What is the SMS platform solution for the hotel and catering industry?

1. Industry objects

Restaurants, restaurants, hotels, fast food restaurants, snack bars, milk tea shops, coffee shops, KTV, bars, cinemas, gyms, etc.

2. Industry Analysis

1. Offline service industry focuses on customer flow.

2. Most of them are repetitive consumption, pay more attention to customer return rate, and have the need to maintain and operate customers.

3. Pay more and more attention to CRM customer management.

4. There are restrictions on the conditions and equipment for online operations.

3. Application functions

Notification SMS, marketing SMS, blessing SMS, member updates, etc.

IV. Solutions

1. Publicity and promotion: store activities, new products, discounts

2. Member services: points changes, recharge reminders, Member discounts

3. Member care: birthday wishes, holiday greetings, diet and health information

4. Service feedback: queuing for numbers, follow-up services, feedback

5. Internal management: company notices, salary slips, employee management, meeting notices

5. SMS templates

1. Publicity and promotion-store activities

kk The bar weekend is coming, welcome to our tipsy night event, wine is on sale, and members will get 500 for every 3,000 they spend! Unsubscribe back to N

2. Publicity and promotion-new products

Good morning at Warmth Restaurant! Our store has recently launched a series of Northeastern specialties, which are plentiful and delicious. If you visit this week, you will get a 20% discount! Unsubscribe back to N

3. Membership Service - Points Change

Dear Happy Member, your points have increased by 295 points, with a total score of 1293 points. Welcome to use your points to redeem discounts or exquisite gifts. Unsubscribe and return to N Hearty Hot Pot

4. Member Care - Food and Health Information

Dear customers, autumn meals should focus on nourishing yin and moisturizing the lungs, such as lily lotus seed porridge and white fungus rock sugar. For glutinous rice porridge, you should also eat more sour fruits and vegetables and less spicy food. I wish you good health and delicious food! Qiyue Hotel

5. Service feedback - Queue to take your number

Dear customers of Badong Beach, your queue number is 129. There are three tables in front of you. Please wait for a moment and your meal will be served immediately. ~