A letter of commendation from the front desk of the hotel

Letter of commendation from the front desk of the front desk hotel 1

Xxx employees:

XXX, reception desk. Since 15 joined the company in August, 20XX has been working hard, taking every step in a down-to-earth manner, and has gained fruitful results from its efforts. And always adhere to the way of life, study and work of "being in its position, seeking its own politics, performing its duties and winning its duties". On July and August of 20 13, the star service teacher examination was held in the property. Before the exam, we tried to review the information of various departments of the property, get familiar with the front desk operating system, and simulate the practice of receiving guests. Won the title of "five-star waiter" in the exam. 20 13 to 10 were voted as "service stars" by colleagues and leaders for their work performance and hard work. 20 14 1 in the early morning, when checking in the guest, she carefully checked and found that the guest had a cold. At this point, it is already early in the morning. She borrowed ginger and brown sugar from the chef on duty in western food, borrowed a hot kettle from the service center, cooked a pot of ginger soup for the guests and sent it to the room. The guests are very touched, thank you again and again! The guest thanked him very much and wrote a letter of commendation. As an ordinary receptionist, XXX, a front desk employee, has always been strict with himself. In work, first suffer, then enjoy. Everyone knows that the work in the front office is very tiring and tedious, but she always says that she likes this job and likes to see the customers coming and going with satisfaction.

xxx

Xx year x month x day

Front desk hotel front desk commendation letter II

Xxx employees:

Comrade XXX joined XXX Company on August 15, 20xx as the customer service foreman. During this period, he always took his work seriously, did his job conscientiously, treated every job with a rigorous working attitude, treated every task assigned by the leaders with full work enthusiasm, and completed it on time and with good quality. Its outstanding work performance has been recognized by the leaders.

The customer service department is the bridge and information center of the service center, which plays a role in connecting the inside and outside. The professional quality of customer service personnel directly affects the overall work of the customer service department. In May, 20XX, since she became the customer service supervisor, she has continuously strengthened internal management, formulated job responsibilities according to employees' personalities, formulated training plans and training courseware for the overall work of the customer service department, mobilized the employees of the customer service department to take the initiative to learn, strengthened the overall service level of the property, set an example in service details, treated every owner with a sincere attitude, improved communication between the property and the owners, and properly handled disputes with the owners. All the work of the department has been obviously improved and improved.

For internal management, she has always paid attention to the construction of team spirit. Under the influence of team spirit, the members of customer service department have an interactive behavior of caring for and helping each other, which has inspired employees' initiative, common values, high morale, unity and friendship, and hard work pays off. Through the overall efforts of the team, the XXX project broke through and completed 95.66438+0 on 3 1 XX.

When dealing with the owner, she has always been strict with herself. Her work goal is to abide by the service promise and work hard, so no matter what kind of needs the owner has, she always faces it with a sincere and sweet smile. The working principle she insists on is to let the owners come with demand and return with satisfaction. In her work, she adheres to this working policy, adheres to the principle of business excellence, and is warm and considerate to the owners, pays attention to standardized services, attaches importance to employees' service awareness, implements service management, starts with detailed work, pays attention to work results, listens carefully to records in daily work, collects various situations and problems reflected by the owners in communication, analyzes and solves problems with employees, and communicates with other departments until the solution is completed, thus improving service quality.

She is amiable, caring for her colleagues in her work and life, and always has a warm smile on her face, which warms everyone around her.

In 20XX, she not only completed the supervisor's work well, but also led an excellent team. The service improvement of customer service department has been highly recognized by the owner. In the front line of customer service, they continue to pay attention to the owners, improve their services and establish a harmonious relationship with the owners.

xxx

Xx year x month x day

Front desk hotel front desk commendation letter 3

To xx Office of xx Property Company:

We are the owners of x-x in Building X, and we write to express our most sincere thanks to the security department xx-x and the cleaning department xx of your company for their serious and responsible working attitude.

On the afternoon of June 7, two comrades, xx-x and xx, came to our house to clean the air conditioning filter and disinfect the telephone and door handle. During the working hours of about one hour, they were very professional and diligent, and always kept a cordial smile, without compromising the quality of their work because they provided free services. Among them, we have an air conditioner that has not been cleaned for a long time, and there are many dirty things in the room. The two comrades are patient and meticulous, and they are not afraid of being dirty or tired. They used many methods and spent a lot of time cleaning the filter. After the work, the two comrades refused even a glass of water and a little fruit, and then quietly left.

The conscientious working attitude of two comrades, xx-x and xx, deeply touched us. Through their own actions, they showed the spirit of your company's grass-roots employees, and also felt that xx Real Estate always practiced the simple and sincere business philosophy of "xx-XXX".

We would like to take this letter to express our gratitude to the two comrades again, and to all the grassroots employees who provide patient and meticulous services to the owners in their daily work, such as security guards, cleaning staff, engineering maintenance personnel, property front desk staff and so on. We hope that your company can treat every employee of the company like our owner, improve the working environment of grass-roots employees, improve their welfare and increase their enthusiasm for work. I hope your company will cherish the most precious wealth and resources now, so that all ordinary employees can get a higher sense of professional belonging, identity and accomplishment, and always maintain a good working concept and implementation status of "xx-xxx", so that we can all continue to live in peace and tranquility in this warm xx family!

xxx

Xx year x month x day