Etiquette training

(1) mode

Manners refer to people's gestures and manners, including standing posture, sitting posture, walking posture, gestures and so on. When sitting, standing, walking and walking, you should hold your chest and abdomen, look straight into your eyes and smile.

(2) Talking

Language is a tool and means for people to exchange ideas and contact feelings. People in China pay attention to "listening to what they say and observing what they do", and regard a person's speech as an important criterion to judge his character. Therefore, in interpersonal communication, gentle, amiable and moderate use of language will better promote social communication and improve interpersonal relationships.

Common civilized terms

1, the civilized language when greeting. "Good morning; Good evening; Hello; Good morning; Good night. "

2. A polite way to thank you. "Thank you, thank you very much."

3. Civilized language when welcoming. "welcome; Welcome. "

4. Answer the civilized language in the dialogue. "You're welcome; It doesn't matter, this is what I should do. "