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How to stop uncivilized shopping behavior in supermarkets?
I think that if we want to effectively stop some uncivilized behaviors of supermarket customers, we should mainly focus on publicity and improving basic facilities.
Actually, besides eating potato chips, my favorite thing is to go to the supermarket. Because the supermarket is a place that is warm in winter and cool in summer, it is very suitable for a fat guy like me who is afraid of heat and sweats a lot.
However, supermarkets are also a strange place, because I have seen all kinds of weird and uncivilized behaviors in both large and small supermarkets. For example: I have seen children playing with rice when parents are buying rice; I have seen an old aunt playing with the fruit bags that have been weighed and tied, taking off the sealing nails and continuing to stuff fruits and vegetables; I have seen parents carrying their children to eat There are no oversized fruits and candies; I have seen people jumping in line at the checkout on the pretext of urgent matters; I have seen people taking things without buying them and then putting them in random places; I have seen people buying garlic and corn that are too peeled... ..
So, based on what I have seen and heard, as well as my own thoughts, I believe that the above-mentioned uncivilized behaviors can be effectively stopped by working from the following three aspects.
First, use radio and loudspeakers to promote and remind customers to shop in a civilized manner. During our current epidemic prevention and control period, there will be announcements at the entrance of supermarkets reminding customers to wear masks and scan QR codes. In the same way, you can also use small speakers to set up sound promotions at the entrance of the supermarket or in suitable places to play broadcast content about civilized shopping behavior. Moreover, supermarkets with radios use the radio system to broadcast civilized shopping reminders intermittently.
The second is to provide reminders and warnings by posting prompts in conspicuous locations. I went to some supermarkets, and some of them saw some warm reminders in the vegetable and fruit sections. For example: remove the head and tail, and weigh according to xx yuan; please do not try it; please handle fragile items with care... When we want to buy a certain product, we see these prompts, They will subconsciously follow the rules and requirements to avoid accidentally paying the bill, which is extra. Therefore, setting different reminders in different product areas can enhance customers' civilized shopping behavior and further reduce uncivilized shopping behavior.
The third is to set up necessary restrictive facilities. Without rules, a circle cannot be formed, which illustrates the importance and necessity of rules. Uncivilized behavior in supermarkets is sometimes due to the lack of “rules”. For example, in the checkout area, if there are no queuing guardrails, queue jumping will definitely occur; for example, if there are no distance guardrails in art and viewing areas, children will destroy them; for example, in the fresh food area, if there are no cordons and distance lines, looting will also occur. etc. Therefore, supermarkets need to set up necessary facilities and clearly state the rules, so that customers can abide by the rules and uncivilized behaviors can be effectively stopped.
In general, in some large and small supermarkets I have been to, if the supermarket can do these aspects, the experience effect will be very good, and you can clearly feel and see the supermarket environment. The shopping order is relatively good, customers are very civilized when shopping, and there will be no uncivilized behaviors like the ones I mentioned at the beginning. Therefore, I think these methods are necessary and relatively effective.
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