Violation of "all goods sold in this store are non-refundable." Or discounted goods are not refundable. "How to deal with?

Violation of the provisions of the Consumer Protection Law belongs to the "overlord clause". In the standard clauses of the consumption contract, if the operator is exempted from the guarantee responsibility for the goods or services provided according to law, he can report the situation to the local industrial and commercial bureau. The industrial and commercial bureau will give administrative guidance to these illegal clauses, and if the operators stubbornly refuse to change them, they will be subject to administrative punishment.

Overlord clause is not a legal term, generally refers to the contract format clause that exempts or restricts its liability, aggravates the other party's liability and excludes the other party's main rights. Standard terms are contract terms drawn up by the parties in advance for reuse, and they were not negotiated by both parties when concluding the contract.

The standard terms are formulated by one party in advance and accepted by an unspecified third party, which has the characteristics of integrity and stereotype. Although the counterpart did not participate in the formulation of the contract, he could only agree or reject the contract content in general, but could not modify or change the contract content.