The role of the Party and Mass Service Center

The "Opinions on Strengthening and Improving Grassroots Party Building Work in Urban Areas" issued by the General Office of the Central Committee of the Communist Party of China clearly stated that it is necessary to integrate party building, government affairs and social services by taking into account factors such as location characteristics, population characteristics, and service radius of each region. and other various resources, to coordinate the construction of a party-mass service center with reasonable layout, complete functions, and interconnection. This requires all localities to build the terminal station for serving the masses at the grassroots level - the party-mass service center - in accordance with the method of "party committee leadership, regional coordination, multi-party participation, and first-level construction" to better give full play to the politics of grassroots party organizations. The functions of leading, strengthening governance, gathering strength, and serving the people. The Party and Mass Service Center is a place for party members, grassroots cadres, party activists and surrounding people to provide consultation on party affairs policies, handle intra-party business, disseminate theoretical knowledge of party building, and provide political life for party members. Its main tasks are to carry out party representatives' contact with the masses, help party members who have difficulties in life, provide and organize volunteer services for party members, guide the party building work of the "two new" organizations and the construction of party member service network grids in the region, and provide direct services to facilitate people's government affairs. , accepting applications to reflect social conditions and public opinion, and promoting urban and rural regional party building work, etc. Its scope of work may include providing party-building guidance, party-mass services, education management, entrepreneurship services, talent liaison, voluntary assistance, cadre transfer linkage, and party-government contact services at the grassroots level such as culture, convenience, medical care, pension, education, and assistance to the elderly. content. The city and county levels can provide more services in terms of project functionality. The town (street) village (community) level should focus more on providing party member services, civil affairs, social security, medical care, etc. on the basis of publicity, education, and display. Legal consultation, red agency and other services closely related to people’s lives. The general idea is to integrate all the resources at the grassroots level in an intensive manner, remove the set-up of stations for each department and industry, remove all kinds of messy plaques hanging at the entrances of villages and communities, and strive to get rid of formalism and be oriented towards Mass integration creates a service site that is closest to party members and the masses, making the party-mass service center a place where the masses want to come, love to come, look forward to coming, and come again. Various regions have achieved great results in the practice of building party-mass service centers. Party committees at all levels have clarified the structure of the Party-Mass Service Center, strengthened leadership on resource integration, paid more attention to the top-level design of center service projects to facilitate the people and benefit the people, set higher political requirements for the configuration of the center secretary (director), and at the same time used new design concepts To express and display the work theme of the Party and Mass Service Center, and in accordance with the requirements of the Central Office of the Communist Party of China’s documents, build a wide-ranging, intensive and efficient Party and Mass Service Center. Its center has distinct political functions, comprehensive physical layout, clear functions and responsibilities, and standardized work processes, and achieves the "four haves" (normal activities, a work model with multi-party participation, a long-term management mechanism, and basic guarantees for work operation). In terms of specific work, party and mass service centers at all levels rely on municipal, county, town (street), community (village) party organizations and relevant departments to establish centers (stations), and municipal and county party committee departments and government affairs departments have lowered the service window Move to streets (townships), communities (villages), etc. to implement "one-stop" services, and fully delegate power, so that party members can find organizations and enjoy convenient services at their doorsteps; rely on villages, two new activity centers, buildings, parks, Business districts, markets or larger enterprises should build regional party and mass service centers (sites) with distinctive features and focused functions to provide services at their doorsteps; strengthen standardized construction, equip party members with leaders and full-time staff, and improve work guarantee and operation mechanisms; Unify the title and logo, strengthen political leadership, and build a service-oriented party organization structure to build various party and mass service centers into a strong position for party leadership in grassroots governance and a warm home to serve party members and the masses. Grassroots work plays an important role in the overall work of the party and the country. It is an important position for the work of party committees at all levels. Grassroots party organizations are the basis of all the party’s work and combat effectiveness at the grassroots level. From this perspective, the Party and Mass Service Center has at least three positions: First, comprehensive It is an important carrier to improve the guarantee level of urban and rural grassroots party building positions, reflect the leadership and operation capabilities of grassroots organizations, and build an open, intensive and shared position system. Focusing on improving organizational capabilities, continuing to in-depth promote the standardization and standardization of grassroots party building positions is an important focus of the party's grassroots work.

The Party-Mass Service Center is a shared space open to Party members and the masses that the Party organization takes the lead in construction and management, with activity venues, service facilities, funding guarantees, and specialized personnel. It is a link that organically connects Party organizations in units, industries, and areas of jurisdiction. A red home with political functions, service functions, and integration functions; it integrates party building, administrative resources, and mass organizations as well as various service resources such as "two representatives and one committee member" and party member volunteers to provide comprehensive services to party members and the masses. Support platform. Its four levels (namely, municipal party and mass service centers, district and county party and mass service centers, street and town party and mass service centers, community and village and field party and mass service centers) are responsible for different service functions, and their core is to serve party members. and the general public, it is open to the whole society, and hangs unified logos and placards. The staff are uniformly dressed and wear party emblem work badges when working, which fully reflects the system functions of party leadership, strong functions, full coverage, and full services. The second is a comprehensive service venue that embodies the specific functions of party and mass services. The Party-Mass Service Center is a window position to serve the Party members and the masses. It is a Party-Mass red position for Party-building publicity, Party-Mass service, activity organization, and resource exchange. Its person in charge is a Party member, and its work includes construction, management, service, evaluation and improvement. The large section has functions such as Party and League organization affairs handling, mass affairs, office work, interviews, meetings, education and training, heart-to-heart talks, publicity and display, book reading, group activities, volunteer services, convenience services, cultural and sports activities, etc., and can be customized according to actual needs Set up government affairs direct service, talent service and other functions, simultaneously strengthen the construction of virtual positions, use "digital party building" as a technical means to implement online processing of relevant affairs, use "big data" to build alliance communication and guidance mechanisms, and configure a regional party and mass service center network Grid data is used to grasp the opening and operation of the Party-Mass Service Center in real time, combine offline educational mobilization with online communication, carry out party life, education and training, publicize the party's major policies, affirm advanced models, and carry forward revolutionary traditions through the Internet wait. Party and mass service centers at all levels implement interconnection and interaction. Party members and the public can go to any nearby party and mass service center to participate in activities and handle matters. Its function has gone beyond a simple office space, covering various aspects such as ideological education, political guidance, psychological counseling, coordination and communication, integration of resources, implementation of matters, party and mass organization building, grassroots governance, etc., to solve the problem of homogenization of services, in order to Give full play to the power of integrated resources and promote the role of great opening up and great integration, so as to achieve full coverage of the party's work, zero distance service to the masses, and flat project work, so that the people can love the party and follow the party more by enjoying services. The third is an important position for the Party’s work in urban and rural areas. To build grassroots party organizations into a strong fighting fortress that promotes the party's ideas, implements the party's decisions, leads grassroots governance, unites and mobilizes the masses, and promotes reform and development, it is necessary to uphold and strengthen the party's overall leadership over urban and rural work and consolidate the party's governance in urban and rural areas. Base. In this sense, the party-mass service center is a political center that unites and leads the masses, a cultural center that publicizes and educates the masses, and a convenience center that connects and serves the masses. How to make party members and the masses willing to come in, stay, and want to come again, the party-mass service center must carry out its work through a set of effective management and operation models: that is, using the party-mass service center as a carrier, through the establishment and improvement of residents’ autonomy mechanism, democratic consultation Mechanism, mass group driving mechanism, social participation mechanism, etc., to unite the strength of party organizations, governments and mass organizations at all levels, and jointly participate in the operation and management of the party and mass service center; set up party member services, comprehensive business, assistant agencies, Special windows for consultation and complaints, etc., allow the party building, political and legal, publicity, education, comprehensive management, civil affairs, agriculture and rural areas and other departments to extend grassroots governance to the grassroots and extend services to the windows, and improve the autonomy, rule of law, An urban and rural grassroots governance system that combines morality and governance; promotes the sharing of resources by the party and the masses, and builds the concept of "unity and friendship as a family" and "distant relatives are not as good as close neighbors." It is necessary to insist on highlighting "political guidance, serving the people, and grassroots governance", integrating resources, integrating the bridging role of the Party-Mass Service Center and the core role of grassroots party organization leadership into all aspects of grassroots economic and social development, creating a strong position for grassroots governance, and opening up connections to serve the people. The "last mile" activates the service function of grassroots party organizations, allows the masses to truly benefit, lets the masses know where the benefits come from, and comprehensively consolidates the party's ruling foundation.

We must highlight the political nature in the construction of the party-mass service center, strengthen the leadership function, use the basic principles of uniting people, gathering people, and leading as the basic principles, highlight the "red" theme, and serve to promote the modernization of grassroots governance systems and governance capabilities; we must highlight Systematically and scientifically design party and mass service projects, lead and guide the work of grassroots party and mass service centers, highlight support and guidance, radiate and drive, connect party organizations in various fields within the jurisdiction to build a regional party building service platform, highlight functional perfection and role play, and create zero distance , embedded, down-to-earth grassroots front-line party building work positions, forming a new pattern of grassroots party building work that is first-party construction, first-party governance, and shared; must highlight standardization and efficiency, in accordance with "site specifications, perfect functions, According to the standards of "sound system, orderly management, normal activities and obvious results", we will strengthen the construction of supporting facilities of the Party and Mass Service Center, constantly improve various management systems, and ensure the orderly operation of work standards; we must highlight effectiveness and effectively integrate various resources. , give full play to the convenient service function of the Party and Mass Service Center, closely follow the actual needs of grassroots party members, promote transformation, deliver benefits, and provide precise services, eliminate the unnecessary and redundant, and continuously improve the social service capabilities and performance of the Party and Mass Service Center . With the party organization as the core, through the link of the party-mass service center, the resources of the jurisdiction are integrated, the dispersed social forces are united, and the party members work together to achieve the seamless integration of multi-organizational intervention and people's needs with the party organization as the core. The grassroots work format is seamlessly connected to further unite the party's spirit, political spirit and people's spirit.