How can store management be done well?

As a retail store, it is a unit that creates benefits for the company, so the role of the store manager is very important, with the importance of job responsibilities, management methods and business thinking. The main task is to be responsible for the overall operation of the mall, ensure the normal operation of the mall, complete the management tasks assigned by the company, and have a sense of mission of "the interests of the company are above everything else". Now I'll talk about the implementation ideas of the branch's work: 1. How to build an excellent team: Only with the team spirit of Qi Xin's cooperation, the team can benefit others and save honor, and the team can compete in the wave of market competition and strive for the prosperity of enterprises and undertakings. 1, the importance of organizing training Only by constantly enriching your learning team can we create a greater "miracle" in today's society. As far as the role of training is concerned, we should have a strong sense of learning, understand the company's rules and regulations, be good at combining practical work experience with theoretical knowledge, strengthen absorption and self-improvement and put them in place, and the branch should be good at creating training opportunities and organizing training. Generally speaking, the wisdom of the team is always higher than that of the individual. When our group is really training, it can not only produce excellent results, but also individual members grow faster than other training methods. 2, execution in the team, maybe we don't need every team member to be extremely smart, because being too smart often leads to self-awareness and likes to be ambitious. On the contrary, everyone needs to have a strong sense of responsibility and dedication. On the basis of understanding and grasping the company's carefully formulated strategy, we will carry out tactics to the letter, resolutely and unremittingly, and implement every operation detail and every work in the process according to the process standards. In addition, in order to ensure the team's execution, the key is to clearly plan the goals to be achieved by stages during the execution process, and track the assessment in time to ensure that the team's execution is in place. For example, the company sets tasks for us every year and every month in the performance appraisal of its branches, so that our branches can refine the monthly targets into daily life and conduct appropriate assessment and guidance, so that they can be implemented more closely in their work and the implementation effect of the team can be guaranteed. 3. Innovation As our retail industry, in this highly competitive industry, we must have the ability to innovate. Only continuous innovation can guarantee the competitive advantage of the store. Where does innovation come from? Doing training is an important means to improve the innovation ability of talent team, because training is an important way to improve the knowledge level and comprehensive quality of employees, and the business skills of employees are the premise to stimulate innovation ability. Comprehensive innovation ability is the real competitive innovation ability. Staff training not only pays attention to commodity knowledge, but also considers employees' personal qualities, corporate culture, cohesion and team spirit of the shopping mall team. Only comprehensive training can do this. As long as we grasp and do a good job in this aspect, we can maintain a long-term innovation advantage in the competition and finally defeat our opponents. 4. Division of labor and cooperation. Managers in shopping malls have the ability to command and mobilize teams. In the process of work, they should form a coordinated and balanced movement trend of overall interaction. They should be familiar with and understand the daily actions of other departments in order to cooperate with each other in their work. Otherwise, it will become fragmented and cannot be operated by other departments. They should have the ability to work independently and be responsible for their own fields. They should not have the wait, dependence and important mentality to do their work. To be a harmonious team and a fighting team, we must think and do with caring for others, so that everyone in the team can communicate and cooperate effectively. 5. Organizational Discipline Strengthen organizational discipline, make everyone equal before discipline, be fair, just and transparent about violations, and clarify the principle that "the company system is higher than the general manager", and employees are the pillars of the company. It is necessary to strengthen employee management and career planning, so that employees can know how to do their jobs well to achieve their goals; So they will continue to study, be strict with themselves and improve their personal abilities. 6. Set the same goals. It is said that with some efforts, the work goal can be achieved. For a team, what managers should do for team members, what are their goals, and employees know what they should do and what are their goals. These are different, meaningful goals and meaningless goals. The only difference is that meaningful goals can make team members enthusiastic. Patience and willingness to accept challenges. Second, how to do the basic management of the store: 1, commodity basic management: display, introduction, pricing, out of stock, out of stock, high inventory, unsalable, return, scrap, loss reporting and elimination. The quality of store commodity management is an important part of performance, with emphasis on the introduction, elimination and daily detail management of goods. Therefore, we must master these 1 1 commodity management standards, because there must be standards and ideas in our work, and effective methods can be adopted to achieve the work standards; When our workflow was developed, it completely contained all the work contents. As long as the workflow can be strictly implemented, the work will be much easier and the effect will be better. 2. On-site management On-site management means that we need to strengthen the basic management of the store, implement the work of environmental sanitation and shopping environment, let customers have a relaxed and happy mood, enhance their purchasing power, solve the problems existing in goods, sanitation, access and overall layout in time, and enhance the management knowledge of employees, thus enhancing their self-working ability, upgrading the management of store details to a higher level and enhancing the image of the store. 3. As the safety requirements of enterprises, safety management is very important. First of all, supermarkets should formulate and improve fire fighting and evacuation plans, deal with unexpected accidents and other plans, and conduct regular training and drills. Unqualified employees are not allowed to take up their posts. All employees must be trained in safety education, improve safety awareness, control electricity consumption and fire prevention in supermarkets, and prevent safety accidents. In addition, the loss of goods is the part that affects the profit of shopping malls, including natural loss and man-made loss, so it is very important to control man-made loss. External theft, vandalism, internal theft and vegetable stealing need to be dealt with emphatically. Secondly, regarding the management of the equipment in the branch, efforts should be made in the aspects of use, maintenance and maintenance. Only when our work is done properly can accidents and failures be reduced, which will not affect the daily safety production work and reduce the increase of company expenses. Third, how to do a good job in marketing management: In today's society, the competition in the retail industry is becoming more and more fierce. If we want to survive in this society for a long time, we must beat our competitors and expand the consumer market. Then we must first adjust the surrounding business circle, consumption power, consumers and competitors. What is the purpose of our market adjustment? Take targeted measures according to the results of market adjustment, such as commodity structure, then we must learn from each other's strong points and constantly enrich the goods. As a store, first of all, customers should choose goods and prices when choosing a shopping mall; Whether it can realize the ability of one-stop shopping and enhance customers' spending power. So, what measures will we take and what promotion methods will we use to attract customers? That is, whether the decision of competition strategy and promotion activities is effective and whether it can attract customers to spend in shopping malls is a crucial decision. Fourth, how to do a good job in performance management: to do a good job in performance management, we must first determine the goals and personal goals of the branch, because it is difficult to fully mobilize the improvement of personal performance without personal goals. In order to improve this, we should have a sense of change in thinking, and the management staff should change from "let me do it" to "I want to do it". As far as our current performance creation is concerned, it is mainly to do a good job of increasing income and reducing expenditure. How to open source well: ① increase sales income and gross profit income; (2) adjusting gross profit and increasing benefit income; (3) make full use of the potential of suppliers, cooperate with suppliers to do a good job in commodity sales, and obtain the support of suppliers' fees and commodities. This link is very important. As long as the cooperation is good and the benefits are continuously created for the shopping mall, it is a virtuous circle; (4) The combination of the growth of branch flow and the professionalism of counter management will increase the income of counters, which means that the sales commission of branches will naturally increase. How to do a good job of reducing expenditure: it is necessary to work hard on operating costs, reasonably predict and control each expense, and track the results. Reasonable analysis should be made on the project cost exceeding the standard, and effective measures should be taken to achieve the goal. Through the implementation of these tasks, our shopping mall has also made some publicity slogans, which can stimulate the enthusiasm of all employees in the branch. Our managers need to work hard on how to create a team working atmosphere and working atmosphere. The core of the company's performance appraisal is to provide positive work motivation for all employees in the branch, conduct a guiding evaluation of the work behavior of each assessed person, and reasonably reward the final effect of the work; Will promote each employee's self-awareness, self-improvement and self-growth; The company will also achieve performance growth and benefit recovery in this achievement. For branch companies, the differences in assessment should also be reflected in salary, promotion, use and training, which is also very important for the company's development, which can overcome the influence of some work mistakes and promote the overall improvement of work.