 grams of packages thousands of miles away, charge 1.7 yuan; The 7-square-meter compartment contains 120 pieces,10.4kg of inter-provincial mail of bee plastic bottles, and it is sent to 280 yuan. Don't say that the delivery fee is reduced to 0.3 yuan, even if the delivery and transit are free, can you make a profit? It is against the proposition to reduce staff and increase efficiency, and it is an important decision to shake the foundation of postal development.

Postal reform has never stopped: postal speed separation, postal speed integration, and rapid logistics to the delivery department. At present, there are two brands of postal speed, postal and delivery. It's not normal, but it's normal. Postal reform has always been to cross the river by feeling the stones, not to mention taking responsibility for decision-making mistakes. There must always be sacrifices in reform. Praise the spirit of continuous postal reform! Postal services should still study hard to make progress, prosperity and hardship for the people. In the eyes of society, what about the glory of postal workers? Death, the people suffer, and the cost of surgery is getting lower and lower. Some units send and receive a package 1.7 yuan reaches every corner of the motherland, and the business volume is gradually rising. The next step is to reduce costs from four aspects: distribution fee, agency fee and handling fee. It is better to directly reduce workers' wages and increase profits more quickly. Teacher Liu, understanding belongs to understanding, but I always feel confused. The group is a little confused. A little arbitrary. For example, it has always been sealed delivery by the general contractor. Later, when I saw that the society left without packing the car, I learned from others to go outside, saying that it was to save time and money. Now, if the requirements are too high, society can make a package. We call it a container (e-commerce). You can always do things across the board, but you can't analyze specific problems. Everything is learning from others, a little toddler, lacking practical research and overall planning, which will make people laugh. So this needs to be improved.

? Mr. Liu, there are many places to save money. Because they can be outsourced, you can greatly simplify the organization! To improve efficiency, don't always stare at employees. After all, it is a labor-intensive enterprise, and "stopping people" is "enterprise". Employees have no vitality and enterprises have no popularity. What can I say? It's not a good thing for the post. Furthermore, postal workers really love the postal cause and are dedicated and diligent. The most important thing is how to realize their pride, sense of belonging and mission to the enterprise and their responsibility and responsibility for the development of postal services. Fundamentally speaking, it is necessary to implement the people-oriented modern enterprise management concept, and must not deepen the contradiction between employees and enterprises, and ultimately affect the development of enterprises. Knowing that the house leaks and it rains at night lies in knowing that the wild politics is lost. The staff sincerely hope that the postal service will be in an invincible position in the market competition.

Our postal service holds high the banner of reform. Under the wise leadership of Mr. Liu, as long as you can steer the ship and firmly grasp the direction of progress, we postal people will certainly ride the wind and waves and forge ahead bravely. Hurry up, postal service!

Teacher Liu, my position is low, my vision is not broad, and there are few sources of information, so these views are not necessarily correct. I hope you will forgive me when you read this article and take some suggestions. We are all thinking about the future of postal services and must not be kidnapped by outsourcing!

Hereby!

? I wish Mr. Liu good health and rest. You worry too much about the postal service. Under your guidance, learn from the mixed reform of China Unicom, and never let the postal reform produce the same effect as China Unicom.