Risk of sudden withdrawal difficulties in banks

Since late April, the epidemic situation in Beijing has suddenly become tense, and it is still in a critical period of prevention and control. Due to the need of epidemic prevention and control, most bank outlets in Chaoyang District of Beijing have been closed since mid-May. Unfortunately, however, 15 of each month is the time for retirees to pay pensions. The closure of bank outlets has made it impossible for many elderly people to get cash, which has brought a lot of trouble to the elderly who still rely on cash in their daily lives. So, how to solve the problem of the elderly?

Old people can't withdraw cash when the bank is closed.

Miss Gao lives near Wangjing West Park in Chaoyang District, Beijing, and is a retired old man. He uses cash for daily consumption and shopping. A few days ago, Mr. Gao told Ask Beijing that he wanted to go to a bank outlet to get cash, but he encountered a problem.

Miss Gao: We are old people. Many people usually pay in cash. Recently, Chaoyang District strictly implemented the epidemic prevention policy, and the bank closed, so we couldn't get any money. Basically, all the previous cash was spent. Can you (can't) find ways to help us?

China Bank in Chaoyang District has closed/Photo by Yun Qing

Passbooks cannot be used at ATMs.

Teacher Gao said that he found in several banks in Wangjing that some banks' ATMs were open, but he used a passbook and could not use it on the ATM.

Miss Gao: Many of our salaries are paid by passbook, not by card, so we can't use them in self-service machines, let alone withdraw cash.

Some banks in Dongcheng District are also closed.

Teacher Gao said that he also tried to contact several banks in Dongcheng District, but many banks said that at present, the staff are working at home and the banks are temporarily closed.

Miss Gao: I contacted several banks in Dongcheng District, such as Bank of Beijing, Industrial and Commercial Bank of China and Agricultural Bank, but they all told me, sorry, we can't do this at home now.

Some outlets of the Agricultural Bank of Dongcheng District are also closed/photo by Yun Qing

Can't control the child

Miss Gao: What I am worried about now is, what should I do if the money is running out? I want to see the children off, but the children's side is also closed.

All other branches of Chaoyang District Bank are closed, so you need to check.

Bank of Beijing: You can call 95526, and we will check which outlets are open for you.

China Merchants Bank: We can help him find the outlet where he works.

Xiaowen arranged a bank customer service phone for everyone.

Bank: Other outlets may also be closed.

At the same time, the bank also said that some business outlets may be closed after the epidemic changes, and the elderly can call the bank again to confirm before traveling.

ICBC: What other outlets are there? I suggest you call in advance to confirm with you.

China Merchants Bank: You ask him to contact us himself, and then we help him contact that branch to confirm the business that day, and then let the customer make a trip in vain.

A postal savings bank in Chaoyang District has closed/photo by Yun Qing

China Construction Bank: Relevant questions will be recorded and fed back.

CCB: I can help you feed back this problem, but I can't guarantee the processing time, because I also feed back this problem to Beijing for local processing.

A construction bank in Chaoyang District has closed down/photo by Yun Qing

On June 5438+05, it was difficult for the elderly who paid pensions to withdraw money.

In the era of smart phones, we seem to have become accustomed to the cashless life of scanning code payment and online processing, but many elderly people still maintain the habit of relying on cash payment for consumption and shopping. Every month 15 is the day when retirees pay pensions. However, most bank outlets in Chaoyang District were closed on June 5438+04, which made it difficult for many elderly people to withdraw money on June 5438+05.

The old-age pension will be paid on June 5438, 2005. My neighbors (banks) are all closed. Where can I get money? what can I do?

Old man: I want to take cash to prescribe medicine. Now I only have enough money to live on, but I have no money to buy medicine.

All the closed shops are plastered with propaganda/photos of Yunqing.

Banking Insurance Regulatory Bureau: Help contact the bank for feedback.

Banking Insurance Supervision Branch: What we can do here is to help you contact Bank Beijing Branch and see if their banking level can help you find a way. We are also in contact with Chaoyang District, but we may not be able to give a solution so soon.

Some ATMs can't be used/Yunqing photo

Bank of Beijing: We attach great importance to positive solutions.

Bank of Beijing: After your feedback on this issue, we also attach great importance to it. Banks see if they can coordinate their business at outlets or designate a certain area to withdraw money for the elderly.

Xiao Wenshuo

Under the prevention and control of epidemic diseases

More help and support.

Related Questions and Answers: 202 1 When does the bank start work? 202 1 the bank is closed from the first day of the first month (February 12) to the third day (February 14). Most banks have a half-day holiday on New Year's Eve, and some banks have a whole day holiday on New Year's Eve. On the third or fourth day, the bank began to rotate, and on the seventh day, the bank went to work normally. Announcements will be posted at the door of each bank, which will indicate the business day. On the third day, they will be on duty in turn, which is also for the convenience of the public to handle business.