Service tenet of travel agency

1, loyal to their duties, civilized service. I love my job, be loyal to my duties, be polite to others, behave appropriately, and be enthusiastic and patient when dealing with official duties, answering phones and receiving visitors;

2, the first question is responsible, enthusiastic service. Warm reception, no shirking, inform the client of the procedures, methods, contents and requirements for matters within the scope of duties at one time, and take the initiative to handle them until they are completed;

3. Honest and trustworthy, excellent service. Abide by professional ethics, put an end to abuse power for personal gain, and establish a good image of honesty and trustworthiness. Conscientiously implement the service commitment, match words with deeds, be brave in taking responsibility, accept the opinions of the grassroots and the masses with an open mind, correct them in time, and promote quality services;

4. Proficient in business and efficient in service. study hard