Sample report on the development of bank innovation and excellence activities

Report on the Bank’s Activities to Be the First and Strive for Excellence

XX Branch’s Leading Group for Activities to Be the First and Strive for Excellence:

The Party Branch of XX Branch has launched the Activities to Be the First and Strive for Excellence. Since the excellent activities, we have adhered to the important thought of "Three Represents" as a guide, conscientiously implemented the Scientific Outlook on Development, and always adhered to the activity requirements of "promoting effective development, building a harmonious bank, serving agriculture and rural areas, and strengthening grassroots organizations", and focused on improving the quality of party members , enhance the cohesion and combat effectiveness of the party organization, with the purpose of completing various tasks with high quality and efficiency, actively seek development based on the actual economic development conditions of the bank and the county, and continuously strengthen the construction of the party branch, in order to better exert the role of the party branch The battle fortress function laid a solid foundation.

As of X month XX, XXXX, XX branch *** has X employees, X formal party members, and Since the launch of the activity, the Party branch of XX branch, under the leadership of the party committee of the superior branch, has closely focused on the requirements of "five good and five leaders", implemented the core concept of XXX, and carried out solid activities to strive for excellence.

1. Integrate pioneering and striving for excellence activities with central work, and work hard

The party branch of the branch makes plans around the business center, looks for breakthroughs around county characteristics, and assigns completed tasks to the branch The various operating objectives of the branch shall be used as the direction of efforts to deepen grassroots party building work, link the effect of party building work with operating performance, and carry out all work of the branch in an orderly manner.

Since the launch of the activity, the party branch of the branch has led the employees of the whole bank to change the previous ideological concepts of waiting, relying and demanding, and enhance the sense of pressure, crisis, urgency and responsibility

, focus on party building around business, do a good job in party building to promote business, and while achieving a significant improvement in its own efficiency, it actively supports the development of agricultural small businesses and has successively provided credit support to XX agricultural small businesses. In order to effectively fulfill the Agricultural Development Bank's responsibility to support local economic development and continuously expand the field of credit support for agriculture, under the "two-wheel drive" business development strategy, the party branch secretary of the branch personally took charge, organized personnel, and coordinated with multiple parties, and successfully marketed it in XX For XX project and XX project, *** was approved for a loan of XX million yuan, and a loan of XX million yuan has been issued so far, further accelerating the pace of new rural construction in the county and laying a solid foundation for the rapid and steady development of the branch's business during the "Twelfth Five-Year Plan" period. It has truly realized a win-win situation in which farmers gain income, enterprises gain benefits, banks develop, and counties gain promotion. As of the end of Ten thousand yuan.

2. Actively carry out the "Three brights, three comparisons and three reviews" activity

(1) Actively carry out the "dazzling identity, brightening commitments and brightening standards" activities to effectively play the role of grassroots party organizations in fighting The fortress and the vanguard and exemplary role of Communist Party members in serving the people. First, the party members of the sales department wear the party emblem when taking up their posts, guiding the party members to "show their identity and raise their image", enhance the awareness of party members to take the lead in service, strengthen self-discipline, and stimulate the consciousness and initiative of striving for excellence. The second is that party members make commitments to actively participate in the activities of striving for excellence, achieve good results based on their own duties, and make commitments based on their own abilities and expertise. The third is to make commitments around serving local economic construction, improving service levels, and improving customer satisfaction, and publish supervision telephone numbers to accept customer supervision. The fourth is to conscientiously implement the "Four Disclosures" and "Seven Prohibitions" of the China Banking Regulatory Commission, and adopt various forms to publish the branch's service content, complaint methods, price standards and other contents in the main business places.

(2) Carry out in-depth activities of “Comparing Skills, Comparing Performance, Comparing Style”, focusing on the standards that satisfy the masses, and promoting the overall improvement of service capabilities and service levels. The first is to effectively strengthen professional ethics education, carry out in-depth learning and training of basic theories, work skills and business knowledge, firmly establish a civilized, enthusiastic, standardized and efficient service awareness, and strive to improve service capabilities.

The second is to improve the service mechanism and proactively solve outstanding problems reported by customers. The third is to use standardized operations as a carrier to actively participate in the selection and recommendation of the "top four" party organization customer service pioneer teams, and play an advanced and leading role.

(3) Carry out "self-evaluation, mass evaluation, and leadership evaluation" activities in a solid manner, promptly discover and rectify problems in the activities, and promote services to a new level. The first is to seriously accept customer evaluations, and promptly solve the problems reported by customers after research and discussion. The second is to carry out self-evaluation and mutual evaluation activities for party members based on their own characteristics and job realities, using "three meetings and one lesson" as the main carrier, combined with job responsibilities, commitments, performance, etc., to identify good experiences and practices, and to identify existing problems and insufficient. The third is to establish a mass petition system and a customer satisfaction evaluation system. Every year, opinion solicitation forms are issued to the masses and customers, and party branches and party members and leading cadres are democratically evaluated.

3. Earnestly implement the requirements of “Five Goods and Five Leaders”

(1) Solidly promote team building. In order to give full play to the overall synergy of the Party branch of the branch

and give full play to its administrative ability, creativity, cohesion and combat effectiveness, the Party branch of the branch uses the important thinking of "Three Represents" and scientific development Views arm the mind and guide work. First, we adhere to collective leadership and division of labor, establish and improve branch meeting systems, executive meeting systems, and rules of procedure for major matters, and improve decision-making procedures. Insist on communication and negotiation when encountering problems, and do not act arbitrarily as the "top leader" in work. The principal and deputy positions actively cooperate and collaborate with each other. The second is to persist in carrying out heart-to-heart talks and soliciting employees’ opinions. From various large-scale activities carried out by the whole bank to soliciting opinions on general work, the branch party branch never forgets to carry out heart-to-heart discussions and fully solicit opinions and suggestions from employees. The party branch secretary took the lead in heart-to-heart talks, and heart-to-heart talks were held between team members, team members and party members and cadres, team members and ordinary cadres, ordinary party members, ordinary party members and non-party members, and comrades with more work contacts. , the whole bank has formed a good momentum of heart-to-heart talks between party members and party members, party members and the masses. The third is to insist on conscientiously carrying out democratic life meetings and workers' meetings. At the democratic life meeting, party members carry out profound criticism and self-criticism. They are not only exposed to practical problems, but also able to summarize experiences and lessons from the perspective of party spirit and party style. Starting from the good wishes of helping comrades, they put forward critical opinions to all party members of the branch one by one. Fully solicit the opinions of employees at the workers' conference and conscientiously solve the problems raised by the proposal, so that the good style of unity and friendship, mutual help and learning between leaders, among the masses, and between leaders and the masses can be carried forward. The work order is in order, and professional responsibility, professional ethics, professional skills, and professional discipline are further established and strengthened.

(2) Effectively strengthen the education and management of party members. The Party branch of the branch has always adhered to the goals and tasks of party members and cadres to be "politically firm, theoretically clear, and ideologically advanced", and focused on learning and education. First, the branch formulates a study plan and activity plan for party members at the beginning of each year. Adhere to the theoretical study of party members and organize and carry out various learning activities according to the study plan, establish and improve the ideals and beliefs of party members, and achieve plans at the beginning of the year, study every month, and thematic education arrangements. The second is to timely convey the spirit of important meetings and documents from superiors, so that party members and the public can keep abreast of national political, economic and other policies and the Agricultural Development Bank's development plan, keep up with the situation in political life, and never fall behind. The third is to carry out the theme education seriously. In the theme education activities, a mechanism for systematic learning in stages and batches has been formed in various forms such as meeting for training, self-study, discussion and exchange, etc. All party members of the branch have special study notebooks. Articles with insights. The fourth is to cooperate with business work and carry out targeted learning. In carrying out activities such as "Compliance Management Year", "System Implementation Year", and "Business Learning", the branch closely focused on the theme, actively responded, carefully organized, and carried out extensive publicity and education.

(3) Carry out in-depth "serving the people first and striving for excellence" in window units.

The Party branch of the branch vigorously promoted the activities of striving for excellence in credit and counter service system window units. In view of the actual situation that there are many female employees in the accounting and cashier department, it established "Party Member Demonstration Post" and "Women Civilization Post" to promote business work. Old party members who have won the honorary titles of provincial branch-level advanced workers and outstanding Communist Party members over the years will be placed in the "Party Member Demonstration Post", and young comrades who have won the title of provincial-level youth post experts will be placed in the "Women Civilized On the "post", we use their active and excellent professional qualities and good services to take the lead in setting an example, performing actively, and comprehensively improving the quality of window services.

To carry out high-quality and civilized services, the branch pays attention to details and every link, and adopts a series of measures to provide high-quality services. The first is to strengthen system implementation. Starting from learning the system and implementing the system, clarify the code of conduct of employees, further refine the language, image, attitude, discipline, skills, efficiency, environment and other behaviors of window service, and continuously cultivate each window service staff to be careful, thoughtful, diligent and conscientious in their work style. The second is to strengthen business learning. Through continuous strengthening of learning, we will become proficient in various system applications of Agricultural Development Bank of China, thereby laying the foundation for providing customers with efficient, fast and safe services. The third is to implement promised services. We have disclosed to customers a service commitment with quality commitments, integrity commitments, and settlement commitments as the main contents, and require every employee at the window service to serve honestly, adhere to credibility, and consciously accept supervision from customers. At the same time, supervisors were hired in the enterprise and opinion books and report boxes were set up at the counter. The fourth is to implement civilized services. You are required to dress neatly when working and sign up for work. Starting from "answering a phone call, speaking politely, and receiving a customer well", to "taking the initiative to bring a glass of water to the customer", "handling customer business immediately", "responsible for follow-up", "speaking Mandarin", Details such as "smile" allow customers to feel the enthusiasm of ADBC's service at all times.

Through the activities of striving for excellence, the ideological concepts of the majority of party members and cadres have been further liberated, their styles have been further transformed, and their work abilities have been further improved, creating a strong atmosphere for entrepreneurship across the bank. The level of grassroots organization construction has been significantly improved, and the sense of responsibility and honor of party members has been significantly enhanced. It has further strengthened the party organization's sense of responsibility for party building and development, and formed a working mechanism with strong leadership and orderly operation. (1) Sample essay on activity plan for community party members to strive for excellence (three articles) (2) Sample essay on summary of activities for individual party members to strive for excellence (three articles) (3) Sample essay on summary of activities carried out by hospitals to strive for excellence (three articles) ) (4). Sample essay on the activity plan of the company’s youth league committee to strive for excellence (three articles) (5) Sample essay on summary of activities of grassroots party branches to strive for excellence (three articles) (6) Sample essay on the status of the activity of pioneering and striving for excellence in the community 2200 words (7), Public commitment letter for rural party members and cadres to strive for excellence in 2022 (three articles) (8), Sample letter of commitment for hospitals to strive for excellence in 2022 (three articles) (9), Create sentences for excellence , use "Create the first and strive for excellence" in a sentence (10), "Create the first and strive for excellence" promotional slogan