Speech on quality nursing services

By studying the language of the speech, the expressiveness of the language can be improved and the appeal of the language can be enhanced. In our ordinary daily life, speech scripts are used more and more widely. Before writing, you can refer to the sample essays. The following are 4 high-quality nursing service speech scripts that I have collected. You are welcome to learn from them and refer to them. I hope they will be useful to you. help. Speech on Quality Nursing Services Part 1

Hello everyone:

I am honored to have the opportunity to stand on this podium and give a speech to everyone on this sunny day!

The title of my speech is to promote high-quality nursing services and promote the development of nursing industry

In the 21st century, the concept of building a harmonious society and the advocacy of humanized services have long been deeply rooted in the hearts of the people. With the development of society, With progress and the enhancement of people's awareness of health care, people have higher and higher expectations for quality and service. Therefore, it is imperative to improve the quality of care. Moreover, market competition prompts us to change the concept of care and explore new care methods. To adapt to the needs of the market, as nursing staff, we should learn how to keep pace with the times and how to integrate our work into the development trend of the times. Ms. Nightingale once said: "Nursing is an art. Engaging in this art requires great psychological preparation. "This is a high praise for nursing work and the highest requirement for nursing work

While improving the level of nursing and advocating high-quality nursing services will inevitably improve the entrepreneurial environment of our hospital

High-quality nursing demonstration wards are also called unaccompanied wards and warm wards. To put it simply, what I understand is that they are accompanied by family members. All other nursing care, including therapeutic nursing techniques and daily care, is borne by nurses. It is the duty and duty of nurses to provide high-quality services to patients, treat every patient with a grateful heart, take down the system's commitments from the wall, let high-quality services come out of documents, and turn passive services into passive services. Active service goes deep into the ward to understand the patient's psychology, understand the patient's needs, and improve the nurse-patient relationship

The concept of high-quality nursing service is not just rhetoric or paper talk. In fact, it has always been reflected in every word and deed of our daily work

The so-called "one word" means mastering language skills and being good at communicating with patients. When patients are admitted to the hospital, they are unfamiliar with the hospital environment and are suffering from pain. They often feel uneasy and have difficulty cooperating with nursing work. Receiving patients with warm and sincere language will give patients a sense of security. Invisibly, it increases the patient's trust in nurses and hospital services, thus establishing confidence in overcoming the disease and expectations of early recovery

The so-called accurate and in place nursing work reflected in one line of work is humanized nursing

Be more understanding and less complaining towards the patients, smile more and be less indifferent

Most of the middle-aged and elderly people in our department have been bandaged after eye surgery, which makes them more inconvenient to move and their families are under great pressure. We follow everything For the convenience of patients, all services and patient policies provide patients with more high-quality, efficient and convenient nursing services

Ms. Nightingale once praised: "Nurses are angels without wings and the embodiment of truth, goodness and beauty." Indeed, maybe everyone has an image of an angel in their heart, whether young or mature, quiet or enthusiastic, but they are all wearing white clothes and smiling. They are also willing to work hard in exchange for the patient's recovery. Their arrival symbolizes this warmth. and expectations

As a nurse, when I hear others praising me as an angel in white, I feel proud of my profession. Spring and Autumn cycle, time flies, and I look back and reflect on my nursing career over the past few years. I am deeply moved by the days and nights spent on the job and the little things I have done. Over the years, I have deeply realized that nursing work depicts nobility and forges brilliance in the midst of hardship and fatigue.

Although nursing work often works overtime, and I am often looked down upon because I cannot fulfill the contract, but when I see the helpless eyes of those patients who entrusted their lives to me, when I see myself using a hundredfold efforts to save a life, When patients are brought back from the death line to the spring of life, facing those lost lives and those hard-won laughter, I will feel relieved, I will feel no regrets, and I will feel no regrets. "Angel" is the legendary messenger of the immortals and a symbol of joy and warmth. Our profession is known as the "angel in white", which is people's affectionate praise for the image and inner beauty of nurses. Dressed in white clothes, it is a pure heart; a unique hat is an important task to protect one's life. Countless sunny mornings, we listen to the concerto of treating dishes; countless sleepless nights, we feel the symphony of life and death. It is the nurse's hands that welcome the coming of life; it is the nurse who fights against the disease; it is the nurse who accompanies the pale life. The person who opens the curtain of life is a nurse, and the person who closes the curtain of life is still a nurse. There will inevitably be misfortune and pain in the human body, but our care can eliminate these pains and soothe these uneasiness. After a few years, when they think of these past events, it may not be that they are no longer in their hearts.

Those pains are the kindness and thoughtfulness of the angels in white.

I remember someone said: There is no end to excellence, and there is no end to service. Each of our medical staff also knows very well: How much the patient is in your heart is how much you are in the hearts of the people. Therefore, we always keep Nightingale’s spirit of “burning oneself, illuminating others, and selfless dedication” in mind, and dedicate more love and warmth to the people.

Our profession is known as the "angel in white", and I just want to be a competent angel in the hearts of patients. How can we start from the heart and do our work better? Good means perfect. Perfect work requires us to devote ourselves wholeheartedly and treat each other sincerely. I have been working in nursing for more than two years. From my own experience, I truly understand how hard, tiring, and important our work is. Injections, dispensing medicine, making beds, and infusions, feel the joy of protecting life in the midst of suffering; handing over and succeeding, day and night, feeling the benefits of one's own value in the midst of fatigue. Beside the blood-stained wound, we walked through the hot youth; in the white atmosphere, we measured the length of countless nights with true feelings. In the hope of our loved ones, we dedicated ourselves to the suffering patients.

When patients come one by one in pain and leave in good health, although they are left exhausted every day, what they get in exchange is their physical and mental health. Although it is hard, no matter how hard or tired we are, it will not change our ambition to serve, precisely because we have excellent role models, firm beliefs, and the Nightingale spirit. As nurses, we can inherit Nightingale's career, and our hearts are filled with unprecedented pride.

Every year brings so many things, so many welcomes and send-offs. Someone has calculated that in one night, all the nurses who go to work walk down a road of forty or fifty miles. Maybe you don't believe it, but please look at the varicose veins on the calves of the nurses and sisters, and you will understand. So, what about in one year, ten years, twenty years? China has the world-famous Silk Road, the Long March Road, and the Road to the Pole. Can the road under our feet compare with it? I think the answer is yes. It is precisely because this road is also engraved with mileage and road signs with love, persistence, dedication and sacrifice. Quality Nursing Service Speech 2

In order to deepen the patient-centered service concept, strengthen basic nursing, and improve the quality of nursing, the Ministry of Health has newly proposed a quality nursing service demonstration project activity with the theme of consolidating basic nursing. Provide satisfactory service! As the first batch of demonstration wards in the hospital, our Department of Cardiovascular Medicine naturally feels a lot of emotion!

The activities have shortened the distance between nurses and patients, making the relationship closer and closer. When the wall fell, it turned into a bridge, a bridge leading to each other's hearts. The role of nurses goes deeper into the heart of every patient. Our job is not just about giving injections and dispensing medicine, there are more invisible tasks that need to be completed with love, care, and patience.

We propose to go ahead of the time and call bell, and proactively deliver services in advance before patients express their needs. Now by carrying out high-quality nursing services, we have changed from passive to active. Through the head nurse's reasonable arrangements and adjustments to the work of the nursing staff and everyone's active participation, we have strengthened the inspection of infusion patients, proactively infused, changed fluids and added medicine. Since the work was started, the phenomenon of red light calls has been significantly reduced. This has not only strengthened our sense of responsibility, but also enabled us to understand the needs of patients and changes in their condition in a timely manner during the inspection of the ward, handle them in a timely manner, and increase the patient's safety. It provides a sense of security, and at the same time can reduce the number of escorts, reduce the patient's burden, and keep the ward quiet.

, which not only reduces the chance of patients falling, ensures the safety of patients' belongings, but also keeps the ward tidy.

Start from every little thing and start with every detail. Such as washing hair, scrubbing bath, pouring drainage fluid, trimming nails, giving medicine, washing face, washing feet, etc. in bed for seriously ill patients. Our services have also been supported and affirmed by patients, and their satisfaction with us has been greatly improved. For example, the 25-bed patient is a grandmother in her seventies who takes care of part of her life by herself. Please have a professional escort. We will provide morning and evening care every day. Patients trust us much more than escorts. On the day she was discharged from the hospital, she kept asking if Wu Lang was there. We took turns telling her that Wu Lang would not go to work today and would go to work tomorrow. After the formalities were completed, grandma lingered and refused to leave. Sometimes she asked me to sit down for a while, and sometimes she asked if I had collected all the things. Finally, she walked to the nurse's station, took the head nurse's hand, and said in a slow and trembling tone unique to the elderly. : Please tell Nurse Wu Lang that I’m leaving. Tell her thank you for me. Her eyes were full of reluctance and regret that she couldn't thank the nurse in person. A warm current surged involuntarily from the bottom of my heart. The recognition of our patients makes us feel that our hard work is worth it! Meaningful!

In carrying out high-quality service demonstration ward activities, we have won praise from patients. But we know that there is still a big gap between the current services and the needs of patients. We believe that with the support of the hospital and the cooperation of various departments, the future of quality nursing services is still bright. The poet Rabindranath Tagore once said: There are no traces of wings in the sky, but I have flown. Engaging in nursing work can be described as a monument without words, but actions speak louder than words. We will use sincere services to create a new image of high-quality nursing services. Speech on Quality Nursing Services Part 3

Since the launch of the model ward, general nurses, under the leadership of the nursing department and head nurse, have made great improvements in terms of environment, facilities, models, attitudes, etc. The ward used to be dark, humid, and had a simple environment. Since the launch of the demonstration ward, the ward has been moved to the third floor. The corridor has become fresh, elegant, clean and beautiful. The ward is warm, comfortable, quiet and pleasant. Warm reminders can be seen everywhere, and more importantly, we all Infect every patient with happy emotions, positive attitude, and sincere service, relieve patients from pain and add happiness.

We come to the ward at 7:30 every morning to brush teeth, wash faces, comb hair, etc. for patients who are seriously ill and cannot take care of themselves, and prepare the bed unit for each patient. Most of our skin patients come from rural areas. , because of the long hospital stay, there are a lot of personal belongings, which are everywhere on the bed, under the bed, on the bedside table, and on the window sill. We organize and clean them over and over again to keep the ward tidy. We proactively and enthusiastically help patients turn on water, tidy up bed units, assist in changing clothes, assisting with defecation, washing hair, cutting nails, etc. We also put eye-catching and humane slogans on the corridor walls to remind patients to pay attention to safety. Since many postoperative patients in our department must rest in bed and be immobilized, in order to provide patients with better daily care, the hospital also specially purchased a hair washing machine so that patients can wash their hair while lying on the bed, so that the patients feel Being in the hospital is just as comfortable as being at home.

In the past, the hospital bed pager rang, and family members or patients could only see the nurse after calling. But now, nurses are constantly touring the wards and proactively providing nursing services to patients in a timely manner. Nurses have been in the wards for a long time and are observing the patients' conditions more and more carefully. , even the doctors were full of praise for us. I remember that my first patient was a patient who had undergone surgery for squamous cell carcinoma. Since the surgery required bed rest and immobilization, I washed the patient’s face, fed him, and assisted him in urination and defecation after the surgery. The patient thanked us very much when he was discharged from the hospital. The smile on the patient's face really makes him feel that his efforts have been affirmed, and he is worthy of the title of angel in white.

With the efforts of general nurses, our work has been fully recognized by patients. Since the launch of high-quality nursing wards, the discharge satisfaction survey of patients in our department has been 100. The encouragement and recognition of our work by our patients also greatly enhances our confidence in working hard and our belief in serving patients. Every smile and every sincere thank you the patients give us makes us feel very happy. The patients in the opinion column There are a few simple words written for us: The work is great, keep up the good work! It will move us very much. For us, it is an affirmation and encouragement for our work. We will feel that our hard work is worth it!

The requirements for high-quality nursing are getting higher and higher. We must have solid theoretical knowledge to provide health education to patients, and use superb technology to win the trust of patients. High-quality nursing makes patients trust us more. , truly achieving patient satisfaction and family peace of mind. Quality Nursing Service Speech 4

"Burn yourself and illuminate others." When hearing this sentence, everyone knows that it is praising the teacher. However, this is also the founder of modern nursing, Nightingale. The noble humanitarian spirit advocated by you. It is in this spirit that we nurses who are fighting on the clinical frontline are praised as angels in white. The implementation of high-quality nursing services records the hard work of our group of beautiful angels in order to be "patient-centered".

High-quality nursing services require us to: meet the patients’ basic living needs, ensure the patient’s safety, maintain the patient’s physical comfort, help balance the patient’s psychology, and obtain coordination and support from the patient’s family and society. Improve the satisfaction of patients and society with the quality of high-quality nursing care.

“One mind, five things” is the service concept of our neurosurgery department to carry out high-quality care. "One heart and five things" means "patient-centered", and in nursing work, "there are patients in the heart, in the eyes, in the ears, in the hands, and around the patients". Let them feel that being in the hospital is as warm as being at home, and we are their family and friends.

Everyone knows that the characteristics of neurosurgery patients are: critical, urgent, serious, sudden, and uncertain. Every family member believes that their loved one is the one who is most seriously injured and needs the most care. This determines that our neurosurgery nurses must remain awake, orderly, and calm at all times. Apply the concept of "one mind, five things" to our work and serve every patient with our philosophy. Make every effort to facilitate patients, serve patients in every way, think about what patients want, and address their concerns.

Since the launch of high-quality nursing services in our ward, when we opened the door of the third department of surgery, we no longer saw patients accompanying patients constantly shuttling in the ward, but patients patiently guiding by the bedside. Responsible nurse; There are no longer random items on the hospital bed, under the hospital bed, on the bedside table and on the window sill. Instead, there are neat bed units and a spacious, bright and airy ward. What I see here is that the responsible nurses do not distinguish between professional titles, ages, and seniority. Lower your head and bend down to personally make the bed for the patient, trim nails, wash hair, face, feet, turn over and rub back, and perform oral care. Their hands were stained, but in exchange, the patients had blood-free faces, sweat-free backs, and odor-free mouths. The friendly voices of patients were heard everywhere in the ward: "Xiao Zhou, Xiao Zheng, Xiao Yang...".

What still remains fresh in my memory is an 80-year-old man admitted to the department. After cerebral hemorrhage surgery, his children were away from home and had no time to spare. The only person accompanying him was his wife, who was also 76 years old. , the sisters took the initiative to take on the responsibility of comprehensively taking care of the elderly's lives, asking for their welfare and caring for them in every possible way. Our duty nurse and night shift nurse take care of him in shifts, washing his face and feet, turning him over and patting his back every two hours, doing skin care, feeding and medicine, disinfecting wounds, pouring drainage fluid, assisting him with functional exercises, etc. The basic needs of the elderly are well met. When the old man's condition improved and he regained consciousness, he took the sisters' hands and said, "You are really more filial than my children. This is really the blessing I have cultivated in my lifetime!" When hearing this sentence, the sisters were very happy. Touched because we realize that what we have gained through our hard work and sweat is priceless.

"It is not a pity to stain your clothes, but your wishes are true." Although the thick masks cover our beautiful faces and the wide work clothes cover our slender waists, we accompany us on many reunion days. Spending time with patients, our flowery youth passes by in a hurry with countless sleepless nights. However, as long as we see the patient lying on a comfortable and tidy hospital bed with a satisfied smile because the body and mind have been fully cared for, Our wish came true and everything we paid became worth it!

Youth is priceless, and it passes quickly at work.

Youth has no regrets, because youth and position allow us to realize our own value.

Nightingale has passed away, but Nightingale’s spirit remains in the hearts of every nursing staff. We will abide by Nightingale’s oath and dedicate every drop of our blood to the nursing industry. !