Building a civilized city in 22: a model essay on banking unit materials

Building a civilized city is an important symbol of urban development and progress, and it is also a comprehensive display of the charm of the city image. In the critical period of creating a provincial-level civilized city in xx, xx Rural Commercial Bank, as a financial window service unit, took? Do not forget your initiative mind, remember the mission? Belief and responsibility I will share with you four articles on the model materials for building a civilized city in 22. Welcome to read and provide reference.

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? Material 1

Creating a civilized city is an important symbol of urban development and progress, and it is also a comprehensive display of urban image charm. In the critical period of creating a provincial-level civilized city in xx, xx Rural Commercial Bank, as a financial window service unit, took? Do not forget your initiative mind, remember the mission? Belief and responsibility, take the initiative to fulfill social responsibilities, further find gaps in benchmarking, closely follow problems and weak links to fill shortcomings, concentrate on strengthening rectification measures, improve quality and efficiency, effectively optimize the service environment, standardize window service etiquette, create a publicity atmosphere, and help create a civilized city with multiple strategies, and strive to be a civilized city? The vanguard? .

In the past few days, public service advertisements have been publicized and posted on LED electronic screens, office buildings and business halls of branches all over the bank, and a volunteer service post has been set up to learn from Lei Feng. Strengthen the training of employees in outlets, constantly improve their service skills and ability to handle business quickly, and strive to improve the overall service level; Further simplify the financial service process, improve the efficiency of credit approval, optimize online and offline service channels, deeply explore innovative means of financial services, and continuously enhance the ability to serve the real economy;

Carry out activities to learn from moral models and good people around us, give play to the leading role of advanced models, and promote the healthy and rapid development of various businesses; Organize employees to carry out financial knowledge into communities, enterprises, schools and other activities, teach customers the skills to prevent financial fraud, and handle the payment of old-age insurance for customers on the spot, guide elderly customers to handle mobile banking business, etc., so that customers can effectively enjoy convenient banking services.

through the above measures, all outlets welcome customers in a cleaner and warmer environment, and always adhere to the people's bank in the service process. Set yourself up, make good loans and succeed? Based on the cultural concept, the employees personally participated in and publicized the creation of civilized cities, dissuaded the uncivilized phenomena found in time, and guided customers to actively participate in the creation of civilized cities, demonstrating the good social image of xx Rural Commercial Bank. Material 2

In order to further promote the work of creating a civilized city, implement relevant tasks and arrangements, and create a good atmosphere for creating a city, xx Rural Commercial Bank has taken various measures to set off a craze for creating a civilized city in the whole bank.

First, widely publicize and mobilize to create a good atmosphere

Make full use of publicity columns, outdoor public service billboards and other carriers to set up socialist core values, Chinese dream and? Talking about civilization and building a new style? Learn from Lei Feng Volunteer Service Station? Identification signs of related contents, etc. Vigorously promote? Civilized city creation? Concept, create a strong atmosphere of creation.

second, accurately break down the responsibilities, and make every effort to check and fill the gaps

in combination with the responsibility letter of civilized city goals issued by the county party Committee and the county government and related requirements, define the specific goals, implement a precise division of labor, and refine the responsibilities to people. At the same time, strengthen the guidance on the establishment of the Bank, and urge the corporate culture department to carry out all-round and high-standard rectification on the weak links of all outlets and subcontracted responsibility sections to ensure that the standards are met.

3. Strict assessment mechanism ensures that the task of establishing civilized units and civilized cities is included in the central work of the Head Office, and the creation work and business work are deployed and implemented together, thus ensuring the orderly and efficient promotion of the creation work. At the same time, more than 1 volunteers are organized every day to maintain traffic order in the responsible sections all day, and the establishment of outlets in the city is comprehensively supervised from time to time to ensure the successful acceptance of civilized cities. Material 3

In order to create a good atmosphere for xx to create a national civilized city and create a good corporate image, xx Rural Commercial Bank started from me, conscientiously implemented the requirements for creating a civilized city, actively fulfilled its social responsibilities, and promoted its work in many aspects.

1. Attach great importance to and strengthen organizational leadership

A leading group for special activities with the chairman of the trade union as the leader was set up, with the Security Department as the main supervision department, and all departments joined forces to actively connect with outlets within their jurisdiction, urging the whole bank to implement, rectify and feedback in time, thus forming an organizational network with full coverage, close contact and high efficiency.

Second, increase publicity and create an atmosphere

xx Rural Commercial Bank combines the advantages of numerous outlets and spread all over urban and rural areas, and makes full use of outlets' LED display screens, televisions, posters, outlets' cultural walls, leaflets and other carriers to publicize the slogan of civilized city construction and broadcast it in turn? Create a civilized city and build a beautiful home? Publicity videos such as short public service videos will guide the public to strive to do civilized things, speak civilized words and be civilized people, and * * * will contribute to the creation of civilized cities; In the business hall, there are public service advertisements with the theme of displaying socialist core values, stressing civilization, building new styles, civilization and health, and all staff are familiar with the content and meaning of socialist core values, so what can we do? Civilization is everywhere, and everyone practices it? , fully support and cooperate with the whole flag to create a civilized city.

III. Active rectification, special rectification

Organize outlets of the whole bank to carry out environmental sanitation rectification, overhaul of service facilities, standardize the parking of vehicles in front of the door, etc., and advocate outlets to do a good job? Environmental sanitation cleaning, desk documents sorting? Related work, focus on improving the sanitary environment of offices and business premises, and enhance the customer's environmental experience; Unified planning and distribution of publicity materials posted in the lobby of the bank's business outlets, highlighting socialist core values, Chinese dream and other contents, and creating a strong atmosphere for the creation of civilized cities; In view of the aging facilities and outdated outlets in the central position, comprehensive rectification will be carried out, and special rectification will be carried out through internal and external renovation and comprehensive replacement of facilities, so as to increase the rectification efforts for creating a civilized city.

iv. keep the internal and external environment clean and tidy

the external jurisdiction area of the business hall is clean and tidy, and there is no littering or spitting. The content of electronic display screen or window is in compliance with laws, regulations and regulatory provisions, and the publicity content is updated from time to time; The banknote counter and paging machine can be used normally; Equipped with money bags, writing stationery, reading glasses, calculators, umbrellas, drinking utensils and other necessary convenience service facilities. The environment in the business hall is clean and tidy, and items are placed in an orderly manner.

V. Form a team to deepen volunteer service

Actively organize young volunteers of the whole bank, take to the streets and enter the community, carry out activities such as street cleaning, promoting honesty culture, anti-counterfeiting and keeping away from illegal fund-raising, carry out credit project construction, promote social credit system, and create? Everyone supports creative writing and everyone participates in creative writing? Good atmosphere.

the bank will continue to combine the activities of creating a civilized city with the business operation of the whole bank, and promote the work of creating a civilized city to achieve tangible results with a solid style and pragmatic actions. Material 4

In order to actively respond to the creation of a national civilized city in xx, xx Rural Commercial Bank conscientiously implemented the relevant work requirements, actively fulfilled its social responsibilities, and contributed to the creation of the city in many ways.

1. Strengthen organizational leadership and carry out special rectification

Set up a leading group for promoting the creation of civilized cities, unite various departments and offices, connect with various outlets, carry out environmental sanitation rectification inside and outside the unit, check gfd and service facilities, uniformly distribute posters, standardize vehicle parking, advocate a new trend of civilization and health, urge timely feedback and rectification of existing problems, and continuously improve the customer service environment experience.

second, create a good atmosphere and advocate a new civilized style

combine the advantages of our bank in many aspects and make full use of electronic screens, publicity leaflets, posters, branch cultural walls, WeChat WeChat official account and other carriers to show? Socialist core values, civilization and health, you and me, stressing civilization and building a new style? Such as the slogan of civilization construction, increase the propaganda atmosphere, guide all staff and the public to be familiar with the meaning of creating a city and practice civilized life in the new era with practical actions.

Third, maintain high-quality service and environmental sanitation

We have always been committed to meeting customers' financial service needs, organically combining civilized city creation activities with business operations, ensuring full-time business at outlets, orderly placement of goods, clean and tidy business halls, complete convenience service facilities, and staff vigorously promoting online convenient finance such as mobile banking, which has won unanimous praise from customers. Strictly enforce the door? Five packs? Responsibility system, clean environment in the responsibility area outside the outlets, no littering and irregular parking, and fully support and cooperate with the work of creating the city.

Fourth, deepen volunteer service and create an atmosphere for creating a city

Organize and set up a volunteer service team for creating a city, carry out activities to popularize financial knowledge from time to time, such as anti-counterfeiting and preventing illegal fund-raising, publicize the culture of honesty, regularly clean and rectify the street environment, promptly remove the green belt and sanitary corner garbage, stop the uncivilized behavior of individual passers-by, guide the public to establish public health awareness, and take practical actions to promote the work of creating a civilized city to achieve results.

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