Sales front desk job responsibilities

The main work of the sales front desk is to track sales orders, receive customer orders, place orders in the factory, and coordinate with the planning and statistics department to confirm the delivery date. The following are my carefully collected sales front desk duties, hoping to help you. If you like, you can share them with your friends!

Sales front desk job responsibilities 1

1, responsible for receiving and guiding customers entering the store and distributing them to sales consultants in time;

2. Timely registration and filing;

3. Arrange the monthly report;

4, cooperate with leaders to do a good job of reception and maintenance at the front desk.

Sales front desk job responsibilities 2

-Understand the after-sales process of automobile retail industry.

-Basic knowledge of automotive systems, equipment and maintenance services.

-Basic knowledge of customer relationship management.

-Know about Mercedes-Benz products and services.

Sales front desk job responsibilities 3

1. Receive incoming customers _ _ _ times and record incoming customer information;

2. Answer the call from the exhibition hall and transfer it;

3. Grasp the basic information of the company and provide _ _ _ _ answers for customer consultation;

4. Accurately and completely convey customers' opinions to relevant departments;

5. Assist the sales consultant to maintain the exhibition hall environment.

Sales front desk job responsibilities 4

1. Receive customers at the sales front desk and introduce sales consultants to customers;

2. Record the information of customers in the store and collect the information of visiting customers;

3. The information of visiting customers is sorted into exhibition hall logs and filed, and the information of sales potential customers is entered into manufacturer DMS and group CRM system;

4. Other daily work, such as exhibition keys (warehouse management), sales contracts, test drive agreements, etc. ;

5. Cooperate with customer service department and sales department to inspect the dense mining process.

Sales front desk job responsibilities 5

1. Assist the salesperson to follow up the whole process of quotation, ordering and after-sales service.

2. Assist the salesman to make various bidding reports.

3. Be responsible for the reception of visiting customers at the front desk and the answering/transferring of telephone calls.

4. Responsible for recruitment, resignation procedures and parcel delivery.

Sales front desk job responsibilities 6

First, carry out telephone reception work.

1. Answer external calls and give professional and timely answers to sales consultation calls according to standard courtesy terms.

2. Accurately transfer calls that need to be transferred.

3. Distribute customer information to sales consultants fairly and reasonably.

The second is to do a good job in customer reception and diversion guidance.

1. Receive the visiting customers in the exhibition hall and get a preliminary understanding of customer needs.

2. Guide customers to corresponding departments/individuals according to their needs.

Third, complete information statistics.

1. Record customer's telephone access and visiting information.

2. Record the information that the sales consultant organizes customers to carry out test drive.

Sales front desk job responsibilities 7

1, responsible for customer reception and diversion guidance in the sales exhibition hall, as well as customer telephone answering.

2. Statistics of customer visit information, customer test drive records organized by sales consultants, attendance and registration of sales personnel.

3. Provide services such as document entry, printing and copying, and assist the sales consultant to maintain the environment of the exhibition hall.

5. Complete other temporary work assigned by superiors.

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