2018 Huaihua construction site construction noise nuisance complaint hotline and complaint method

Complaint telephone number and complaint method for construction noise nuisance at Huaihua construction site in 2018

Complaint telephone number and complaint method for construction noise nuisance at Huaihua construction site in 2018

The owners who live in Building 65 of Yuelu Oucheng Community reported to reporters that the fumes from a restaurant called "Diners Action" in front of their community were too noisy, causing some owners adjacent to the community to be unable to live normally and were very distressed.

At about 5 pm that day, the reporter came to Yuelu Oucheng. At the gate of the community, an owner surnamed Zhang took the reporter to the restaurant's exhaust pipe and poured out the bitter water. "As soon as this range hood is turned on, it is like an airport. It screams hard and the oil smoke is discharged outward. We complained before and the hotel improved it slightly, but the noise became more and more serious, affecting 64 buildings, Owners of Building 65, all our windows are closed now, and the noise is extremely noisy when opened.”

The reporter made a visual inspection on the spot and found that the flue is less than three meters away from the houses in the community. The distance between the restaurant and the owner's house is not blocked by any fence, and it is transparent. In addition, it is located in the north and south. When the wind blows, the oil smoke will naturally blow directly to the community. In order to confirm, the reporter then followed Ms. Zhang to the two affected houses in the community, and only heard endless roaring.

Ms. Zhang told reporters that the noise from the restaurant’s cooking fumes started at about 11 a.m. and ended at 2 p.m., and then reappeared around 5 p.m. to 9 p.m. Residents only need to open the windows and let the wind blow a little. If you blow, the noise and oil fumes will be blown inside. Therefore, the windows of the owners of Buildings 64 and 65 are kept closed all year round.

Another owner told reporters that the restaurant has been in the community for a year. Regarding the problem of oil fume and noise, they have called the environmental protection department many times and even reported it in person, but to no avail. .

Ms. Zhang said that the restaurant had renovated the flue. After the renovation, there was less oil smoke, but the loud noise still existed and even got worse. Later, she took the reporter to her home to experience it for herself, and said that her life was unbearable. Ms. Zhang told reporters that many residents with children and elderly people at home did not dare to go home when using the range hood in the hotel, and did not go home until the hotel closed at night. The owners hope that the hotel can improve the smoke exhaust system so that they can have a quiet environment.

So how does the restaurant explain the owner’s reaction? The reporter then came to the Diners Action restaurant. It was around 5 p.m., the restaurant’s peak meal time. The reporter found the restaurant’s manager on duty and expressed his intention to come. In response, the restaurant manager said that in response to the issues reported by Ms. Zhang, the restaurant It has been rectified before, but I don't know the effect yet.