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What are the characteristics of furniture e-commerce products?
The price is cheap. One of the main reasons why many people choose to shop online is that it is cheap, and the furniture industry is no exception. The price advantage of e-commerce breaks through the high costs of traditional channels, so online shopping can save a lot of money compared to physical stores. Online choices are diversified. In physical stores, the furniture products may be just the ones you see. However, online, through various channels such as manufacturers and merchants from all over the country, consumers can choose from many product types and styles. Quality is not guaranteed: online shopping can only When you see pictures of the real thing, you cannot see the material, size, quality and other product attributes of the real thing. Therefore, many consumers are afraid that the product they buy will be different from what is described online. It is inconvenient to transport and damages the furniture. Large pieces of furniture will inevitably be bumped and bumped during transportation, and there may be a few flaws. Although the merchant promises to compensate or replace any damage, it is troublesome to transport it back and forth, so this also bothers many consumers online. There are problems with purchasing large pieces of furniture. Incomplete after-sales service: In addition to purchasing furniture, furniture also involves installation, use and maintenance, such as cement sand, paint, etc., which require relatively professional workers to provide follow-up services. In the online retail model, it is okay to have labor contracting. If not, additional workers will have to be hired to do the decoration. Consumers are definitely not willing to make the whole process so long.
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