Personal work summary and reflection in the first half of the year

Summary is a comprehensive and systematic summary of a period of study, work or its completion. It can help us straighten out the knowledge structure, highlight key points and break through difficulties, so it is very necessary to write one Summary. Below are five articles I collected for you about my personal work summary and reflections in the first half of the year. Hope this helps everyone.

Personal work summary and reflection for the first half of the year 1

The first half of the year is about to pass. Looking back on the bits and pieces of the past six months, I am accompanying The company's development and continuous progress. Half a year is neither long nor short. In this half year, I have gone through several "setbacks" and my work history can be described as "rich and colorful". To sum up in one sentence, this half year is mainly a time for me to study and practice. These are very important to me. Future work will be of great benefit. Now I will make a simple summary of my study, work, ideological life, etc. during this period to encourage and spur myself.

1. Learning

At the beginning of January, I left the manager’s office and the office secretary position that I had worked for for more than two years. For me, who came from a major, doing office work has become a challenge. Everything seems so skillful and handy, and I have a very deep feeling for this position. To be honest, I am really reluctant to leave. In order to become a comprehensively developed modern enterprise manager, job rotation and transfer can help you make greater progress. After leaving the office, I came to the company's retail center for an internship that lasted more than a month.

Although it is a transfer between departments, it is a new department and a new environment for me. It still feels quite strange. In order to quickly integrate into it, just like what Sun Tzu said in "The Art of War", know yourself and the enemy, and you will never be invincible, so I must first understand the main responsibilities of the retail center, as well as each person's job responsibilities and work content, so that I can understand the "" "What I do" will not appear so amateurish, so I used my free time to gradually understand their work, including every detail, etc. After a week, I have integrated into the new department. Just like a leader gave me a sentence, don't rely on others to teach you what to do at any time, but learn to think about what to do yourself. Because everyone is very busy, I study while I am studying. If I have any questions that I don’t understand, I look up information on my own or ask experts. On January 24, I successfully passed the three-person exam (measurement officer and safety officer exam) held by the company. This is the icing on the cake for my internship career.

In the new department, I really felt a different "feeling". In a short period of time, I studied the "Gas Station Management Standards" and through combination with practice, I learned the basics of acceptance of the acquisition of gas stations. Knowledge of procedures, oil purchase, sales and inventory processes, profit and loss analysis theory, gas station sales daily reports, etc. Personally participated in the formulation and revision of the "Gas Station Operation Status and Personnel Statistics", "Oil Product Barrel Filling Management Measures", "Internal Trainer Training Management Measures", "Gas Station Regular Handover Meeting Implementation Measures", etc. At the same time, we modified the department's work processes with colleagues in the department, and conducted a comprehensive review of the inspection process, training process, daily work and special work development process, etc.

Only through investigation can you have the right to speak. In order to have an in-depth understanding of the actual work of grassroots stations and warehouses, I often go to gas stations with my colleagues in the department for on-the-spot inspections. They go to the grassroots with the purpose of finding problems and guiding work, while I go for the purpose of learning. It is common practice to work at the grassroots level from early to late at night, and we have inspected more than 20 gas stations of the company in Wujiang, Taicang, Kunshan, Wuzhong areas, including Wulou, Nanma, and Liujia.

The study in the retail center laid the foundation for my next study plan, and I am congratulated for this.

In early March, I left the company's retail center and came to the company's training center in Taicang to continue my study for more than a month. A company's development potential and training cannot be ignored.

During the days in the training center, I learned about the new employee training process, new employee training content, etc. According to the requirements of the training base, I ate and lived with them. After getting along with them for a period of time, I exchanged work, study, etc. with the base staff. As a result, we have become close friends and close "comrades-in-arms."

During this period, I was fortunate enough to participate in the first station manager training course held by the Shanghai company. The main arrangements for this training course include: communication and team building, labor contract law, gas station renovation and engineering maintenance , equipment maintenance and upkeep, Daqing spirit, corporate culture and execution, station meeting organization skills, basic quality requirements for gas station managers, gas station safety management and control, safety accident case analysis, gas station operation manual, HSE management concept, safety awareness and fire protection knowledge, basic financial systems, etc. I had the opportunity to have face-to-face communication with the leaders of the provincial company. Through the communication, I enhanced my knowledge in various aspects such as business.

In mid-April, I left the company's training center in Taicang and came to the company's Shishan gas station to continue my studies. During my internship at the station, I gained a better understanding of the work and life experience of grassroots employees. My internship at the gas station can be summarized into the following four points: 1. Understand the daily work responsibilities of each position of the gas station staff and related processes; 2. Learn measurement, safety, accounting and other knowledge; 3. Serve customers on the site, refuel , divert vehicles, handle various conflicts, check gas stations late at night, etc.; 4. Conduct candid communications with employees to find management loopholes and related difficult issues in gas station management.

During my internship at a gas station, I learned about things that I couldn’t do in the government office, which made a big change in the way I think about problems, and helped me change some of my thinking. Ways and Means.

In late May, I returned to the manager's office and continued my studies. During this period, some problems encountered at work were handled more maturely and steadily than half a year ago. Thinking about problems from multiple angles and looking at the nature of things in an all-round way gave me a greater experience when I returned to the office.

2. Work

In less than half a year, although I have been studying in various departments of the company, maybe from the perspective of others, it seems to be quite "chicken and unrestrained" "You can stay in different places, but this is not the case. The so-called bystanders are confused, but the authorities are clear. Because every time you go to a department, you have to get along with "new people", get along with them, communicate with them, work with them, etc. This is not an easy thing for most people, so it is important to learn At the same time, it is the extension stage of the work.

During this period, the company must focus on building grassroots democracy. As a member of the company's labor union, I have an unshirkable obligation to cooperate with the company in this work, from leading labor union personnel to inspect and study at sister companies, to company democracy The formulation, implementation, implementation, feedback and other processes of the optimization plan must not be taken carelessly.

The "Management Manual" recently issued by the Shanghai Company is being implemented. As a member of the office, I organize various departments of the company to carry out work in accordance with the provisions of the "Management Manual". This work is one of the company's key tasks this year. , so the pressure of the next stage of work is self-evident.

3. Thoughts and life

Because I have always been very strict with myself, especially in terms of thoughts, I always pay attention to whether my words and deeds conform to the norms of contemporary youth. I often think about what the value of survival is and what practical things I can do for the people. As the saying goes, worry about the world first.

I have always insisted on being kind to others and doing more work for myself.

My determination to join the Communist Party of China has never wavered. The application for joining the party has been submitted for more than a year. This year I will continue to submit applications for joining the party to the party organization. It has become an indispensable part of my life to study and study the Party's "Tenth National Congress Report", pay attention to social trends in the Olympic year, understand hot topics about people's livelihood, pay attention to current affairs, etc.

Good living habits can benefit people throughout their lives.

In my spare time, read some useful books, such as "Building Your Own Time Assets", "Details Determine Success or Failure", "Securities Investment", "Talk about the Chinese", "Collected Essays of Lin Yutang", etc. These are my pillow books , I often take out my previous professional books and read them. It has been two or three years since I graduated, and I have forgotten some things without reading them, so I read them whenever I have time. Personal hobbies are indispensable. Learning music notation, guitar, etc. is my recent goal. The practice of spoken English is one of my goals in the second half of the year. As the saying goes, you can become a teacher by reviewing the past and learning the new.

Using my spare time to submit manuscripts to newspapers, websites, Shanghai, Suzhou sales and other related media and platforms is another of my greatest pleasures. In total, I have submitted 8 articles.

4. Shortcomings and Experience

Looking back on every detail of the past six months, one of my biggest shortcomings is that I am eager for success and like to get everything done at once. This caused a lot of psychological pressure on myself. Talking less and doing more is what I will continue to strengthen in the next stage.

I believe that through hard work, the second half of the year will be a sunny spring in all aspects, and I will be a more confident, mature and strong me.

Personal work summary and reflection in the first half of the year 2

In the first half of the year, in addition to daily management work, the accounting and financial department mainly did the following work:

1. Complete the 20-year water conservancy construction project budget fund preparation plan, and apply to the county government to arrange preliminary work funds for the 20-year water conservancy construction project.

2. Assist in the completion of final accounts and audit work for 34 rural drinking water safety projects in the county.

3. According to the work requirements of the Municipal Finance Bureau and Water Conservancy Bureau, the relevant personnel of the County Finance Bureau will organize the relevant departments of the Water Conservancy Bureau to do a good job in self-performance evaluation of financial expenditures and water conservancy projects.

4. Apply to the finance department for reimbursement according to the progress of the small reservoir project.

5. Complete comprehensive monthly reports on investment and benefits in water conservancy and hydropower construction on a monthly basis, and complete progress reports on the allocation and use of funds for key water conservancy project construction and government procurement statistics on a quarterly basis.

6. Complete the self-examination of local government debt audit according to the arrangements of the Municipal Audit Bureau.

7. According to the arrangements of the county administrative fees annual review leading group office, conduct a comprehensive self-examination and self-examination of the administrative fees and other income and expenditure in 20-year, and fill in the relevant annual reports as required Audit statements and self-examination reports.

8. According to the arrangements of the County Finance Bureau, carry out a comprehensive cleanup and write-off of financial bills, and conduct a comprehensive clean-up and write-off of the unsettled financial bills received by the unit.

9. According to the notice of the County Commission for Discipline Inspection, carry out the 20-year special management work of "small treasury" and arrange subordinate water management units to carry out self-examination work.

Personal work summary and reflection in the first half of the year 3

In the first half of the year, according to the work goals and business scope of responsibilities issued by the bureau at the beginning of the year, we focused on the following four tasks:

First, focus on improving quality and actively organize weekly learning activities for all staff. In addition to actively participating in various studies organized by the bureau, all staff in the office are required to strengthen their own learning based on their respective work characteristics and significantly improve their overall quality.

Second, focusing on organizing documents and meetings, and in accordance with the requirements of the bureau leaders, the county's land and resources work and some special meetings were organized. Organized and watched many TV and telephone conferences of ministries and provincial offices. Pay close attention to the operation of official documents. When drafting official documents, secretarial staff are strictly required to ensure standardization in format, feasibility in content, rationality in procedures, and timeliness in terms of timeliness. Actively organized all cadres and employees to participate in the fifth employee sports meeting held by the Finance, Taxation and Land and Resources Bureau. Organized and launched a National Land Day Publicity Speech Contest on June 25.

The third is to focus on supervision and supervision, revise and improve the "County Land and Resources Bureau Work Specifications", and strengthen inspection and supervision of the implementation of work specifications.

We will do a good job in supervising the approval and handling of letters and calls, petition cases, National People's Congress suggestions and CPPCC proposals. In the first half of the year, we handled 26 cases under the supervision of superiors. The supervision and supervision work of the bureau's health and safety has been strengthened.

Fourthly, focusing on service guarantee, and in accordance with the requirements of the bureau leadership, all personnel were organized to conduct health examinations. Further strengthen the construction of party style and clean government. All purchased items that meet government procurement conditions will be subject to government procurement. In the first half of the year, law enforcement vehicles were purchased for 7 offices, office furniture was purchased for 2 new offices, and computers were replaced for bureau leaders and some departments. Vehicle management has been strengthened. A 100-kilometer fuel consumption limit is implemented for each vehicle, and meter reading is checked once a month for verification. At the same time, driver safety awareness education is strengthened to achieve safe operation and zero accidents in the first half of the year.

Existing problems:

First, the overall quality of office personnel needs to be further improved; second, work efficiency needs to be further improved; third, the innovation of service methods is not strong enough.

To this end, in the second half of the year, I will work with all the office staff to focus on the annual goals and tasks set by the bureau, and strive to achieve the "four transformations", play the "five roles", and implement "Six modernization management" strives to create a new situation in office work.

Four changes: First, office work must change from focusing on writing documents in the past to both writing and making suggestions; second, from simply sending and receiving information in the past to all-round and multi-angle work. Collect and comprehensively process information; the third is to change from old-fashioned management to standardized and orderly scientific management; the fourth is to change from passive to active service with innovative thinking.

The five functions are to play the role of "advice, service, coordination, control and supervision".

On this basis, efforts will be made to realize the "six modernizations" of office management: First, the service work will be refined. Divide tasks into subdivisions and control details to promote the improvement of service quality. The second is the culture of welcoming guests. In the service and reception, we must be warm and thoughtful, simple and frugal, and avoid ostentation, extravagance, and avoid extravagance and waste. The third is government procurement of fixed assets. Actively explore new mechanisms for office supplies management, strengthen the awareness of conservation, and implement government procurement for all items that meet government procurement standards. The fourth is standardization of meeting management. Intervene in advance for various conference affairs, provide proactive services, and control conference expenses. Fifth, work tasks are streamlined. Standardize the office work process, ensure that there are rules and regulations to follow, and improve work efficiency and quality. The sixth is to make job management responsible. Strictly implement the job responsibility system and achieve a clear division of responsibilities, thereby taking office work to a new level.

Personal work summary and reflection in the first half of the year 4

In the blink of an eye, the first half of 2020 is over. It has been nearly four months since I came to the county sales department. Combining what I have learned Looking back on the day I joined the company, I was deeply moved. From the provincial company to the city company to the county sales department, leaders at all levels cared about us. At that time, I knew clearly that I would go all out to bring glory to postal express logistics. Add color.

My internship started with the collection, delivery and sealing of back-office express mail. It seems to be a simple and ordinary job, but it is cumbersome and crucial to operate. It requires patience, care and responsibility. This does not guarantee that information 100 will be fed back. In addition, I also did daily work such as entering the full name and address of the details sheet, representing the ID card information, and helping customers check mail and ID cards. These are the basis for my familiarity with postal express delivery.

Shortly after joining the company, I participated in the milk distribution work in the logistics project. In the early stage, due to lack of experience, insufficient vehicles and pressure from competitors, I struggled to make progress. It was the first time I experienced the difficulty of this step. Thinking about it, this is the first big project our sales department has won. Provincial leaders have coordinated it, and city leaders have supported it in many aspects. We are also the first express logistics company in the province to participate in this project. We show 100% sincerity. With high-quality services, we gained the trust of merchants and school leaders. We started with small batch distribution and gradually achieved nearly half of the distribution volume. At the end of May, our sincerity and service were recognized by merchants, so we handed over the warehouse to We manage.

Regarding warehouse management, I need to learn a lot, such as the entry and exit of goods, the loading volume and batch of each vehicle, and the entry and exit time, etc. must be registered in detail. Through the Xinji milk problem, I have become more aware of the importance of warehouse management. In this link, no mistakes can be made, otherwise not only myself will suffer, but many people may be involved. I believe that this experience and lesson is also a wealth of experience for me, and I have learned a lot at once. If Bright Dairy can continue to do it next semester, it will not be a problem for us to win the entire project, and we will come up with more A good management and distribution model is crucial to making our business bigger and stronger in the future.

The first half of the year has passed. Under the correct leadership of the leaders of the municipal company, we have taken the rise and fall of postal express logistics as our own responsibility and have the following understandings:

1. Emancipate the mind and change concepts

It used to be a "wait and wait" style of waiting for customers, and just do it if there is one. Now, through the change of ideological concepts, and through learning, we realize the importance of marketing. Before promoting each business, we must go through in-depth and detailed market research. Surveys, through surveys that are compatible with reality and potential, can accurately capture customer needs. Before doing customer marketing, you must first be good at discovering customers, determining goals, taking the initiative, locking customers, and maintaining good customer relationships. Develop customer marketing plans by understanding the nature, sales channels, quantities, regions, etc. of the customer's products.

2. Open up the market and enhance service awareness

In order to better develop business marketing, consolidate the original market, and open up new markets, we must actively visit old customers and strive to find new ones. Customers, especially existing large customers, are classified and managed and visited regularly. As a service-oriented enterprise, to promote corporate culture and establish an image, we first need to have this service awareness. It is not easy to make customers truly feel that you are serving them, but we must start step by step and strive to improve service awareness.

3. Communicate well with customers and enhance brand credibility

As an employee, we always think that the company is our business card, and our image is the image of the company. Express logistics is a trivial and complex job. Its main body is not the express and the flow of items and goods, but the communication and coordination between us and customers, customers-us-customers. We seriously consider customers and customer satisfaction. Only when the company is satisfied can it achieve sustainable development.

There are still many areas where we need to work hard. As the first batch of employees who independently enrolled into the company after the company's reorganization, I am honored. I believe that under the correct leadership of leaders at all levels, under our *** With joint efforts, the company's tomorrow will be even more brilliant!

Personal work summary and reflection in the first half of the year 5

4. Government-enterprise collaboration

1. Industry application Support collaboration (project level, policy collaboration level)

Support governments and enterprises to complete e-government affairs, mobile OA, website clusters, digital medical care, comprehensive urban management, intelligent transportation, visual dispatch, campus education network, public security video network, Security monitoring, safe city, video conferencing, integrated cabling, network construction and reconstruction, computer room relocation and other projects, involving obstacle detection, exchange and training, inspection visits, emergency support, etc. for applications in the party, government, finance, large enterprises and other industries in the region. Maintenance support work such as solution provision, secondary marketing, outsourcing services, etc.

Horizontally cooperate with the district government and enterprise department to deeply understand the actual development needs of government and enterprise industry application business, formulate detailed industry application business training plans, and grasp policies and business; vertically communicate with the district company NOC center and government and enterprise support center , Ministry of Information Technology, learn on-site the industry platform system management and operation maintenance according to the technical training plan. It is currently being carried out in an orderly manner.

2. Product support collaboration (industry applications, platform products)

In collaboration with the district government and enterprise department and the district NOC center, the pilot platform 5 was completed.

0 The launch of the new version and the pilot platform involve the training and acceptance of 20 products of the group and 11 products in the province, as well as the support and guarantee work of key application products such as e-government, mobile OA, website, education, and safe city. Some issues have been handled and solved. Practical questions.

Collaborate with the district NOC center to carry out system training and practical drills for 29 platforms in the province and 2 platforms of the group, and go deep into the system to master the platform's business provision capabilities, business functions, network structure and existing problems, Improved comprehensive support capabilities for platform product operation and maintenance.

6. Team Building

1. Own Team Building

Currently there are 5 people in the maintenance department***, including 1 manager and 2 permanent staff At the customer unit, two people are responsible for project after-sales maintenance; in the first half of the year, one person is studying for an on-the-job postgraduate degree, one person applied for the first-level registration exam, one person went out for practical database training, and one person went out to participate in government and enterprise product maintenance service support training.

2. Introduction of outsourcing personnel

Currently, our company entrusts Shi Qing, a police blue company, to undertake outsourcing maintenance for the two projects of Ping An Yinchuan Phase II and Ping An Yongning Phase II. The outsourcing team has rich experience , capable of doing the job; the Wuzhong specific area project is undertook maintenance services by Wuzhong Second Construction Jinfengyin. This outsourcing team is mainly good at construction, but its outsourcing maintenance experience is lacking and its technical capabilities are slightly inferior.

The outsourcing service projects of the District Party Committee and the District Telecommunications Company are provided by our company's employees who are resident in the customer units. The desktop and network service outsourcing of China Development Bank is provided by two personnel from Beijing FESCO and one personnel from the NOC Center. Customer units provide services.

Among them, the network outsourcing of the Ningxia District Development Bank will be changed from the original group signing to each province's separate signing next year. It needs to coordinate with the district government and enterprises and the district NOC to pay attention to customers.

7. Management improvement work carried out

1. Improvement plan

Department management: It is planned to formulate a detailed and systematic "Maintenance Department System Compilation" on April 15 ; On April 30, organize department personnel to train on the internal control process, and study and understand it carefully; on May 30, improve relevant basic maintenance information such as outsourcing, return visits, letters, acceptance, and order dispatch; on September 30, arrange for dedicated personnel to formulate plans for key customer projects Practical emergency plans.

In terms of after-sales service: It is planned to arrange on-site inspections for Ping An Wuzhong on April 20, timely troubleshooting of faulty hard drives, repair and replacement, and completely eliminate safety hazards; on July 30, suggestions for rationalization of maintenance work will be put forward, and suggestions will be made Provide suggestions to improve maintenance work; participate in company and department maintenance skills training on August 30, encourage maintenance personnel to self-study in after-sales maintenance practice, and gradually improve professional skills; plan to sort out the remaining obstacles in maintenance on September 30, and gradually implement and implement them properly Solved;

2. Development status

In the department management field, organize maintenance personnel to formulate learning and maintenance systems, train and master internal control processes, and improve basic maintenance materials. Specifically: in April, we completed the study and training of the maintenance system and internal control process respectively, and in May, we completed the improvement of basic maintenance data such as outsourcing, return visits, letter issuance, acceptance, order dispatch, and inspection.

Completed inspection projects in the after-sales service area to find hidden dangers and resolve remaining issues. As planned, Ping An Wuzhong hard drive inspection, repair and replacement work was completed in April.

Through a series of basic management activities, maintenance management efficiency and work style have been improved.

9. Problems in the work

1. Some Safe City projects have expired, but in fact they are still being maintained

Ping An Yongning Phase I and Ping An Yinchuan Phase I Although the warranty has expired, it is actually still under maintenance due to various reasons, especially the first phase of An Yongning. As a result, Party A requested maintenance but our company and the outsourcing team did not sign a contract, and additional maintenance costs were required. , thorny problems such as difficulty in mobilizing outsourcing teams, dissatisfaction of customers, difficulty in rejection, and time-consuming inspections and repairs have arisen.

2. Some Safe City projects are under warranty and have not signed an outsourcing team for maintenance.

The Ping An Yongning Binhe Avenue project was only inspected and entered the warranty period at the beginning of this year. There are many problems and no outsourcing team has been signed. Maintenance, the problem is the same as above.

3. Some outsourced maintenance teams lack experience and poor technical capabilities

Our company entrusts Wuzhong Second Construction Jinfengyin to undertake outsourced maintenance for the specific area of ??Wuzhong. Currently, Xiaojin is responsible for both projects and maintenance. It is inevitable that projects and maintenance will be difficult to complete. Judging from the early maintenance results, the maintenance experience is lacking, the level is limited, the causes are unclear, and the troubleshooting time is too long.

4. Lack of maintenance personnel, and even fewer maintenance personnel with comprehensive skills

There are currently 4 maintenance personnel, 2 of whom are resident at the customer unit. There are two maintenance engineers who can be transferred. There is a lack of people who are familiar with the network. There are objective reasons such as unbalanced personal abilities and incomplete technology.

5. Facing transformation, maintenance personnel lack operational experience

The project assets currently maintained by after-sales service belong to customers, and maintenance personnel are still stuck in the past, without long-term maintenance awareness and operation and maintenance With strong reliance on project vendors, the company is facing transformation, and its operations and maintenance will be tested, especially the lack of operational experience, which is in urgent need of improvement.

Part 2: Work ideas for the second half of the year (one, two, new, three)

3. Transformation work

1. Development panorama and three-year plan (Text)

Overall development:

The number of personnel is moderate and the technical level is gradually improved. The professional strength highlights the characteristics, and pre-inspection and pre-repair are in place in advance. Awareness of management and control efficiency has improved, and service support methods have been diversified. Customers recognized the overall change and developed simultaneously with maintenance and marketing. Transformation, operation and maintenance take precedence.

Phase planning:

20-year: personnel structure adjustment: hope to add a maintenance staff; core system and network access: skills improvement and optimization improvement; business operation operation And platform business professional aspects: perfect reserves and accumulation of experience.

20-year: industry application service support: achieve professionalization and standardization, achieve promotion and replication of maintenance series; business platform: achieve operability, operability, and fully guarantee the vigorous promotion of front-end business and development.

20-years: Front-end and back-end collaboration, business and technology, maintenance and services are fully integrated and integrated to form a professional, high-quality, high-level, influential, and combat-ready comprehensive maintenance team. Orderly, healthy, coordinated and long-term development. 2. Operation

Make full use of existing resources and unleash potential and expertise; vigorously create favorable conditions and cultivate young forces; unite, collaborate, cooperate and help each other, and encourage maintenance willingness; continuously strengthen supervision and training to keep up with cutting-edge technology; continuously Guide to improve maintenance and operation awareness, strengthen learning of operation and maintenance concepts, integrate operation management into daily after-sales work, gradually understand and master maintenance and operation methods and routines, accumulate maintenance and operation experience, and prepare for transformation in advance.

3. Service

Send out, come in, jointly mobilize resources from all aspects, forge ahead; use your brain more, be able to think, find reasons and find solutions; keep close contact with customers, maintain customers, Impress customers; divide labor reasonably, arrange scientifically, consider customers, and solve their actual problems; adopt different service strategies for different customers, and provide differentiated customer group services based on business product classification and customer ranking value. According to the classification of business products, the product maintenance manager system is implemented. Enhance customer stickiness, create first-class services, improve internal services and styles, integrate maintenance services into the entire maintenance operation, and drive the improvement and transformation of the company's overall capabilities.

4. Mechanism Innovation

1. Incentives and Competition

The maintenance department strictly implements the maintenance operation plan and strengthens the role of performance appraisal in stimulating competition.

Learn new businesses, new technologies, and new products, create an atmosphere of mutual help and mutual learning, care for the growth of employees, guide their career development, consciously cultivate and train front-line maintenance technical backbones, leaders and party members play an exemplary role, and strive to be the first to achieve excellence. Make maintenance personnel become activists and role models.

2. Socialized operation

The maintenance department makes preliminary preparations for the maintenance and operation of business platform products and industry application projects in advance, strengthens network operation and maintenance operation team building, and prepares for socialized operation The security system provides service support and safety assurance.

3. Employment mechanism (outsourcing)

Choose a professional maintenance outsourcing company with reliable reputation, high technical level and excellent service, standardize the management of the maintenance outsourcing team, and do a good job in the daily work of the outsourcing personnel Management, troubleshooting, communication, personnel training, spot checks and assessments, outsourcing management and control, etc.

The maintenance outsourcing work of the District Industrial and Commercial Bureau is currently under negotiation. Companies interested in participating include several powerful outsourcing companies such as Huaxin Meicheng, Lantu, Ampli, Tianji, and Kaidi.

In the second half of the year, the maintenance department will explore various forms of outsourcing cooperation based on the company's development strategy and actual conditions, introduce cooperation and exchanges between personnel from both parties, and outsource all-round participation in our company's pre-sales support and plan formulation. , technical control, after-sales support, spare parts, training and exchanges, etc.

4. From department to business team (development plan of business management)

The maintenance department responded to the company’s call and joined the multi-department and multi-professional company business team to respond, cooperate and handle the whole process Solve real problems. Fully consider the development and characteristics of government and enterprise customers, provide all-round maintenance service guarantee from product provision to business support, and achieve the initial construction and growth of the product maintenance service business team in the government and enterprise industry.

5. Improvement of basic management

Department management areas: Establish and improve basic maintenance data, effectively guide maintenance work, gradually improve basic maintenance data, and arrange dedicated personnel to formulate practical emergency response plans for key customer projects Plan. It is planned to continue to improve basic maintenance materials such as emergency plans in September.

After-sales service: eliminate equipment hazards, ensure safe operation of equipment, plan to sort out remaining obstacles in maintenance, and gradually implement and properly solve them; fully mobilize the initiative of maintenance personnel, improve maintenance skills and customer perception , put forward suggestions for rationalizing maintenance work, offer advice and suggestions, improve maintenance work, participate in company and department maintenance skills training, encourage maintenance personnel to self-study in after-sales maintenance practice, and gradually improve professional skills. It is planned to put forward reasonable suggestions and suggestions to promote and improve maintenance in July. It will complete the work of sorting out the remaining obstacles in September and gradually implement and properly solve them.

6. Talent team building

Continue to provide various technical training and business learning, encourage employees to take exams, recharge and take exams in their spare time, reasonably arrange maintenance work, and guide maintenance at all levels Comprehensive development of personnel; train at least one maintenance backbone and maintenance expert, encourage and give young comrades the opportunity to work, strive for excellence, and cultivate one or two outstanding maintenance personnel as role models and role models.

Focus on cooperating with outsourcing units, helping outsourcing companies, training outsourcing personnel, and growing together and making progress together.

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