Summary of grid management work

3 Summary of Grid Management Work

The construction of a grid management system can promote the integration and linkage of departments, and form an effective connection and interaction between community management, community services and community autonomy. To support the governance structure, achieve the effective implementation of government responsibilities, especially market supervision, social management and public service responsibilities at the grassroots level. The following is a summary of the grid management work I compiled. Everyone is welcome to refer to it!

Summary of grid management work 1

The western suburbs community of Liushuwan Street, Qinghe District actively responds to the new requirements of the district committee and district government for grid management and is carrying out social grid management. In the management innovation work, we expand our work ideas and, on the basis of strengthening the construction of community hardware, establish a community grid system covering all residents in the community and issue "convenient service cards" to extend community services directly to units and families, achieving A management model that connects the masses without blind spots and integrates grid management into grid services.

The western suburbs community belongs to the "urban-suburban junction". In order to achieve "full coverage of investigation, seamless management, and comprehensive services, problems must be discovered in time, conflicts and disputes must be resolved in a timely manner, and necessary services must be provided in a timely manner." According to the grid management requirements, a grid leading group was established, with the community secretary as the leader of the leading group, and the jurisdiction was divided into 4 grids. Members of the two committees served as grid leaders, and each grid was equipped with 4 to 5 people. The staff has built a grid system with the community party committee as the leader, the neighborhood committee as the foundation, the comprehensive management office as the backbone, and the party member commando team, social volunteer team and other parties participating, to achieve "the community has a network, and the network has a network" Grid management based on integrity and everyone fulfilling their responsibilities.

In order to achieve "full coverage of investigation, seamless management, and comprehensive services", Xijiao Community has established and improved the weekly meeting system of the community grid team leader, the regular meeting system of grid work, and the zero reporting system , grid management responsibility back investigation system, household visit system, etc. These systems effectively ensure that the community grid management work is carried out in an orderly manner. The community's assessment of staff is carried out with weekly inspection and supervision, and monthly assessment and evaluation. The assessment results are included in the community performance evaluation, which provides strong support to ensure the smooth development of grid management and fully mobilizes the enthusiasm of community staff. , initiative and creativity.

After the community grid management work was carried out, community work has changed from the previous dedicated person, one post and one responsibility to one specialist with multiple abilities and one post with multiple responsibilities. The grid responsible person takes over all tasks in the area of ??responsibility. In order to allow the community to "talk to me if they have anything to say, come to me to do something, and come to me for help if they have any problems", the contact information of the grid leader and information officer was made into a display board , installed in a conspicuous position on the grid, and also issued "convenient service cards" to residents in the jurisdiction. Xijiao Community’s “Convenience Service Card” covers the community civil affairs Disabled Persons’ Federation, Family Planning Women’s Federation, labor and medical insurance, retirement management, urban management and health, gas warranty, fire alarm and other contact numbers.

Mrs. Tang is an elderly person living on minimum living allowance in a community in the western suburbs. She was hospitalized due to illness recently and spent a lot of medical expenses. After learning about the situation during the grid survey, the Xijiao community issued Mrs. Tang a "convenience service card" and reported the situation to the community. The community promptly included her as a target for assistance to groups with special difficulties and She applied for a critical illness medical assistance fund. "Although the critical illness assistance fund cannot solve all your difficulties, we will continue to help you."

Xijiao Community Innovated Grid Management in March During the work, 2,000 "Convenient Service Cards" were issued. By issuing "convenient service cards" during the investigation, we collected various information from the grid, investigated and resolved a total of 6 conflicts and disputes, solved 10 people's livelihood problems, and investigated 8 hidden security risks, realizing the "small one-card service to provide services at all times". The refined grid service at home can better integrate community management into community services and meet the grid management requirements of "small things do not go out of the grid, and big things do not go out of the community". Summary of Grid Management Work 2

Since the launch of the coordinated promotion of grid service management, our town has effectively integrated various resources, built a grid service platform, and scientifically divided the jurisdiction into 94 areas Grid, the town mayor serves as the commander of the Wuxi Town Grid Sub-Command Center, and each community village grid has a grid chief. According to the "seven good and three high" requirements of the superior grid management, the work is carried out based on the actual situation of the town. .

The implementation of grid management work in our town in the first half of 20xx is now reported as follows:

1. Implementation of grid infrastructure

In accordance with the grid "seven good and three high" According to the work requirements, our township sub-command center is clarified as a grid demonstration point. In accordance with grid standards, supporting facilities should be improved, grid staff should be assigned, and a standardized grid should be built. Specifically, the following content has been completed:

1. Do a solid job in grid-based daily work and strengthen service awareness. Grid service personnel must enter the grid from time to time, fulfill their work responsibilities, and do a good job in public sentiment logs, Collect public sentiments and public opinions and fulfill the responsibilities of the "ten members" of the grid.

2. Improve supporting facilities, strengthen the publicity of grid work, and post more than 5 promotional slogans on each grid. The town branch command center has set up 5 fixed grid work bulletin boards to publicize grid work. According to the grid division, the gridded standard map is remade.

3. Improve the physical and technical defense facilities and invest enough funds to ensure that each grid has complete physical and technical defense facilities.

4. The town command center is used rationally and efficiently, and a cultural reading corridor is set up, which is open at all times to improve the learning atmosphere and build a civilized countryside.

5. Establish a full-time specialist to be responsible for terminal use and use the WeChat platform to report service information.

6. Road signs have been set up at road intersections to ensure safe travel.

7. Complete the binding of house numbers and equip them with 3 cameras.

8. In line with the construction of beautiful countryside, the urban grid has strengthened the construction of cultural recreation facilities, built leisure activity venues for villagers, equipped with leisure equipment, such as basketball stands, table tennis tables, fitness facilities, square dance equipment, etc., to enrich Villagers’ spare time life improves the villagers’ quality of life.

2. Lay a solid foundation and provide a solid guarantee for the smooth implementation of grid management.

1. Strengthen organizational leadership. The town party committee and government attach great importance to the "grid management" work and regard this work as a "top-level" project. A three-level management network system with towns, communities, villages, and grids as units has been constructed, forming a work pattern of one level of implementation and layer by level implementation. A "grid management group" work leading group was established with the town party committee secretary as the leader and other relevant leading comrades and department heads as members. It has an office responsible for daily work. Each village community establishes a grid management service station. In principle, the branch secretary serves as the station manager, and each station has a grid administrator.

2. Establish rules and regulations. With grid work responsibilities as the core, we have gradually established and improved the work responsibilities of town, district, village, and basic grid chiefs, grid administrators, and coordinators, etc., with complete rules and regulations to ensure grid management. Implemented smoothly and provided strong support. The town specially printed 120 public sentiment diaries and printed more than 30,000 information collection forms, with the information collection rate reaching over 95%. Work certificates were uniformly produced, contact cards were printed, and a performance appraisal system for grid workers was formulated.

3. Find out the family background. In accordance with the unified requirements of the state and county, on July 10, our town held a meeting to comprehensively promote grid management. This year, we plan to complete the grid construction tasks of three villages including Wulizhou, Hongtuxi, and Daxi Village; according to the residents’ opinions, Demands and management characteristics, bold changes in working methods, active innovation of work carriers, extensive mobilization of social forces to participate in grid management work, and achieved remarkable results. On July 20, our town held another community grid management WeChat platform promotion and training meeting for family planning, civil affairs, judicial, school and other member units, 18 village party general secretaries, village secretaries, directors, accountants and instructors. We conducted business training, made deployment and arrangements for information collection, printed and distributed relevant promotional materials, and collected and reported basic information on 18 villages. The main leaders of the party and government have supervised and inspected the community (village) grid work from time to time.

4. Form a team. Innovative grid management, smooth channels for social conditions and public opinion, comprehensive coordinators are the key factors, and a team of high-quality coordinators capable of daily coordination work has been established through mass recommendations, community inspections, pre-job training, etc.

3. Pay attention to actual results and use "small grid" to serve "big people's livelihood"

1. The operation mode of grid management. Form an overall network for the whole town. There are grids in the network, posts are assigned according to grids, people are on the grid, and things are in the network. We strive to achieve: centralized management, combination of sections, extended services, one post with multiple responsibilities, and one member with multiple abilities. .

Eventually, a three-level linkage management mechanism was formed consisting of community (village), grid area leaders, and comprehensive service administrators. The third level is the social management service center, the general party branch service management grid (segmented management), and the village basic grid (resident autonomous group, specific to each household).

2. Implement the three-certain-one-guarantee responsibility system. Appointing people means determining the comprehensive service administrators (village workers and resident coordinators), defining responsibilities means clarifying and detailed responsibilities of grid staff, and appointing posts means clarifying the people's mediators and legal propagandists where the comprehensive service coordinators will be located. , petition agent and other positions and clearly define their responsibilities. One package is a package, and the comprehensive service coordinator is responsible for all public affairs affairs in his or her area of ??responsibility. If they can handle it, they will handle it. If they cannot handle it, they will report it to each level.

3. Innovate mediation mechanisms to resolve conflicts and disputes in a timely manner.

(1) Up and down adjustment: In the construction of the people's mediation grid, a three-level linkage of "center, slice, and station" is formed, which is conducive to early detection and resolution of conflicts and disputes, and resolves conflicts in the courtyard;

(2) It is a "diversion" mediation, where the coordinator goes to the household to mediate → community (village) mediation → town mediation center;

(3) Joint mediation, legal workers, The police designated designated personnel and actively participated in mediation, forming a new pattern of multi-party support and joint mediation to resolve conflicts in communities (villages).

IV. Next work plan

(1) Strengthen training. During the on-the-job training, grid work-related personnel may only have an abstract concept of "grid" management. After a period of actual operation, they have a certain understanding of grid management. Based on the problems that arise, we will carry out the project again. Training sessions will strengthen training business capabilities and encourage staff to discuss and exchange work experience with each other.

(2) Strengthen the implementation of responsibilities. Urge all functional departments to effectively strengthen the leadership of comprehensive "grid-based" management work, implement responsibilities at all levels, emphasize the importance of this work, clarify daily work content, and implement assessment details.

(3) Do a good job in publicity. Increase publicity efforts to make the public aware of the responsibilities and functions of the grid, and create an atmosphere in which all people participate in "safety creation."

Although some achievements have been made through the grid service model, the "grid management" mechanism is a long-term project that needs to be continuously strengthened and deepened in the work. Through grid management The implementation of the mechanism has given full play to the organizational and coordination role in various tasks and improved cohesion. In the future work, we will continue to improve and enhance the functions of the grid under the correct leadership of the County Party Committee Political and Legal Committee and the County Grid Office to better serve the people. Summary of grid management work 3

Community grid management is an innovative social management project. In order to do a good job in grid management, make it practical, precise and detailed, the papermaking community can provide sound services through Network, strengthen service functions, improve community management, improve work efficiency, and achieve full coverage, all-weather, and zero-distance community service management.

1. Main work measures

First, the implementation of grid management area. In accordance with the requirements of "equivalent tasks, easy management, and clear definition", taking into account the recognition of residents and the status of community workers, the community has set up 14 grids to form the residents' committee director-community staff-the building length is a line, A community grid management model that combines sections with the active participation of community residents and the community party branch as the core.

The second is to realize the standardization of basic files. The paper-making community made a self-made basic information table for residents, which covers 28 items including family planning, medical insurance, social security, etc. to ensure the completeness of the information collection for each household and input it into the computer at the same time. The grid administrator also made a self-made cover for each building's archives, and marked the building director, unit director, floating households, party member households, etc. with different colors so that key households can be seen at a glance and facilitate targeted management and service work.

The third is to implement the standardization of management content.

Community grid management mainly includes "three activities", "four cleans" and "five must-reports". The "three activities" means that community staff have an accurate grasp of the work objects and work resources of the responsibility grid, which becomes the basis of this grid. "Live household registration, live files, live maps"; "Four Cleans" means that each member of the community neighborhood committee must have a clear understanding of the situation in the area he is responsible for, so that the family situation, personnel categories, regional facilities, and hidden dangers and conflicts must be clear Clear; the "five must reports" are mainly for the responsibilities of the building manager, which means that they must report any safety hazards and unstable factors, report any new pregnant women, report the inflow of outsiders, and report the rental of residents' houses. Damage to newspaper and public facilities must be reported.

The fourth is to promote the responsibility of management personnel. In grid management, every community worker regards inspections as their daily work and insists on inspections every day, so that people can go to the grid to observe people's sentiments, interview people's opinions, resolve people's concerns, and promote harmony in the grid, becoming a discovery and acceptance process. , the first person to handle, coordinate and report. Any problems in the grid work will be handled by the person in charge immediately. Problems that can be solved on-site will be solved on-site. Problems that cannot be solved will be met with other grid leaders in the community and resolved through consultation.

The fifth is to effectively change the work style. After the implementation of grid management, each community worker has his own "responsibility field", prompting them to often go deep into the masses, understand and listen to residents' opinions and suggestions, and shift the focus of community work downwards. The source of household information More, the situation is more comprehensive, and more importantly, the phenomenon of institutionalized work has been eliminated, the reach of the work has been extended to the grid, and to each household, to understand the needs of residents in a timely manner, solve some contradictions and problems in a timely manner, and effectively avoid It has eliminated work "blind spots" and "vacuum" and achieved full coverage of community management services.

2. Problems and shortcomings

First, residents’ awareness of participation needs to be improved. Due to the different quality levels of residents in urban communities, many of whom pay more attention to privacy, residents often "avoid" grid service personnel during home visits and information collection, and are often unable to collect first-hand information.

Second, the quality of team service needs to be improved. Each small grid carries all the work of the community, including family planning, social security, medical insurance, comprehensive treatment and many other contents. This requires community staff to have multi-faceted and multi-level knowledge and be proficient in various policies and regulations. , at present, it still needs to be further strengthened.

Third, the enthusiasm of the building manager needs to be mobilized. As important members of the grid, building leaders play a decisive role in the community management process. Although they are caring people who are enthusiastic about community welfare, their initiative needs to be improved, and their role needs to be fully utilized and mobilized. Certain financial and material support.

3. Next steps

First, we need to further understand the family background and establish a database. Grid management is actually delicacy management, which aims to achieve the management purpose of keeping small things out of the courtyard and big things out of the community. Unclear population information is a bottleneck that restricts delicacy management. People in the community grid should carry out more in-depth population information research in the jurisdiction, and finally realize the storage of detailed information on basic groups, special groups, and floating groups, so as to provide detailed basic information for grid management to survive. conditions.

The second is to increase publicity efforts and create a strong atmosphere of public opinion. In order to improve the public awareness and participation rate, it is necessary to increase publicity efforts, post promotional materials on publicity boards, public event venues, and various buildings, hang grid diagrams, and publish the photos, names, and contact numbers of the grid responsible persons. , work content and service management responsibilities and other basic information, and issue grid responsible person service contact cards to each household to create a strong public opinion atmosphere.

The third is to strengthen learning and training. It is necessary to insist on regular learning and training at different levels and categories, continuously improve the quality and ability of grid responsible persons, and carry out planned special training on policies and regulations, business knowledge, professional ethics, etc. Grid responsible persons should consciously strengthen the study of relevant policies, knowledge and skills, strive to improve their own quality, and better complete community grid management tasks. ;