What are the etiquette principles of train service?

The principle of railway service etiquette should be: the principle of passenger first.

Work self-discipline:

In the workplace, winning the respect of customers is an important part. To do this, we must be diligent, strict with ourselves and maintain our personal image. Because an individual's gfd, words and deeds at work are not only related to his own image, but also regarded as the concrete embodiment of the unit image.

To maintain a good personal image, we should not only pay attention to our appearance, manners and clothes, but also don't judge people by their appearances.

Coordination of relations:

1) Relationship with customers. Handle and coordinate the relationship with customers, receive them warmly and treat them as equals. Pay attention to your special position and make it clear that image is the image of the unit and attitude is the attitude of the unit.

Be sure to coordinate the relationship with customers. Even if you have objections or conflicts with customers, you should take a step back from the perspective of understanding customers as long as it doesn't hurt your principles.

2) Relationship with superiors. Obey the arrangement of superiors and support their work. And maintain the prestige of superiors. What the superior needs to grasp is the overall situation. No matter how you relate to your superiors, and how you think about them, you should take practical actions to safeguard your prestige, treat them with courtesy and not be arrogant.

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