Secretary Qualification Certificate Novice Application Guide

Application Guide for Newbies to the Secretary Qualification Certificate

I have compiled some application guidelines for you to obtain the Secretary Qualification Certificate. I hope it will be useful to everyone.

1. Introduction to the exam

Secretary: a comprehensive auxiliary staff and public service staff around the leader and principal. Their main functions are assisting decision-making, comprehensive coordination, communicating information, organizing documents, holding meetings, and handling affairs, etc. They are the advisers and assistants to leaders and principals.

This definition can be understood from three perspectives:

The fundamental object of secretarial services is leaders

The basic way of secretarial activities is to process information and affairs< /p>

The fundamental nature of secretarial activities is auxiliary

Secretary practice: the process in which secretarial workers directly affect actual things and objects through specific operations.

The secretarial profession mainly refers to personnel who are engaged in office procedural work, assist their superiors in handling government affairs and daily affairs, and provide services for decision-making and implementation. It includes a complete system of administrative support personnel from basic corporate documents, full-time secretaries to senior administrative assistants, etc. It requires employees to have strong written and language communication skills, comprehensive coordination and cooperation skills, logical thinking and analytical skills, etc.

There are four levels in this profession, namely, Level 5 Secretary (National Vocational Qualification Level 5), Level 4 Secretary (National Vocational Qualification Level 4), and Level 3 Secretary (National Vocational Qualification Level 3). ) and Level 2 Secretary (National Vocational Qualification Level 2).

2. Employment prospects

The secretary is one of the most basic and important positions in the enterprise, and its job description is also the vaguest and most extensive. As a global profession, secretarial work is becoming more and more modern, scientific and professional. It plays an increasingly important role in assisting leaders at all levels in comprehensive management, establishing corporate image, communicating internal and external relations, and handling information exchange. So, what are the employment prospects of secretarial majors?

a. Demand for secretarial professionals

From the perspective of demand level, more than 80% of units choose junior college (higher vocational education) For graduates, less than 20% of units indicated that they need graduates with a bachelor's degree or above. This shows that private enterprises are more practical in their demand for secretarial talents, and generally believe that a college-level secretarial education is sufficient. Many private enterprises believe that what they urgently need are practical talents in the secretarial profession. What they value is the professionalism, skills and ability of secretarial talents, not just academic qualifications.

Judging from the type of secretaries in demand, 65% of units chose compound secretaries, which shows that compound talents are currently the most popular, followed by application-oriented secretaries (15%) and innovative secretaries ( 10%), and another 5% of units chose operational secretaries and technical secretaries respectively.

b. Analysis of the characteristics and trends of enterprises’ demand for secretarial professionals

According to the survey, private enterprises’ demand for secretarial professionals has many characteristics, which can be summarized as follows: Four characteristics: first, they must have a good work attitude and be modest and eager to learn; second, they must be willing to endure hardships and learn to adapt to the environment; third, they must pay attention to emotional intelligence, be good at communication, coordination, and working with people; fourth, they must be versatile and versatile. , have the comprehensive quality and ability to be qualified for secretarial work, and are a compound generalist.

In the survey, we found that the secretarial personnel needed by private enterprises are actually "comprehensive secretarial staff." Due to the relatively small size of the unit, the secretarial division of labor is not too detailed. Secretarial staff wear multiple jobs, often integrating secretarial work, finance, statistics, personnel, file management and other tasks. In addition to the necessary professional secretarial knowledge and abilities, In addition, you must also master the basic knowledge of other non-secretarial majors. Not only must you have the ability to handle paperwork and be familiar with modern office equipment, but you must also be familiar with language and have strong social activity abilities. They should not only act as the "face" and "window" for corporate leaders, engage in reception and public relations, but also provide suggestions and assist decision-making for corporate leaders.

In addition, business secretaries and foreign-related secretaries will become the main types of secretaries needed by private enterprises.

On the stage of market economy, corporate secretaries must not only understand foreign-related laws and regulations, foreign-related etiquette, and foreign-related economics, but also understand business information, understand the production and sales laws and characteristics of the enterprise, and have certain planning and marketing capabilities. To meet the objective needs of private enterprises, secretarial staff must learn foreign-related laws and regulations, modern enterprise management knowledge and modern production technology, master relevant information and materials, learn and apply legal knowledge, fulfill their responsibilities in acting in accordance with the law, and adapt to the new needs of enterprises.

The advisory role of private enterprise secretaries is more prominent than that of other types of enterprises. In order to win in the fierce market competition, enterprises need high-level and high-level secretaries to serve as good consultants to enhance the competitiveness of the enterprise. A good secretary should not only do his or her job well, but also be a good consultant and assistant to the "boss". He should consider some things carefully for the "boss" and even guide the "boss" effectively without affecting the relationship. "Carrying out various tasks is a new requirement for secretarial staff in private enterprises in the new era.

With the economic development of private enterprises, private enterprises have increasingly higher requirements for the cultural literacy of secretarial personnel. Secretarial staff must not only participate in and promote the development of corporate culture as a member of the "culture", but also display the concepts and connotations of corporate culture as external ambassadors. Be responsible for your own unique professional expertise. The inner image is even more boundless, ranging from public relations, etiquette, communication, meetings, case handling, etc., which are all areas of secretarial work.

The demand for secretarial talents has a promising future, and private enterprises attach great importance to quality and ability needs for secretarial talents. Therefore, the teaching reform of secretarial majors in higher vocational colleges should be oriented by social needs, pay attention to the cultivation of talents' comprehensive quality, professional knowledge and professional skills, and highlight the characteristics and applicability of enterprises to enhance the employment adaptability of secretarial professionals. Participate in the construction of corporate culture. From the external image of the company, everything from factory building style, environmental decoration, slogans to factory logo design, holiday atmosphere decoration, etc., basically rely on secretarial staff. In terms of demand quantity, 100% of the private enterprises surveyed expressed the need for secretarial staff. Talent. When asked about the average number of secretarial graduates needed each year in the next three years, more than 90% of units chose 1-2, and nearly 10% chose 3-5 or more. This shows that private enterprises have a certain demand for secretarial talents.

2. Registration

1. Application process

First, register on the official website of the professional appraisal of each province and city

Second , The registration conditions will be reviewed by the provincial vocational skills appraisal center

Third, after passing the review, pay the examination fee, and receive the admission ticket after paying the fee in full

Fourth, take the national unified examination. The examination venues are organized and arranged by the provincial vocational appraisal centers

Fifth, after the examination, the examination results will be notified and certificates will be issued within three to four months (those who fail can take the make-up examination)

2. Registration procedure

Select a career level→fill in the registration form→prepare relevant materials→onsite review of registration→get admission ticket

3. Registration conditions

a .Level 5 Secretary (those who meet one of the following conditions):

(1) Have received formal training as a Level 5 Secretary for the required number of standard hours and obtained a completion certificate;

(2) Work as a trainee in this profession for more than 2 consecutive years;

b. Level 4 secretary (one who meets one of the following conditions):

(1) Obtain a level 5 secretarial professional qualification certificate, continuously Have been engaged in this profession for more than 2 years, have received the required standard hours of formal training as a Level 4 Secretary, and obtained a completion certificate;

(2) Obtained a Level 5 Secretarial Professional Qualification Certificate, and have been engaged in this profession for 3 consecutive years Above;

(3) Have been engaged in this profession continuously for more than 4 years;

(4) Obtained the training goal of Level 4 secretarial skills as reviewed and certified by the labor and social security administrative department A vocational (professional) graduation certificate from a secondary vocational school or above.

c. Third-level secretary (those who meet one of the following conditions):

(1) Obtain the fourth-level secretarial professional qualification certificate, have been engaged in this profession for more than 4 years, and have been employed for three consecutive years. The formal training of level 1 secretaries reaches the required standard hours and obtains a completion certificate;

(2) Obtains level 4 secretarial professional qualification certificate and has been engaged in this profession for more than 5 years continuously;

( 3) Obtain a bachelor's degree certificate and work in this profession continuously for more than 2 years.

d. Second-level secretary (one who meets one of the following conditions):

(1) Obtain the third-level secretarial professional qualification certificate, have been engaged in this profession for more than 4 years, and have passed the second-level secretarial qualification certificate. The formal training for level 1 secretaries reaches the required standard hours and obtains a completion certificate;

(2) Obtains the level 3 secretarial professional qualification certificate and has been engaged in this profession for more than 6 years continuously;

( 3) Obtain a university undergraduate diploma and work in this profession continuously for more than 4 years.

4. Registration time

The secretary qualification certification examination is generally held on the third weekend of May and November every year, and registration ends one and a half months before the examination.

National Secretary Professional Qualification Certificate is launched by the Ministry of Labor and Social Security. The examination content is divided into two categories: secretary (foreign-related) and secretary (general). Each category is divided into four levels of National Vocational Qualification Level 5, Level 4, Level 3 and Level 2***. Among them, the foreign language assessment for the secretarial (foreign-related) major is available in three languages: English, Japanese, and Russian. Applicants can choose any language to take the exam based on their professional language.

5. Registration method

The registration method for the secretary qualification examination is as follows:

(1) Pre-examination training: According to the individual’s current conditions, apply for the corresponding level Training with designated textbooks.

(2) Appraisal application: After the human resources management staff who meet the application conditions have undergone pre-examination training, the training institution will be responsible for reporting the candidate information to the labor department and organizing the participation in the national unified examination appraisal.

Each province has different registration methods. For details, please refer to the latest registration notice of each province!

3. Examination

1. Examination time

Secretary qualifications Certification exams are generally held on the third weekend of May and November each year.

2. Exam subjects

The secretarial examination is divided into two subjects, namely the theoretical examination and the practical examination. All theoretical examinations are objective questions, covering: professional ethics and basic business, and the examination time is 1.5 hours. All practical examinations are subjective questions, including work requirements and case analysis. The examination time is 2 hours. Videos will be played in the case analysis section; foreign secretary candidates will take additional foreign language tests, including selection, fill-in-the-blank, translation, writing and other types of questions (including listening). Candidates who take the secretarial level 2 examination are also required to undergo a comprehensive review (performance evaluation manual), which takes the form of a written examination and defense, including ability assessment in five modules: business communication, office management, common affairs documents, meetings and business activities, and information and files.

3. Assessment method

(1) Written response: Candidates answer the questions on the standardized written examination paper on the answer sheet. The question types are divided into single-choice questions and multiple-choice questions. Question type.

(2) Scenario simulation: Candidates answer written questions based on the scene videos they watch; there are two videos, and each video tests 15 knowledge points.

(3) Task solution: Candidates provide written answers to the written work tasks.

(4) Comprehensive test: The English test for foreign secretaries includes listening questions, multiple choice questions, and writing questions.

(5) Performance evaluation: Experts conduct a comprehensive review of the personal work performance records provided by the candidates.

In addition, in terms of job requirements, this standard sets the ability requirements for national professional qualification level five secretaries, level four secretaries, level three secretaries and level two secretaries in order, with higher levels covering the requirements of lower levels.

4. Examination teaching materials

Use the national unified appraisal and assessment teaching material "Secretary National Vocational Qualification Training Tutorial", China Central Radio and Television University Press.

"Secretary National Vocational Qualification Training Tutorial-Basic Knowledge" Central Radio and Television University Press.

"Secretary National Vocational Qualification Training Tutorial-Level 3 Secretary" China Radio and Television University Press.

"Secretary National Vocational Qualification Training Tutorial-Level 4 Secretary" China Radio and Television University Press.

"Secretary National Vocational Qualification Training Tutorial-Level Five Secretary" China Radio and Television University Press.

"Secretary National Vocational Qualification Training Tutorial-Level 2 Secretary" China Radio and Television University Press.

5. Examination content

(1) The content of the secretarial professional assessment is based on the "National Professional Standards for Secretaries" and the "National Vocational Qualification Training Course for Secretaries".

(2) The secretarial professional assessment includes four basic contents: professional ethics, basic business quality, case analysis, and work practice.

(3) A foreign language assessment part is added for foreign-related secretaries, and a performance evaluation part is added for the second-level secretarial professional qualification.

IV. Score Check

1. Score Inquiry Time

The results of the Secretary Qualification Examination are usually checked 2 months after the exam. The score query method is generally online. Or inquire by phone. Test takers can choose the inquiry method that suits them according to the actual local conditions.

2. Score Inquiry Portal

The secretarial qualification examination score inquiry portal is generally the local vocational skills appraisal network.

3. Score calculation

Score levels:

The exam is divided into three levels: failing, passing, and excellent. The passing score is 60 points.

Calculation of scores:

(1) The entire secretarial examination at all levels and each component thereof are calculated based on 60% of the full score, and the passing score is calculated as a failure in one item. Failed grade.

(2) Those who fail in total scores and fail in only one score will have their passing scores retained for one year. During the retention period, they can voluntarily apply to take a make-up exam for the failed subject.

(3) The calculation of the certificate score is based on the theoretical knowledge score and the operational skill score. That is, the passing scores in the fifth-level, fourth-level and third-level secretaries are added up ÷2 and the score is the theoretical score. Knowledge scores and operational skills scores. The score obtained by adding all the passing scores in Secretary Level 2 ÷3 is the theoretical knowledge score and operational skill score. The foreign language scores of foreign-related secretaries are calculated separately.

4. Validity period

For those who fail in total and only one grade, their passing grades will be retained for one year. During the retention period, you can voluntarily apply to participate in a failed exam. Make-up exams for the exam section of the subject.

5. Qualification standards

The qualification standards for the secretary qualification examination are: the full score of the secretary qualification examination paper is 100 points, and the passing score is generally set at 60 points.

5. Certificates

1. Work requirements

Work requirements This standard applies to National Vocational Qualifications Level 5 Secretary, Level 4 Secretary, Level 3 Secretary and Level 2 National Vocational Qualifications Secretary. The ability requirements for secretaries are in ascending order, with higher levels covering lower level requirements.

2. National Secretary Professional Qualification Certificate

This certificate is the first national unified examination secretarial professional qualification certificate launched by the Ministry of Labor and Social Security in 1997. It is also the entry standard certificate for the secretarial industry. This secretarial qualification certificate is universally recognized. Generally, secretarial recruitment in companies, enterprises and institutions takes possession of this certificate as the basic standard.

Applicable people: All types of college students who are currently or preparing to work as office workers can apply for this secretarial certificate examination.

Authoritativeness: This is a highly valuable secretarial qualification. The certificate is issued by the Ministry of Social Affairs and Labor and Social Security of the People's Republic of China and is the qualification certificate for the secretarial profession in China.

Certificate levels: National Vocational Qualification Level 5, Level 4, Level 3 and Level 2.

Exam content: Situational video test and written test mode are adopted. The assessment and certification content and levels will be based on the "National Occupational Standards for Secretaries" and the "National Vocational Qualification Training Course for Secretaries" and will mainly assess the skills and knowledge requirements necessary to complete the professional functions and work content of secretaries, including professional foreign language assessment.

Exam preparation: Students majoring in secretarial studies generally need 3-4 months to prepare. The document writing, public relations etiquette, file management, office automation and other contents involved in the examination are all involved in secretarial majors in their daily studies. As long as you prepare carefully, it will be easier to pass.

Issuing authority: Ministry of Labor and Social Security.

3. CBSC

This certificate is an examination project established by the Vocational Education Committee of the China Business Technicians Association in accordance with national documents, aiming to cultivate compound business secretarial talents with planning capabilities. This certification attaches great importance to the cultivation and assessment of business skills, helping candidates improve their comprehensive business capabilities such as document management, information collection, organization, analysis, and business activity planning.

Certificate levels: Junior Business Secretary, Business Secretary, Senior Business Secretary.

Exam content: divided into two parts: theory and skills. Different examination formats are adopted according to the content of each subject. The professional theory includes business secretarial theory and practice, business computer practical theory part and business English, which are closed-book written examinations; the business computer skills part is a computer-based assessment.

Certificate-awarding organization: China Commercial Technicians Association.

4. LCCIEB

LCCIEB (London Chamber of Commerce and Industry Examination Bureau) is one of the world's largest vocational skills certificate issuing institutions. The LCCIEB certificate is suitable for professional secretaries who need to continue their studies, especially students who want to study abroad. Many universities in the world list the LCCIEB certificate as one of the admission requirements. This certification currently has examination centers set up in more than 30 provinces and cities in China.

Applicable people: All LCCIEB exams are open to the public. In any country that has established a registration center in accordance with regulations, candidates of any nationality can take the exam. Therefore, for students who want to work abroad, this is a rare and valuable qualification.

Authoritativeness: LCCIEB is an international examination organization with examination centers in 90 countries around the world. The certificates and diplomas it issues are generally recognized in these countries.

Since LCCIEB is a professional qualification accreditation organization, its certificate is known as the "secretary work green card". Its greatest use is to enhance employment competitiveness and help certificate holders work at home and abroad, especially abroad. .

Examination level: The examination level is divided into three levels. The current exams in China are Level 2 and Level 3.

Exam content: The Level 2 exam includes three subjects: Business English (Level 2), Business Management and Text Production; the Level 3 exam includes Business English (you can choose Level 2 or Level 3), Business Practice, Business Management (Level 3) and text generation (Level 3).

Exam preparation: The preparation time takes about a year. The exam is very difficult and requires high office procedures and shorthand. It is best for candidates to undergo intensive training through specialized training.

Awarding body: London Chamber of Commerce and Industry Examinations.

5. Cambridge Secretary

Cambridge International Certificate in Office Management (Cambridge Secretary)

This certificate is examined by the Sino-British Center of the National Ministry of Education Examination Center from the University of Cambridge in the United Kingdom Introduced by the committee, it is a secretarial technical and vocational training course developed according to international standards. This certificate is an international and domestic dual certification. In addition to meeting the employment needs of students, it can also meet the needs of practitioners to improve their skills. It is a higher-level secretarial qualification certification project. Currently, 160 countries around the world recognize this qualification.

Applicable groups: Cambridge Secretary Certificate Examination*** is divided into three levels: junior, intermediate and advanced. The levels are mainly divided according to people with different academic qualifications: junior is suitable for higher vocational and college students; intermediate is suitable Applicable to students with a bachelor's degree; Advanced is suitable for students with a bachelor's degree or above.

Authoritativeness: UCLES (Cambridge University Examination Board) is one of the world's famous examination institutions. The professional certificate examination designed by the Cambridge University Examination Board has been carried out in more than 160 countries in the world, with 600 students taking exams every year. Thousands of students have taken the exam, which has a very high authority.

Certificate levels: beginner, intermediate, advanced.

Application requirements: School students with a technical secondary school degree or above and office workers, with a certain foundation in English.

Exam content: core courses, such as word processing, business communication and task management, office management; elective courses, such as shorthand, customer service, organizing meetings and events, interpersonal business skills, information and communication technology. Candidates can choose any exam module according to the exam level.

Exam preparation: The preparation time is generally about half a year. The exam uses a combination of homework design and practical assessment. There are several major modules and the exam is relatively difficult.

Certification agencies: Examination Center of the Ministry of Education of China, Examination Committee of the University of Cambridge in the United Kingdom.

6. IAAP Secretary Qualification Certificate

IAAP is the English abbreviation of the International Association of Professional Secretaries. It is a world-famous transnational professional organization with branches in 27 countries and regions. As a world-renowned secretarial association organization, the influence of its examination cannot be underestimated, and it is called a "doctoral level" qualification in the industry. At present, IAAP has set up training and examination centers in big cities such as Beijing and Shanghai.

Application requirements: High school degree or above, and 6 years of working experience as a secretary.

Exam content: including corporate law, corporate behavioral science, business management, human relations, secretarial accounting, secretarial skills, office secretarial work procedures, etc.

Issuing organization: International Association of Professional Secretaries. ;