Three sample essays on year-end work summary of museums

Finally we have ended our work in 2021. There were setbacks and gains during this year. So where should we start writing the work summary for this year? Below are three examples of museum year-end work summaries that I share with you for reference. You are welcome to read them.

? Museum year-end work summary sample 1

? Time flies, and I have been working as a docent for 10 years without knowing it. Although I don’t have much experience in explaining work, I still have a lot of experience and feelings about it.

?In my opinion, explanation work is the emotional communication between the instructor and the audience through explanation language. Narrating is a special art. Therefore, to a certain extent, the docent should be not only an eloquent speaker, but also a knowledgeable expert and an accomplished artist. Therefore, this requires us to not only have work enthusiasm and strong professional skills during reception and explanation, but also cultivate our own good psychological quality, be enthusiastic, generous and decent towards tourists, and always act as a qualified explanation Serving the majority of tourists.

?In fact, the most important thing in explaining work is the explaining process. The explanation process is actually the process in which the instructor communicates emotions with the audience and transfers knowledge. In the explanation, the communicative function of language is used to build a bridge of communication and establish a harmonious relationship between the instructor and the audience, so as to enhance mutual trust and friendship.

?Since ancient times, the Chinese nation has been a "land of etiquette", with a fine tradition of hospitality and a broad mind. The ancients said: "How wonderful it is to have friends from far away?" Using Mandarin to explain to tourists can not only show the essence of the Chinese language of the Chinese nation, but also reflect the overall civilization of the Chinese nation. A passionate and sincere "Hello, welcome" will make tourists feel extra cordial and trust the guide, thus creating a good atmosphere for smooth explanation. However, how to explain to different tourists?

?Tourists come from different countries and regions, have different occupations, different cultural backgrounds, different ages and genders, and different interests and hobbies. Our explanation work should be carried out separately according to different situations and cannot be the same. For example, Americans are extroverted, open-minded, advocating freedom, and have a sense of humor, so they can use more humorous language in their explanations; British people are introverted and respect gentlemanly demeanor, so they should pay attention to their solemn and rigorous speech during explanations; for vacation tourism If you are a group, you should focus on a certain aspect to explain so that they can be relaxed and happy. For professional tour groups whose occupations are basically the same, it is necessary to focus on content related to their majors in the explanation.

?I have learned in several years of work that some tourists come just because of its reputation. They think this place is very famous, but they may not know more about it; while some tourists have already read I got a lot of relevant information and gained a lot of understanding about this place. However, no matter whether tourists have a deep or shallow understanding of this place, when organizing their visit, they should give a brief and concise explanation of the place, and then let them understand other details in detail; in the process, they should focus on key places or their Detailed explanations of places of interest are provided to answer tourists' questions, so that they can come with pleasure and return with satisfaction.

?During the explanation process, I found that most tourists have strong curiosity and are easily attracted by novel things. Therefore, during the explanation, it is necessary to understand their interests and grasp their emotional reactions. , it is very important to be good at explaining according to their wishes. Whenever I explain content that they like to hear, they will find that they listen very attentively. If what I say is not to their liking, they will see them chatting away and falling behind. At this time, I will change the topic and explain things or details that interest them, and the effect will often be very good. When some tourists are interested in a certain detail, they will look at our guides curiously, showing a look of novelty and confusion. Maybe no one asked questions at the time or only one or two people raised questions, but most of them hope that the instructor can explain in advance to satisfy their curiosity, but they must be careful not to mechanically recite the pre-prepared explanation words to them. .

?In addition, when explaining, we should consciously create some situations according to different situations, and actively ask questions and requests to tourists to guide their attention. This is what we usually call " Explanation methods of "catching appetite" and "creating suspense". This can turn tourists from passive listening to explanations to active exploration, arouse their strong desire to know what is going on, and leave a deep impression in their minds. It can also make the explanation process vivid and lively, so as to harmonize the explanation. The relationship between staff and tourists. For example, when we explain Cave No. 148, we can point to the monitor in front of Nirvana Buddha and ask them what the purpose of this device is here. Tourists will immediately be interested in this question. They will go in and take a look. After identification, some say It was a microphone, some said it was a light, and some simply said they didn’t know. Amidst the various discussions, tourists all gathered around me and asked me to explain it to them. Among the many curious eyes, I told them that this is to detect the air temperature...

Tourists usually feel unfamiliar with the pictures, so they need to use their past knowledge and experience to guide them in the explanation. them to understand. Especially when foreign tourists come to China and are in a foreign country, everything feels strange. If they can connect the scenery in front of them with things they are familiar with, it will be easier for them to understand and feel more intimate. For example, when we lead European and American tourists to visit the Giant Buddha, we can connect it with the Giant Buddha they have seen before, and compare and explain the height, materials, artistic style and modeling techniques of the Buddha statue to highlight the characteristics of the Buddha in front of them. For another example, for the many tourists who come from Lanzhou along the Hexi Corridor, the guide can contact them to compare and introduce the Big Sleeping Buddha of the Reclining Buddha Temple in Zhangye, so that they can have a deeper understanding of China's sculpture art. Many European and American tourists are relatively unfamiliar with China's ancient civilization, so when explaining, it is necessary to connect them with familiar things to help them understand. In the explanation, the curiosity of domestic and foreign tourists about the whereabouts of important figures can also be used to attract their attention. For example, when visiting and explaining the Mogao Grottoes, you can introduce to tourists that our country’s leaders have visited and inspected here. In this way, the Mogao Grottoes are connected with celebrities familiar to tourists. Due to the celebrity effect, tourists feel that visiting the Mogao Grottoes is valuable, which also increases their interest in visiting. In the explanation, we can also contact some animals and plants that are directly related to the country where the tourists are located to increase their sense of intimacy. At the same time, we can also enhance the friendship between the Chinese people and people around the world, etc.

? Museum year-end work summary sample 2

?The XX "Dragon Boat Festival" short holiday, all departments of the Sinicization Museum attach great importance to it, are fully prepared, take effective measures, work is in place, and work on the holiday The four unified goals of "safety, order, quality and efficiency" have been achieved.

?1. Overall situation

?This year's "Dragon Boat Festival" holiday, the weather is fine, and the newly opened Huangshi City Exhibition Hall has attracted visitors. As of the afternoon of March 0 At 16:00, our museum received xx visitors.

?2. Main tasks

?1. Carefully arrange and deploy carefully. According to the notice of the General Office of the State Council, there will be a three-day holiday for the Dragon Boat Festival in 2020 from January 28th to 0th. On March 22, Deputy Director Wang Hongxiang presided over the library affairs work meeting and made arrangements for the Dragon Boat Festival holiday duty, clean government discipline and other related work to ensure safety, cleanliness and frugality during the festival. Before March 2, the museum office has scheduled a duty schedule for the Dragon Boat Festival holiday. In this holiday duty schedule, the number of on-duty personnel on duty has been adjusted from the original 4 to 2 people per day.

?2. Serve with dedication and enthusiasm. "For the Rise of China—Zhou Enzhan in His Youth" continues to be exhibited in the first special hall. The electronic display screen in the lobby broadcasts public welfare slogans such as "Chinese virtues have been passed down for thousands of years, loyalty, filial piety and etiquette are kept in the heart", "accumulating virtues and doing good, happiness will accompany you", "carrying forward Chinese virtues and cultivating modern citizens"; in response to rising temperatures, the central air-conditioning is turned on in the office in time; The commentator of the Exhibition Department focused on the xx Ancestral Hall section in the xx Education Exhibition Hall, and vigorously promoted traditional Chinese virtues such as filial piety and love for relatives; the security personnel of the Security Department are based on safety and focus on service, so as to be on duty and serve enthusiastically, and consciously maintain the good quality of our museum image.

?3. Strengthen duty and ensure that everything is in place. During the holidays and flood season, various departments under the library conducted safety work publicity for personnel on duty during the holidays and emphasized duty discipline.

All departments under the museum strictly implement the museum safety management system, implement the duty system, stick to their posts, perform their duties conscientiously, and ensure that the command and personnel are in place, coordinated, and communication is smooth. Focus on fire prevention, flood prevention, theft prevention, vandalism prevention, congestion prevention, and stampede prevention, etc., and pay attention to details to ensure safety without accidents and ensure festival safety. On the morning of March 0, the China Railway Fourth Bureau Group once again dug out the water pipe of our building during the peripheral construction process, causing a water outage. The staff on duty promptly discovered and reported the disposal. After reporting to the Huangshi Water Company for emergency repairs, the water supply was restored at around 4:00 p.m. that day. .

? Museum year-end work summary sample 3

? 1. Carry out educational practice activities and strengthen theoretical learning

? Combined with the party’s mass line educational practice activities , formulate activity plans, study plans, extensively solicit opinions and suggestions, and organize cadres and workers to conscientiously study the spirit of the 18th National Congress and the Third and Fourth Plenary Sessions of the 18th Central Committee, the spirit of the speeches of central, provincial, municipal, and county leaders, the relevant regulations on clean governance and In accordance with the spirit of the city and county culture and cultural relics work conferences, we carried out in-depth educational practice activities. The study notes of cadres and workers reached 20,000 words and were signed 8 times; they wrote an average of 3 articles on their learning experience and exchanged them 2 times; leading cadres wrote 3 articles on their learning experience and exchanged them 4 times (including participating in cultural system exchanges 2 times); carried out revolution 1 traditional education activity, 1 clean government education activity; organize 1 knowledge test on the party’s mass line educational practice activities, and organize 1 knowledge test on clean government laws and regulations for party members and cadres.

? 2. Carry out business skills training and improve business quality

? Actively organize museum cadres and employees to carry out business training activities. Since the museum temporarily hires many temporary personnel and personnel changes frequently, we Taking full advantage of the off-season passenger flow, we carried out intensive business skills training activities for employees. First, the museum organized all cadres and employees to carry out safety knowledge training, learn knowledge of safety laws and regulations, and conduct safety knowledge tests to improve safety awareness; second, it organized and carried out explanation business skills training, and evaluated it once a month. The docent professional skills training adopts a pass-through method. All museum employees participate. One exhibition hall is selected at a time, and four docents pass through in a row. They are evaluated one by one from the explanation skills, exhibition hall cultural relics, and cultural relic knowledge extension. Third, two business backbones were selected to participate in the "Museum Collection Management Cadre Training Course" organized by the Provincial Museum Association. At the same time, we cooperated with the County Cultural Relics Bureau to clean up newly discovered ancient tombs on Zaoxiang Road. More than 10 ancient tombs were cleaned up, and more than 200 cultural relics were cleaned, cleaned, and registered. Through business training, the comprehensive business level of cadres and employees has been effectively improved.

?3. Strengthen safety management and implement safety responsibilities

?Our library always gives top priority to safety and security work, and ensures unremitting efforts in safety prevention work, with the alarm bell always ringing. First, in view of the problem that the museum monitoring system has been running all year round and the equipment is seriously aging, the original installation unit was invited to maintain and repair the safety monitoring facility system and lines. It also raised 40,000 to 50,000 yuan of its own funds to replace 11 aging cameras, and raised 50,000 yuan of funds to replace 24 overloaded batteries. The second is to organize cadres and employees to carry out fire safety emergency drills to effectively improve the emergency response capabilities of cadres and employees to respond to safety emergencies. Educate employees on the "four understandings": understand the dangers of their position, understand fire prevention measures, understand fire fighting methods, and understand escape methods; achieve the "four skills": know how to call the police, know how to organize emergency evacuation, know how to use fire extinguishers, and know how to put out initial fires . The third is to strictly implement the cultural relics safety management system. Implement a leader-led shift system, follow safety management systems such as security, duty, patrol, and safety inspection, emphasize safety discipline, and implement safety responsibilities for safety duty, exhibition hall management, and cultural relics warehouse management. In addition to daily safety inspections and inspections, the cultural relics warehouse and cultural relics exhibition halls are also inspected once a week and once a month to ensure the safety of the cultural relics in the collection. During holidays such as the Lantern Festival and National Day, in view of the relatively concentrated number of visitors, the museum specially formulated safety reception activity plans for major holidays, so that the entire museum has firmly established a sense of safety precautions.

?4. Adhere to the free opening work and implement performance evaluation

?Comprehensively implement the free opening policy of the museum. This year, except for the Spring Festival, the museum will be closed for 4 days and every Sunday. Outside of Tianjin, it is open free of charge at other times, and the opening hours are 42 hours a week.

According to the "Performance Evaluation Methods for Free Opening of Museums" and "Performance Evaluation Indicators for Free Opening of Museums", five first-level indicators for free opening performance evaluation are concentrated: funding guarantee and use, cultural dissemination and use, management operation and safety guarantee, audience evaluation and 24 secondary indicators: effectiveness of central special subsidy funds, availability of local financial matching funds, financial management, overall financial security, basic display, temporary exhibitions, explanations and guides, education of minors, community cultural promotion, cultural product promotion, website Services, opening hours, number of visitors, system disclosure, service facilities, safety management, visitor complaint handling, social participation management, visitor satisfaction, media attention and other information were summarized and bound; the "2013 Museum Free Opening Work" was produced "Documentary" album. At the same time, in accordance with the requirements for free and open performance evaluation, professionals were invited to create a museum webpage. The entire webpage is divided into six secondary columns: museum overview, exhibition, cultural relics, information, service, and academic, as well as museum news, visitor guide, cultural relics news, permanent display, There are 18 third-level columns such as scientific research results and exhibition hall snapshots, and are run on the Linze Public Affairs Network. On this basis, the "Self-evaluation Report on the Performance Evaluation of Free Opening of Museums" was written. The self-evaluation score was 95, 5, and the evaluation grade was excellent.

?5. Carry out concentrated publicity activities to create a social atmosphere

?To celebrate the 38th International Museum Day and Cultural Heritage Day, on May 18 and June 13 , we actively carry out publicity activities for "International Museum Day" and "World Cultural Heritage Day". Carefully planned the publicity plan, actively created the atmosphere of the Publicity Day, hung 12 cross-street banners, produced 41 publicity display boards, and printed the "Cultural Relics Protection Law", "Museum Management Measures", "Gansu Province Cultural Relics Protection Regulations", and free museum open service promotions There will be 5,000 copies of each booklet, a publicity service desk will be set up in the county cultural and sports square, and large-scale centralized publicity activities will be held. Through concentrated publicity activities, a strong social atmosphere has been created to love, inherit and protect cultural relics, and to inherit and promote history, culture and cultural heritage.

?6. Hold temporary special exhibitions to expand the audience

?In order to stimulate the audience's interest in visiting and improve the audience's satisfaction with the museum, we innovate the exhibition format, innovate the exhibition content, and draw lessons from With the experience of holding the "Gansu Cultural Relics Exhibition" at the Provincial Museum, we introduced 31 waterway paintings from the Minle County Museum and more than 3,000 Chairman Mao commemorative medals from the personal collection of Chen Zhiwei, deputy director of the Minle County Cultural Relics Bureau, and held the "Chinese Water and Land Paintings" and "Chairman Mao "Commemorative Medal" 2 special exhibitions. All cadres and workers worked together, worked overtime, sacrificed their rest time, carefully arranged the exhibition, and put it on display on time, achieving good results.

? 7. Carry out a census of cultural relics and carry out cultural relics actions to benefit the people.

?In accordance with the arrangements of the Propaganda Department of the County Party Committee, the New Bureau of Culture, Radio and Television, and the Cultural Relics Bureau and the requirements of the first nationwide census of movable cultural relics, manpower was organized to conduct a census of the cultural resources and collections of cultural relics in the museum, and the survey was carried out as required. Report. Giving full play to the role of the museum as a national anti-corruption cultural education base, provincial-level patriotism education base and anti-corruption education base, we actively carried out practical activities with the theme of "entering the museum, understanding history, and protecting cultural heritage", targeting primary and secondary school students. We took the initiative to contact Students from Chengguan Primary School, Linze No. 4 Middle School, and Vocational Education Center visited the museum to receive patriotic education. At the same time, in conjunction with the party’s mass line education practice activities, officials from county-level agencies, enterprises and institutions, and community people are invited to visit the anti-corruption education exhibition hall in the museum to receive education on party style and anti-corruption.

?8. Actively create an external environment and enhance the image of the museum

?In order to create a better external environment, we have raised 200,000 yuan of our own funds to renovate the museum’s facade, door steps, and entrance. The side platform, walls, and building lighting were renovated; the two flower beds on both sides of the entrance and the two flower ponds on the west side of the museum were greened and beautified, and more than 600 marigolds, 2 willows, and pine trees were transplanted. 2 trees; 40 tree ponds in the entrance square were replaced with cobblestones, 15 tree ponds were poured with concrete circles, and 10 large willow trees were trimmed; the "museum" plaque was painted. At the same time, the building was cleaned twice in May and October, establishing a good image of the museum.

?9. Strengthen infrastructure construction and implement reconstruction and expansion projects

?According to the "Notice of the Gansu Provincial Cultural Relics Bureau on Submitting Annual Plans for Cultural Relics Protection Projects" Gansu Cultural Relics Bureau (2014 ) In the spirit of Document No. 31, four projects were screened and reported: "Museum Collection Cultural Relics Preservation Environment Standard Monitoring and Protection Project", "Museum Renovation and Expansion Project", "Museum Cultural Relics Collection Project", and "Museum Exhibition Improvement Project". At the same time, the museum renovation and expansion project was included in the important agenda and the construction procedures were actively handled. It has successively completed project establishment, site planning, land allocation, environmental impact assessment, social risk assessment, geotechnical engineering survey, construction drawing design, engineering design plan review, drawing review, project budget, financial review, and bidding. Construction started in August. So far, the construction of the main project has been completed, with a total investment of 1.7 million yuan and a construction area of ??1,044 square meters. It is mainly used for business purposes. After completion, it will play an important role in promoting the sustainable development of the museum.

? 10. Strengthen publicity and information work and create a social and cultural atmosphere

? Combined with the free opening of museums, the Party’s mass line educational practice activities, the Chinese Civilization Inheritance Innovation Zone, and the creation of a national public * **In the construction of the cultural service system demonstration area, we made full use of the let electronic screen at the door to vigorously promote the free and open policy, educational practice activities, and socialist values. At the same time, the four business cards of "Chinese Zao Township", "Colorful Danxia", "Gobi Water Village" and "Red Holy Land" were replaced in the square at the entrance of the museum. The kitchen window at the entrance was replaced, and 6 new display boards were created to promote the party's mass line educational practice activities, socialist core values, Chinese civilization inheritance and innovation zone, the establishment of a national public cultural service system demonstration zone, and the museum's free opening announcement. . Up to now, 58 pieces of information have been reported and published, including: 1 piece of China Cultural Relics Network, 1 piece of China Gansu Net, 13 pieces of Provincial Cultural Relics Bureau website, 6 pieces of "Cultural Relics Work Updates" of the Provincial Cultural Relics Bureau, 3 pieces of Zhangye Daily, and 3 pieces of Municipal Cultural Relics Bureau. There are 5 websites of Guangzhou New Area Bureau, 2 items of "Zhangye Culture", 13 items of Zhangye cultural and museum information, 7 items of Linze official website, and 6 items of county cultural relics website.