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If I buy fake cigarettes and leave, can I still report it?
Yes.
After consumers buy counterfeit cigarettes, they can call the "12313" reporting hotline to make a complaint. If it is during a holiday and the tobacco department staff cannot arrive at the scene in time, and there is a dispute between the consumer and the retailer, the cigarettes can be sealed in an envelope or other items, and the consumer and the retailer will sign on the seal until the tobacco department returns to work. Then it is sent to the quality inspection department for identification. Once the tobacco department confirms that the report is true, in accordance with relevant regulations, the reporter will be rewarded with a certain amount of money.
You can call 12315 to make a complaint, or you can call the tobacco specialty product market supervision reporting hotline 12313 to make a complaint. After receiving the report, the tobacco department will crack down on tobacco-related illegal and criminal activities in accordance with the principles of investigating reports, investigating complaints, and strictly keeping confidentiality.
Legal Basis
"Consumer Rights and Interests Protection Law of the People's Republic of China"
Article 8
Right to Know Consumption Everyone has the right to know the true situation of the goods they purchase and use or the services they receive.
Consumers have the right to require operators to provide the price, origin, producer, use, performance, specifications, grade, main ingredients, production date, expiration date, and inspection of the goods based on the different conditions of the goods or services. Certificate of conformity, instructions for use, after-sales service, or service content, specifications, fees and other relevant information.
Article 55
If an operator liable for punitive damages commits fraud in providing goods or services, it shall increase compensation for the losses suffered by consumers in accordance with their requirements. The amount shall be three times the price of the goods or services received by the consumer.
The above content refers to Baidu Encyclopedia - "Consumer Rights and Interests Protection Law of the People's Republic of China"
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