My border inspection, my feelings

For me, it can be said that I am a veritable border inspector. It is not worthy of the name because there is neither a tall national gate nor a solemn boundary pillar in the place where I work; It is worthy of the name because I also feel the glory, responsibility and mission as a frontier soldier on the invisible frontier line of busy airports and docks. In the tide of reforming publicity, education and learning, we still insist on improving the service level of border inspection as an opportunity to make the small border inspection bigger, stronger and more colorful.

safety and service are our eternal themes. Although it is a small port, it feels like a big stage for the external window, representing the image of Longjiang people, soldiers and the country. With the spring breeze of reform, the idea of taking service as the center, insisting on customs clearance efficiency and strict control has spread all over the country, and the service concept of "people-oriented, professional and safe" has been implanted in the hearts of every border inspector. It has become the common goal of all border inspectors to comprehensively improve the service level of border inspection and realize the three-step strategy. Following the working concept of "efficiency, kindness and strictness" and the pursuit goal of "swifter, kinder and stricter", we start from bit by bit, consolidate the business skill base and focus on the quality service brand through dynamic changing posts and smiling service. Starting from every detail, we should strictly implement civilized language, standardize service behavior, and achieve the "three tones", that is, we should ask the passengers entering and leaving the customs, thank them for their cooperation, and send them away when they leave, so that every passenger can come happily and leave satisfied, build a bridge of friendship between guests with sincere service, and consciously establish a good image of border inspection soldiers with rigorous work style. Let every guest who sets foot on the land in this area feel the warmth of home.

I remember that one summer, tourists from Taiwan Province had a car accident while traveling in our area. The sudden accident was like a heavy stone weighing on the hearts of tourists from Taiwan Province, and there were cries one after another. Taiwan Province chartered planes immediately rushed to the airport in this area to meet Taiwan Province passengers. The border inspection station in this area immediately started emergency plans, carried out rapid customs clearance, and helped those passengers injured in the car accident. Some passengers could not walk, and in the absence of covered bridges, they were unable to walk. They said earnestly, "Your smiles made me forget my pain. Thank you." Yes, it is our greatest pursuit to make every passenger come happy and return satisfied, and it is also the essence of improving the level of border inspection service.

a drop of water can reflect the brilliance of the sun, and a small border inspection can also make a big difference. Although the business volume is small, we are at the forefront of opening to the outside world, representing the national interests, and feel a great responsibility. It is our duty to make positive contributions to the economic and social development of Heilongjiang. We should inherit and carry forward the glorious tradition and style of our army to struggle hard and win the battle bravely, set up lofty ideals and ambitions, love our jobs and perform our duties conscientiously, earnestly practice the duty concept of "respecting affinity and serving with heart", and provide passengers with more high-quality and efficient services with more full work enthusiasm, more exquisite professional quality and more perfect service quality, so that every passenger can leave and enter the country happily, and keep his sincerity and smile in their hearts forever, so that the civilization can be preserved.

how can we forget that the national emblem above us listens to the roar of the plane in the cold and hot summer? How can we forget the tired eyes of you and me and the look of still focusing on checking the cabin in the long night? How can we forget that in order to serve passengers, you and I patiently explained the scene that convinced the entry-exit personnel; More can't forget, how many nights, sleepy body monitoring in the dock where the sound of waves is still; There is also the wind coming in the rain, and the scenes are covered with the back of Dai Yue. I remember that once, a Korean businessman visited the investment environment in this area, but when he got off the plane, he found that his documents were gone. On the one hand, we are in a hurry to enter the customs, and on the other hand, we are in a hurry to pick up people and can't pick up people. This can make this merchant anxious. The careful inspector found this and invited him to the lounge to calm his mood, and quickly got in touch with the reception party and asked them to wait patiently. But where will the papers be? People come and go at the airport. With such a large flow of people, where will it fall? What if someone with ulterior motives took it away? What's more, the plane from Seoul will fly away soon. If the documents are on the plane, once the plane flies away, it will be lost. Thinking of this, we sent someone to inform the airport studio to issue a notice, and at the same time, we sent someone to contact the flight crew, boarded the plane and searched urgently. At the same time, we also sent a person to search one by one along the places where the merchants passed, and finally found it under the plane seat. Holding the recovered certificate, the Korean businessman held the inspector's hand tightly and said, "The investment environment in this area is hard!" He immediately said that he would invest 3 million yuan in this area. In fact, this matter is really normal for us, but in the eyes of merchants, our service is the best, and it is a beautiful business card of this city, which makes people feel relieved and trustworthy.

Smile is a pilot lamp on the sea, which gives people confidence and strength. Smile is the first ray of sunshine in the morning, which makes people warm and full of hope. A poem wrote: "Smile, oh smile, as long as you smile, there will be countless smiles in response to your smile;" As long as you smile, life is full of laughter. " Smile is the best portrayal of our mental state, and it is the shortest distance between people. In the fierce competition environment of market economy and today's accelerating pace of work and life, as our border guards, we can only truly take "smile" as a service concept, present civilized service to every passenger with sincerity and smile, treat every job with a high sense of responsibility, and let our career go hand in hand with life, make extraordinary achievements in ordinary posts and write with enthusiasm.

"It's a long way to go, Xiu Yuan, and I'll go up and down for it.". Under the new situation, how to do a good job in border inspection has put forward new requirements. As a new generation of young soldiers, we feel a heavy responsibility. We should treat every day truly with high morale and firm belief, pay attention to every touch and feeling in life, and make life and youth more beautiful and rich. Because we are young, there is nothing wrong with being young. We will always remember the glorious and sacred duties of soldiers: loyalty, reliability, honesty, fairness, honesty and integrity. To improve the service level of border inspection in an all-round way and do every job well, we should not only be practical and realistic, but also always have tireless enthusiasm. Treat every passenger as his relatives and friends, and let them feel the culture of China, the etiquette of China and the civilization of China. As a "window" of the motherland, border inspection can not only see through our personal comprehensive quality and cultural accomplishment, but also see through the degree of civilization of a country and reflect the government's ruling ability and management level. We advocate the concept of "sunshine" service, that is, the "first ray of sunshine" that passengers feel is reflected from the quality service of border inspectors, which really makes passengers feel at home from the bottom of their hearts.

sail and break the waves to express your ambition, and start a career when you are young. Through the platform of border inspection service, let us go to the world and the big stage of life. As long as we are sincere and United, as always, with our heart, affection and love, we can create the most dazzling light of border guards and write the beautiful life that border guards silently contribute in ordinary posts.