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Some questions about the World Expo, please ask for experts

Question 51: Can a 3-day ticket or 7-day ticket be used for multiple entries and exits in one day?

Answer: No. One person, one ticket, only one entry per day.

Question 52: Can the 3-time ticket or 7-time ticket be used by the individual only?

Answer: No. The 3-time ticket or 7-time ticket for the Shanghai World Expo does not use the real-name system and can be used by the ticket holder himself or others within the specified number of visits.

Facilities and humanized services

Question 53: Where can I get a free map of the Expo area?

Answer: After entering the park, volunteers wearing light green clothing at the door will give you a park guide map. This is a very practical map, so be sure to keep it. If you lose it, you can ask for a copy from the information desk. The place marked with "?" is the information desk, which is located throughout the park.

Question 54: Are there any special facilities for people with disabilities in the park?

Answer: Although the park is “hugely crowded”, the elderly and disabled people can enjoy considerate care. Each security entrance in the park has barrier-free passages to facilitate the elderly with limited mobility in wheelchairs; the main roads in the park have barrier-free facilities and passages; important venues such as the "One Axis and Four Halls" in the park have set up barrier-free reservations and barrier-free facilities. Barrier-free entrances and exits, barrier-free passages, barrier-free elevators, barrier-free toilet seats, low-level service desks, low-level telephones, low-level drinking fountains, barrier-free guide signs, barrier-free parking spaces, barrier-free information equipment, barrier-free rest and other facilities.

In the official map of the park, the wheelchair passages of each venue are clearly marked, and disabled people can visit without queuing; the Expo also provides free wheelchairs for disabled people and the elderly with limited mobility; most of them The restrooms have special stalls for people with disabilities.

It is worth mentioning that the Shanghai World Expo has set up a Sunshine Life Pavilion for people with disabilities. It is also the first pavilion for people with disabilities in the 159 years since the birth of the World Expo. It has a special passage for people with disabilities, so people with disabilities can go directly without queuing. Enter the museum for a visit; all exhibition items are arranged with the space and vision of wheelchair users in mind; the floors in the museum are made of anti-slip materials to prevent disabled people using crutches from slipping; the entire museum has an electronic voice navigation system buried underground , blind people can use the electronic blind stick provided in the museum during the visit, and can hear detailed audio explanations after passing an exhibition item; special guides are also equipped for the hearing-impaired, and special guides are arranged in front of each exhibition item. A sign language interpreter explains.

Question 55: How can blind people visit various venues in the park?

Answer: The park provides special guide maps for the blind. Braille is added to important texts and signage in all exhibition halls. Handrails are installed on all curved walls and narrow passages. The corners of the walls have been rounded to prevent blind people from getting hurt.

Question 56: Are there sign language interpreters in the park?

Answer: There are special sign language tour guides in the Expo site to serve the deaf and mute people and let them understand the content displayed at the Expo through sign language. Sign language tour guides need to be booked through the system.

Question 57: Can wheelchairs used by the elderly and strollers used by children be pushed into the park? Is it troublesome during security check?

Answer: Although transportation tools cannot be brought into the park, strollers, push wheelchairs, and electric wheelchairs are not included in the prohibited items. It is worth noting that motorized wheelchairs are not allowed into the park. There are more than 10 barrier-free parking spaces at the 8 entrances of the Expo Park. Motorized wheelchairs and vehicles can be parked outside the park. After entering the park, you can rent the free wheelchair provided by the park to visit. You can use the barrier-free passage during security check without much trouble.

Question 58: I need to borrow a wheelchair or trolley after entering the park. Where can I borrow one? How much does that cost? Do I need a deposit or certificate?

Answer: In the "rental" service area next to the entrance of the Expo site, wheelchairs or strollers can be rented for the elderly and children for free. You only need to pay a deposit of 200 yuan to use them for one day.

Question 59: Where can I return a borrowed wheelchair or trolley?

Answer: All borrowed items in the park can be returned universally - that is, anything borrowed at any place in the park can be returned at any place.

Question 60: Is wireless Internet access provided in the park?

Answer: Currently, the park only provides wireless Internet access areas for journalists, but there is no such service for ordinary tourists.

Question 61: If it rains, can I rent rain gear?

Answer: Currently, the Expo site does not provide this service.

Question 62: Are there special passages for the elderly, weak, sick and pregnant during security check, reservation and visit?

Answer: There are barrier-free passages at each security entrance of the park so that elderly people with mobility difficulties can pass through in wheelchairs. Visitors with infants and young children can also use this passage, but they must be inspected when making reservations and visits. Regulations for each venue.

Question 63: Is there a storage room in the park?

Answer: There is no storage area in front of the entrance of the park. If items cannot be brought into the park at the security checkpoint, tourists will either give up entering the park or discard their items, which is very troublesome. However, after entering the park, there are storage service offices at various service points in the park, providing visitors with high-quality and convenient paid self-service storage services.

Question 64: Is there a place in the park where I can store my children?

Answer: The park does not provide child storage services, but it will provide care and temporary shelter for lost children for visitors.

Question 65: Can pets be brought into the park?

Answer: Pets are not allowed into the park.

Question 66: Are there any places in the park that provide naps, spas, or massages?

Answer: This service is not currently available in the park.

Question 67: Lighters are not allowed into the park. Can I smoke in the park? If you can smoke, where can you light a cigarette?

Answer: The Shanghai World Expo advocates the concept of "Healthy Expo, Smoke-free Venues" and conscientiously implements the "Shanghai Regulations on Smoking Control in Public Places" that came into effect on March 1 this year. Therefore, in the park The exhibition hall is non-smoking. However, the organizers have set up a certain number of smoking spots in the public area of ??the park and are equipped with cigarette lighter devices. Visitors are asked to abide by the "Visiting Instructions" and only smoke in designated smoking spots.

Question 68: Where are the direct drinking water dispensers located in the park and how many are there?

Answer: In order to meet the drinking water needs of visitors, the organizers have set up 101 drinking water points in the park, equipped with a total of 1,168 water nozzles and water inlets, to provide visitors with free drinking water. . Press a round button on the side of the faucet to get water, but it's all cold water. Visitors can bring empty bottles and small cups into the park, so they can also use these containers to collect water.

Question 69: What should we pay attention to when using the direct drinking water dispensers in the park?

Answer: Do not touch the water spray nozzle with your hands or mouth, and do not wash with direct drinking water. The water dispenser is a direct drinking type. The faucet is a button. When you press the button, water will spray up. You can drink it directly with your mouth. But not everyone knows how to use it. Either they spin around in circles at the water dispenser, or they press the button too hard and spray water all over them. It is recommended to prepare a water bottle with you in advance, or bring a bottle of drink with you when you set off. After drinking on the way, bring the empty bottle into the park to fill with water.

Question 70: Is hot water provided in the park?

Answer: Currently, free hot water is not provided in the park. If the child needs hot water to brew milk powder, it can be solved in the mother and baby room.

Question 71: Are there charging stations for mobile phones (camera, DV) in the park?

Answer: There are mobile phone charging stations in the park, but there is no place to charge cameras. It is recommended to bring two extra batteries.

Question 72: Are there any missing person broadcasts in the park? Is there a special place for lost children?

Answer: There is a missing person broadcast service in the park, and the assistance centers in each large area have lost child care offices. Parents of lost children can find the assistance center by asking volunteers.

It is best for the elderly and children to carry communication tools, and at least leave a piece of paper with themselves and their family members’ names and contact numbers to facilitate the assistance center to contact their families.

Question 73: If someone suddenly faints, are there police and doctors in the park? How to find them?

Answer: When tourists visit the park, if they encounter an emergency illness or suffer an accident such as a fracture or bruise, they can immediately go to the nearest medical station for help. Common diseases provided for diagnosis and treatment at the site include: dizziness, colds, stomachache, diarrhea, acute attacks of chronic diseases, and the treatment of various surgical minor trauma. The medical stations in the park will provide free medical services, including some commonly used medicines and medical consumables, without payment. Because it is a simple and emergency treatment, and considering the safety of medication, the medicines provided at the site will be limited to one-time use, up to one day's dosage.

Each of the 5 exhibition areas in the Expo Park is equipped with a medical station, and each medical station is equipped with a medical patrol vehicle to provide on-site first aid and early treatment. The park is also equipped with 7 ambulances, responsible for first aid and transporting critically ill patients to designated hospitals. Designated hospitals in the surrounding areas of the Expo provide in-hospital medical services.

Question 74: Is there a nursing room in the park?

Answer: There is a mother and baby room next to every information desk in the park, which can provide visitors with infants and young children with a clean and hygienic place to rest, breastfeed and change diapers. If your child needs hot water to brew milk powder, you can also brew it there.

Question 75: Is there anything I need to pay attention to when bringing baby food (milk powder) into the park?

Answer: Liquid milk products needed by babies and liquid medicines needed by patients with diseases can be carried with you in appropriate amounts.

Question 76: Is there a place to shelter from rain or sun in the park?

Answer: The shading system of the entire Expo Park consists of three forms: elevated shading, facility shading and green space shading. Among them, fixed shading facilities account for 30% of facility shading, and temporary removable shading facilities account for 70%. Temporary movable sunshades are also provided. For example, the elevated platform corridor can provide shade from the sun and rain.

Question 77: Can camera memory cards be purchased in the park? Where to buy?

Answer: Currently there are no such products for sale in the park.

Question 78: Are there any other charging items involved in the park?

Answer: There are two sightseeing lines in Pudong Park: Bocheng Road and the elevated walkway. The departure interval is 2 to 4 minutes, the fare is 10 yuan per person, and there is a fee to get on the bus. There is only a drop-off point in the middle, only you can get off, but not get on. It operates from 9:00 to 24:00, but is closed when the float parade and the density of tourists in the park are too high.

There are 6 ferry terminals in the Expo Park, and 5 cross-river ferry routes are operated. Except for the tour boats leaving the park in the evening, which are charged, the water bus transportation during the day is free.

Question 79: How many toilets are there in the park?

Answer: There are 11,000 public toilets in the park. One type is independent toilets based on container movable toilets, which are distributed on both sides of the road outside the exhibition hall, in the square and beside the exhibition hall; the other type is toilets installed in some exhibition halls. These toilet seats can basically meet the toilet needs of 600,000 tourists every day.

The location of the toilets in the park is clearly marked on the park guide map, and visitors can also follow the signs to find the toilets. If you need help when using the toilet in the park, you can press the "emergency help button" in front of the toilet seat.

Toilet flushing is an automatic sensor type. When washing hands, press down on the hand washing faucet, and it will automatically close after use. Some public toilets have "special needs toilets" designed to serve the disabled, the elderly, and those with infants and children.

Question 80: Can I bring a small bench into the park?

Answer: The organizers have no restrictions on folding or portable benches. Visitors can bring them into the park if they don't mind the trouble.

Question 81: What do the licensed stores in the park sell?

Answer: The business planning of the park’s licensed product retail stores is divided into three types: chain standard stores, specialty specialty stores and comprehensive main stores. There will be a total of 80 stores, which will sell various Expo souvenirs and gifts. . Visitors can make purchases in the store with credit cards, UnionPay cards, etc.

In addition to the licensed product stores, the organizers also set up 8 convenience stores in the public area of ??the park to supplement the catering facilities. The convenience store will mainly deal in ready-to-eat foods such as fast food and beverages, while also selling some daily necessities to provide visitors with emergency services.

Sunshine Valley in the park is where all kinds of retail stores are most concentrated. In addition to licensed product stores, there are also retail stores opened by Xinhua Bookstore, Bailian and New World Department Store, offering Expo souvenirs at different prices.

Question 82: If you encounter a problem in the Expo site, how can you solve it quickly?

Answer: If you encounter any problems, don’t worry, you can call the 962010 Expo hotline. 962010 is the only designated official service hotline for the Shanghai World Expo. It covers everything from knowledge popularization of the World Expo, public feedback, collection of World Expo music, World Expo franchise products, World Expo ticketing consultation, volunteer policy consultation, to park guides and visits that are of recent concern to all walks of life. It can answer all inquiries about customer service and other aspects.

Question 83: Are there any tour guides in the Expo site?

Answer: There are no special tour guides in the park, but tourists can rent Expo electronic tour guides at more than 400 hotels, scenic spots and designated reception travel agencies for the World Expo in Shanghai. This kind of Expo intelligent tour guides are not only proficient in It is available in seven languages: Chinese, English, Japanese, Korean, French, German, and Spanish. No matter which scenic spot a tourist goes to, when he turns on the electronic tour guide, it will automatically perform satellite positioning and then explain the locked scenic spots in a sweet voice. For example, when introducing the World Expo venues, in addition to telling you the architectural concepts, features and attractions of the venues, they can even tell you interesting anecdotes about the venues.

Catering

Question 84: Where to eat in the park?

Answer: The Expo Park *** has planned 85,000 square meters of catering service facilities, including 65,000 square meters in the Pudong Park and 20,000 square meters in the Puxi Park. 80 catering service providers in the park have opened 131 restaurants, plus 60 restaurants in foreign exhibition halls, which can accommodate 40,000 people at the same time. There are about 40 dining spots, and visitors can generally walk to them in about 5 minutes.

The catering center on the west side of the Expo axis is the largest catering center in the park. It has food areas such as China Food City, China's Eight Major Cuisines, Alley Style, and World Food Forest. For visitors who don’t want to wait in long lines for fast food, it is recommended to choose designated restaurants in the park, such as KFC, which sells various set meals.

Question 85: How much does it cost per person to dine in the park? Can I pay by credit card?

Answer: There are nearly 10 types of dining venues to choose from in the park, including Chinese restaurants, fast food restaurants, specialty restaurants, convenience stores, and coffee bars. The per capita dining cost ranges from a dozen yuan to several hundred yuan. . Among them, fast food with an average per capita consumption of more than 30 yuan is the most popular.

More than 3,800 POS machines have been installed in the park. Even if tourists buy a bottle of water, they can pay with their card.

Question 86: Are there any high-end specialty restaurants in the park?

Answer: In the Chinese Food Street in the core area of ??the Expo, almost every province and city will offer special delicacies. The eight major cuisines are so classic that we won’t list them in detail. However, the prices are on the high side. The minimum per capita consumption in restaurants such as Sichuan cuisine and Cantonese cuisine is about 300 yuan. In addition, many exhibition halls will showcase local snack production. For example, the Belgian pavilion has a chocolate factory, but the number of free tastings is limited, so you have to be quick.

At the same time, some national pavilions also have specialty restaurants. For example, the French pavilion invited top domestic chefs, the Poser brothers, to open the Sixth Sense restaurant, which offers two sets of French meals for 300 yuan and 500 yuan, including There are creative desserts in the shape of a French pavilion. If you want to enjoy refreshing sangria and super delicious paella in summer, you must go to the Spanish Pavilion. An Austrian specialty restaurant will be built on the second floor of the Austria Pavilion. Visitors can taste freshly prepared delicacies and special foods from various Austrian federal states. In addition, in the Turkey Pavilion, you can’t miss the hard ice cream that you can eat with a knife and fork.

Question 87: Is there any Shanghai-style food in the park?

Answer: In Area B of the Expo, there is a “Chinese Food Street” that offers all kinds of Chinese delicacies. Among them, the separate Shanghai-style snack area and local special dining area allow tourists to taste authentic Shanghai delicacies. In addition, well-known local restaurants in Shanghai such as Hutchison Xiaocai, Lao Zhengxing, and Lao Fengge can also be found in the park.

Question 88: Do restaurants in the park provide reservation services? How to book?

Answer: The fast food and snack bars in the park do not yet provide reservation services, but some high-end restaurants can make reservations by phone. Specific reservation matters can be consulted through the standing hotlines of these restaurants.

Question 89: Are the prices of KFC in the park the same as those outside the park? Is the variety complete?

Answer: There are *** 7 restaurants in KFC Expo Park, including 5 in Pudong, located opposite the China Pavilion in Area B; next to the Japanese and Korean Pavilions in Area A; next to the American Pavilion in Area C; and C In the European Plaza in Area C; next to the Monaco Pavilion in Area C; two stores in Puxi are located next to the German Hamburg Case Pavilion in Area E; and next to the Japanese Industry Pavilion in Area D.

KFC Expo Restaurant mainly provides set meals and drinks. The set meals include staple food, drinks and snacks, and basically include KFC’s star products: Spicy/Crispy Chicken Leg Burger, New Orleans Grilled Chicken Leg Burger, and Seven-Delicate Shrimp Burgers, finger-licking original chicken, New Orleans grilled wings and spicy wings, etc., are priced at the same price as restaurants outside the park. However, since they only sell set meals and no special discounts, the prices feel a bit expensive. In the restaurant of the American Pavilion, there are also five KFC products to choose from, including 2 staple dishes and 3 snacks.

Question 90: Are the convenience stores and pastry shops in the park adequately stocked? What's the price?

Answer: FamilyMart and Lawson Convenience Store each operate 4 convenience stores in the public area of ??the Expo Park. In addition, there are also pastries such as Kristen Bakery, Yuanzu Pastry Shop, and Jing’an Bakery. The prices at the store are basically the same as those outside the park. And after several trial runs, these stores all said that they have gained experience in stocking up, and there should be no shortages during the official operation.

Question 91: Can I bring bread or fruit into the park?

Answer: For individual tourists, who account for the vast majority of Expo visitors, it is strongly recommended that each person bring his or her own dry food. However, there are some precautions when bringing food. Do not bring lunch boxes and other foods that are not easy to store. It is best to bring small packages of bread or biscuits. You are not allowed to bring your own liquid drinks in the Expo site, but you can bring some fruits to quench your thirst. Most people with experience will prepare some food with a slightly heavier taste, such as pickled mustard, plums, and duck necks. During the trial operation, there were many "professional duck eaters" on site in the park. Especially when queuing up outside popular venues, they chatted while nibbling, turning a boring and long wait into a gourmet trip in the blink of an eye. Of course, we also need to remind you to bring a small bag to hold garbage and maintain environmental sanitation together.

Question 92: Where can I eat without queuing?

Answer: Basically, there is a queue at the door of almost all restaurants during meal times. "Staggered dining" can save you the trouble of queuing. Generally speaking, the two time points of 10 a.m. and 2 p.m. are the relative unavailability periods of restaurants. The disadvantage of this method is that people are often not very hungry at 10 a.m. , and exactly the opposite at two o'clock in the afternoon. Therefore, it is recommended that you make some preparations before visiting, such as not eating too much for breakfast, or simply eating a full meal.

Safety

Question 93: What are the security check procedures for entering the park? Approximately how long does it take?

Answer: Visitors should line up in order and enter the park after pre-inspection, security inspection and ticket inspection. Among them, special attention needs to be paid to the fact that when checking tickets, visitors holding discount tickets, such as people with disabilities, seniors over 60 years old, students, children over 1.2 meters tall, active military personnel, etc., must also present relevant valid documents. Free children under 1.2 meters and visitors with reduced mobility should be accompanied by an adult when entering the park.

As long as you master some tips, you can easily pass the security check in 18 seconds. The method is very simple, divided into three steps.

First of all, when choosing a waiting team, do not try to avoid walking. In most cases, the queues at the security checkpoints on both sides will be smaller than those in the middle.

Secondly, when waiting for the security check, you might as well touch your pockets first and take out your mobile phone, keys, coins, etc. that you carry with you in advance and put them in a small bag. If you are wearing a thicker coat, you may as well take it off. When it's your turn for security inspection, you only need to hand the small bag and clothes to the security inspector. In this way, the person waiting for inspection only needs to pack lightly and the security inspector can see it at a glance, which greatly improves the speed of security inspection.

Finally, "extend your arms, spread your feet, and turn around" in one go. Each security inspector will clearly tell the candidate what to do next before performing each security check step. After completing the two steps of "First" and "Second", the person waiting for inspection only needs to concentrate, follow the security inspector's instructions, reach out, separate legs and turn around in one go, and then he can easily pass the test in 18 seconds, and may even save a few seconds. , breaking records.

However, one thing that must be brought to the attention of visitors is that when traveling to the Expo, during security check, queuing, and making appointments, visitors should try to maintain a good attitude and a happy mood. Absolutely Helps you pass the security check smoothly.

Question 94: What is prohibited into the park?

Answer: Eight categories of prohibited items

Liquid items such as soft and hard packaged drinks, alcoholic drinks, etc., but liquid dairy products needed by babies and liquid medicines needed by patients with diseases can be carried with them Carry appropriate amounts

Lighters, matches and other ignition equipment

Banners, slogans, billboards, flyers and other promotional items

Transportation tools, including motorcycles, mopeds, Bicycles, electric bicycles, motorized wheelchairs, scooters, skateboards, wheeled shoes, etc., except strollers, push wheelchairs, and electric wheelchairs

Animals, except service animals such as guide dogs

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Airborne items such as delta wings, paragliders, hot air balloons, aviation models, kites, etc.

Radio-controlled toys, walkie-talkies and other radio transmitting equipment

Others that may hinder others Items that visit, cause personal injury or property damage to others, disrupt the order of the park and endanger the safety of the park

Question 95: Can cosmetics be brought into the park?

Answer: Flammable, flammable, and explosive cosmetics such as mousse, hair gel, hair wax, and nail polish must not be brought into the park. Sunscreen and small bottles of cosmetics are allowed into the park, but only if you can only bring one day's worth at a time. Since it is more difficult to grasp, it is recommended that female tourists do not bring or only bring a day's worth of sunscreen.

Question 96: Can pulleys be used in the Expo site?

Answer: Tourists are prohibited from bringing transportation tools into the Expo site, including motorcycles, mopeds, bicycles, electric bicycles, scooters, skateboards, wheeled shoes, etc. However, strollers, push wheelchairs, and electric wheelchairs are not allowed. except.

Question 97: Can kites be flown in the park?

Answer: Kites are also prohibited items when entering the Expo. However, there are many exhibition halls in the park where you can see various characteristic kites from ancient times to the present, especially the Mexico Pavilion. The top is the "Kite Forest" that people can see from the outside, with 135 large kites "flying" on a large grassland.

This "kite forest" represents Mexicans' expectations for the future. Visitors can read and rest here, or buy kites in stores or make kites by hand, and fly them in the square of the Mexico Pavilion or on the outdoor green space.

Question 98: Can wedding photos be taken in the park?

Answer: Although taking wedding photos in the park is not expressly prohibited, the organizers of the World Expo have expressed disapproval of visitors taking wedding photos, photos, short videos and other behaviors that may affect other people's visit.

Question 99: Is there a place for graffiti in the park?

Answer: There is no special place for graffiti in public places in the Expo area, but there are many exhibition halls that arrange graffiti works for display and invite tourists to participate in graffiti. For example, in the interactive area of ??the Hunan Pavilion of the World Expo, people can use electronic murals and electronic color pens to graffiti on the spot, and it can be displayed on the Mobius ring through projection technology. In the Expo Urban Best Practice Area, students from Tongji University and Shanghai University carefully designed themes and combined them with traditional Chinese paper-cutting elements to create the images of the four mythical beasts: green dragon, white tiger, red bird, and Xuanwu. This is also the first time for graffiti works. Enter the Expo site. The Polish Pavilion has also arranged an area for children to "graffiti" casually, allowing their "inspired works" to be integrated into the Polish Pavilion.

Question 100: Are there many free gifts available at the Expo?

Answer: At the Shanghai World Expo, the souvenirs presented and sold by the major pavilions may reflect the exhibition theme of the exhibitor, or reflect local customs and advanced technology, such as various handicrafts in the African Joint Pavilion, Belgian loose diamonds, Russian matryoshka dolls, French perfumes, etc. can indeed attract the attention of many tourists.

However, it should be reminded that free gifts are not readily available. Some exhibition halls only give out gifts at designated times, and some exhibition halls provide free gifts in conjunction with Q&A or lottery activities, so visit Visitors may wish to consult the staff of each exhibition hall.