3 15 handwritten newspaper

The full name of 3 15 is Consumer Protection Day, mainly to protect the legitimate rights and interests of consumers. Where did this section come from?

3 15 The Origin and Origin of Consumer Rights Day

In order to fight for the rights and interests of consumers, the International Federation of Consumer Organizations decided in 1983 that March 15 is the annual date. International Consumer Rights Day? . That's why this day is the International Consumer Rights Day, based on former US President John F.? On March 1962, Kennedy delivered the "President's Special Speech on Protecting Consumers' Interests" in the U.S. Congress, and put forward four rights of consumers for the first time, namely, the right to obtain safety, the right to obtain correct information, the right to decide freely and the right to put forward consumers' opinions. These four rights put forward by Kennedy are gradually recognized by consumer organizations all over the world.

The commemorative activities of "International Consumer Rights Day" include: holding a press conference or issuing a press release, introducing the activities of consumer organizations to the public, announcing the work plan for the new year, and telling people what consumer organizations will do to protect the interests of consumers; Through the distribution of leaflets or consumer publications, TV programs, consultations and various forms of exhibitions, we will carry out publicity activities to introduce the contents of International Consumer Rights Day and strive to raise the awareness of ordinary consumers.

After China Consumers Association joined the International Consumers' Federation in September 1987, it also organizes national consumers to hold large-scale international consumer rights day publicity and consultation services in various forms every March 15.

3 15 handwritten newspaper pictures

Consumer rights protection model

After consumers' rights and interests are infringed, they can defend their rights through the following channels:

1, self-negotiation is the first choice.

If there is a problem, you can negotiate with the merchant first, negotiate by yourself, and pay attention to collecting relevant evidence. If it can be settled through consultation, it will save time and effort. If the differences are small and the requirements are reasonable, they can usually be resolved by themselves. However, if the other party's attitude has been good, but it is delayed, it is recommended not to wait all the time and take other measures in time.

2, to the industry and commerce, health, taxation, housing management and other administrative departments to declare the requirements.

Once there is an act that infringes on consumers' rights and interests, consumers can complain to the administrative authorities of the merchants according to different illegal acts, for example, they can all complain to the industrial and commercial bureau. If the business also involves other qualification management, such as food hygiene, you can report to the health department, involving real estate issues, or you can complain to the competent units such as the Housing Construction Committee.

These complaints, first, can let the relevant administrative departments punish bad businesses and purify the market. The second issue is consumer rights protection, which can usually be handled together.

3. Seek the help of consumer associations to mediate.

If consumers' rights and interests are infringed, they can report to the local consumers' association for help. Consumers' associations can also intervene in mediation and report to relevant authorities. However, it should be noted that the Consumers Association has no law enforcement power, and mediation should also be based on voluntariness. If there are big differences, mediation may still fail.

4. Bring a lawsuit to the court.

If it cannot be solved through the above procedures, the consumer may bring a lawsuit to the court with jurisdiction according to law, and the court may make a judgment according to law. If one party fails to perform the judgment automatically, the other party may apply to the court for compulsory execution.

However, when suing the court, we should pay attention to collecting evidence in advance, such as evidence of transaction facts, evidence of consumer payment, evidence of consumer loss, evidence of loss related to the quality of goods or services, etc. If you don't pay attention to collecting evidence, it may lead to the possibility that your claim will not be fully supported.

;