What is the service concept of China Telecom?

China Telecom's service concept is user-centered and committed to providing quality service experience. China Telecom adheres to the principle of active service, which not only meets the basic needs of users, but also actively understands the personalized needs of users and provides corresponding solutions. All-staff service is the core value of China Telecom, and every employee takes service as his own responsibility, providing users with quality services regardless of the position. China Telecom pays attention to differentiated services, and provides personalized service solutions according to the needs and preferences of different users to meet the diverse needs of users. Efficient service is also one of the service concepts of China Telecom. By improving service efficiency and response speed, users are guaranteed to enjoy quality service in time. Finally, China Telecom is committed to providing high-quality service experience. Through the continuous improvement of service quality, it can enhance user satisfaction and win users' trust and support.