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How to write short messages to collect property fees?
About the collection of property fees.
Paying property fees on time is the obligation of every owner, and it is also the basic guarantee for property companies to maintain their daily operations.
The skills of dunning are as follows:
Toll collectors must be confident that they can recover the money, so that their morale can prevail;
Do a good job in propaganda and guidance. When encountering problems, we must actively guide them to pay the fees through a positive attitude;
Establish friendly relations with the owners at ordinary times, and help the owners solve their usual problems as quickly and efficiently as possible within their own responsibilities;
Strengthen the training of toll collectors, meet with members every day to summarize, and take out the problems encountered that day to discuss and formulate corresponding measures;
Ways of urging fees under several special circumstances
Speculators (vacant houses without decoration and occupancy)
In view of the characteristics of this type of unit owners, they mostly speculate and increase the value of the property, while the owners pay less attention to the property. It is planned to call once a month to urge the owner to go through the bank collection procedures. If the property fee reaches a certain limit, lawyers' letters will be distributed uniformly and payment will be made through legal channels. The charging standard is 3000 yuan per household.
General arrears stock
One kind is the occupancy unit, and this kind of owner has finished the decoration and moved in. According to the characteristics of this type of owners, it is planned to carry out intensive telephone return visits and night door-to-door return visits. During the night-time door-to-door collection, the property finance needs to cooperate with the night-time door-to-door charge. The first category is shops and villas. Due to the high management cost, this type of owner plans to focus on the follow-up treatment and arrange personnel to work on the door for a long time. If they still fail to deliver the goods after a period of time, they plan to take legal measures to collect the payment. The preliminary plan is based on 5000 yuan.
For some "special households" with practical difficulties
If you really know that this household has real life difficulties, you can consider giving appropriate discounts or paying by installments.
The above is how to collect property fees smoothly! Introduction of property knowledge! In life, some owners failed to pay property fees on time, which led to the inability of property personnel to carry out their work. Hehe Community plans to use big data and high-tech means to empower property companies, and is committed to building a harmonious community, breaking the bottleneck encountered in the development of the property industry, effectively improving the satisfaction of owners and promoting the healthy and rapid development of the property industry.
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