What are the three noes principles in quality management?

What are the "three noes" principles in quality management? The "three noes" principle in quality management refers to the following three points:

Not accepting unqualified products means that employees first check whether the products passed before are qualified according to regulations before production and processing. Once problems are found, they have the right to refuse to accept them and feedback them to the previous process in time. The personnel in the previous process need to stop processing immediately, trace back the reasons and take measures to find and correct quality problems in time to avoid waste caused by continued processing of unqualified products.

Do not produce unqualified products.

Not manufacturing unqualified products refers to strictly implementing the operating specifications in the processing of this position after accepting the qualified products of the previous route to ensure the processing quality of the products. Make full preparations for inspection and confirmation before operation; Pay attention to the process conditions in the operation with wild birds, so as to avoid or find anomalies early and reduce the probability of producing unqualified products. Adequate preparation and confirmation in the process is the key to not manufacturing unqualified products. Only by not producing defective products can it be possible not to flow out and accept defective products.

Unqualified products will not flow out.

Unqualified products will not flow out, which means that employees need to complete post-processing inspection and confirm product quality during the process. Once the defective products are found, they must be stopped in time, cut off in the process, and complete the disposal of the defective products and take preventive measures in the process. This process should ensure the delivery of qualified products and will be rejected by the next process or "customer".

The implementation points of the three noes principle are as follows:

Who did it and who is responsible.

Once the product design and development are completed and the process flow is clear, the fluctuation of product quality is a problem in the manufacturing process. Everyone's quality responsibility begins with accepting the qualified products of the previous process, and standardizing the operation to ensure that the product quality of this process meets the requirements is the biggest task of employees. Once defects are found in this process or bad information is received from the follow-up process, employees must immediately stop production, investigate the reasons and take countermeasures to be responsible for product quality.

Who asked who to check.

The producer of the product is also the inspector of the product, and the inspection of the product is only a link in the production process. Qualified products can only flow into the next working procedure after inspection and confirmation of qualified production. Through self-inspection, the operator can know more clearly the state of the processed products in this process, which is conducive to the continuous improvement of the processing level and product quality of employees.

Work standardization

From the design and development of products to the setting of process parameters, it is necessary to standardize and standardize all the operation steps and details in the operation process, and make them constantly improve. Every employee must also strictly carry out standardized operation. Standardization is the best working method in this process and the only way to ensure the consistency of product quality. Otherwise, many defective products cannot be found, and the "three noes" can only create confusion, not quality.

Detailed test

All products and processes, no matter what form they take, must be inspected by operators.

Process inspection

The quality is determined by the operator. If another inspector is arranged to inspect or repair products outside the process, it will cause waste, and will not improve the sense of responsibility of operators, and will tolerate operators' indifference to the quality of their products.

Poor closure

Once defective products are found in the process, operators have the right and responsibility to stop production and take timely investigation and countermeasures.

The "three-no-pass" principle of quality inspection, that is, once nonconforming products appear, they should:

One, don't find out the reason of unqualified. Because without finding out the reasons, it is impossible to prevent and correct, and it is impossible to prevent recurrence or repetition.

B, don't find anyone responsible. This is not only for punishment, but mainly for prevention, reminding the responsible person to improve his overall quality, working methods and attitude to ensure product quality.

C, do not implement improvement measures. Whether it is to find out the causes of non-conformity or to find out the responsible person, its purpose is to implement improvement measures.

"Three Pass" is an important guiding ideology of quality inspection. Only by adhering to this guiding ideology can we really play the role of inspection and prevention.

What are the three principles of quality management? According to my online inquiry, the three principles of quality management include: not accepting unqualified products, not manufacturing unqualified products, and not leaking unqualified products.

What are the eight quality management principles in quality management? One of the principles: pay attention to customers.

Principle 2: Leadership

Principle 3: Full participation

Principle 4: Process Method

Principle 5: System management method

Principle 6: Continuous improvement

Principle 7: Fact-based decision-making method

Principle 8: mutually beneficial relationship with suppliers

What are the eight principles of quality management? Principle 1: Focus on customers.

"Organizations depend on customers, so they should understand their current and future needs, meet their requirements and try their best to exceed their expectations."

An organization provides * * * products to its customers. If the products can't be sold, customers don't need them or are dissatisfied, the organization can't produce any more, and it can't survive. The relationship between organizations and customers is like fish and water. Therefore, it is necessary to meet the needs and expectations of customers as the starting point of all work and the basis for evaluating the results of work.

Principle 2: Leadership

"Leaders establish a unified goal, direction and internal environment, and create an environment that enables employees to fully participate in achieving organizational goals."

Top management should:

Establish goals, directions and internal environment, create a good working environment for all employees to achieve organizational goals, and lead the development direction of the organization.

Establish quality policies and quality objectives, which are part of the overall policies and objectives of the organization and reflect the needs and expectations of customers and other beneficiaries.

Implement quality policies and objectives to all levels and functional departments.

Establish, implement and maintain an effective quality management system, ensure the implementation of related processes, implement quality policies and objectives, and satisfy customers and other beneficiaries.

Resource requirements should be determined and sufficient resources should be provided.

Staff should be trained to stimulate their dedication and form reliable, targeted, well-trained and stable human resources.

Preside over management review and determine the implementation of quality policy and quality objectives.

Decide the direction and measures of continuous improvement.

Principle 3: Full participation

"People at all levels are the foundation of an organization, and their full participation can give full play to their abilities and benefit the organization to the greatest extent."

People-oriented, people are the most active factor in productivity;

In the process of formulating the organization's policies and strategies, let employees fully participate in making suggestions;

Employees participate in setting goals;

Give all departments and posts responsibilities and authority;

In enterprise management, employees participate in appropriate decision-making and process improvement;

All employees actively seek opportunities for improvement;

Employees actively seek opportunities to increase knowledge and experience;

* * * Enjoy knowledge and experience in team spirit;

Advocate innovation and innovative spirit in the process of achieving the goal;

Be satisfied with your job and build a sense of pride in your organization;

Demonstrate organizational advantages to customers and beneficiaries;

Create conditions for employees' personal growth and development.

Principle 4: Process Method

"Managing related resources and activities as processes will achieve the expected results more effectively. “

When establishing a management system or formulating policies and strategies, we must identify and determine the required process, and first determine the process to achieve the expected results;

Identify and measure the input and output of the process;

Identify the interface between process and organizational function;

Clearly define the responsibilities, authorities and obligations of the management process;

Identify internal customers, external customers and suppliers of the process;

When designing the process, we should also consider the results to be achieved: process steps, activities, processes, control measures, training, devices, methods, information, materials and other resources;

When setting goals, we should realize that process capability will produce challenging goals;

Adopting the process model in all actions will lead to cost reduction, error prevention, change control, shorter cycle time and more output.

Principle 5: Management method of the system

"The effectiveness and efficiency of an organization can be improved by identifying, understanding and managing a system composed of interrelated processes according to set goals."

To successfully lead and operate an organization, systematic and transparent management is needed. This is the systematic method of management, that is, the systematic management of process network.

Principle 6: Continuous improvement

"Continuous improvement is the eternal goal of the organization. “

The international and domestic environment in which the organization is located is constantly changing. Organizations should constantly improve their own business strategies and tactics, formulate strategies and objectives to adapt to changes in the situation, improve management level and technical strength, and improve the effectiveness and efficiency of the organization to adapt to such a competitive living environment. Therefore, continuous improvement is the need of the organization's own survival and development.

Principle 7: Fact-based decision-making method

"Effective decision-making is based on logical analysis of facts and information. “

When formulating policies and strategies, top managers must make logical analysis and decisions on the basis of relevant information and materials. Establishing business goals also requires a lot of information and data.

Take measures to collect data and information related to the objectives;

Ensure that data and information are accurate, credible and easy to understand;

Adopt effective methods to analyze data and information;

Make decisions and take measures according to the logical analysis results of experience and intuition;

Improve employees' understanding of the importance of data and information, master the knowledge and skills of collection, analysis and decision-making, and improve management and decision-making ability.

Principle 8: mutually beneficial relationship with suppliers

"The mutually beneficial relationship between organizations and suppliers can improve the ability of both parties to create value."

When making business policies and strategies, top managers should regard suppliers, cooperators and partners as partners in strategic alliances, thus forming competitive advantages.

What are the eight quality management principles? Contents of eight principles of quality management:

Principle 1. Focus on customers: Organizations depend on their customers. Therefore, the organization should understand the current and future needs of customers, meet customers and strive to exceed their expectations.

Principle two. Leadership: the leader establishes the unified purpose and direction of the organization. They should create and maintain an internal environment that enables employees to fully participate in achieving organizational goals.

Principle three. Full participation: people at all levels are the foundation of the organization. Only when they fully participate can their talents benefit the organization.

Principle 4. Process method: managing related activities and resources as a process can achieve the expected results more effectively.

Principle 5. Systematic management method: identifying, understanding and managing interrelated processes as a system will help the organization achieve its goal efficiency and effectiveness.

Principle 6. Continuous improvement: the continuous improvement of the overall performance of the organization should be an eternal goal of the organization.

Principle 7. Fact-based decision-making method: Effective decision-making is based on data and information analysis.

Principle 8. Mutually beneficial supplier relationship: the organization and its suppliers are interdependent, and mutually beneficial relationship can enhance the ability of both parties to create value.

What are the main principles of quality management? The main principles are

1. Focus on customers:

Organizations depend on customers, so they should understand the current and future needs of customers, meet their requirements and strive to exceed their expectations.

2. Leadership:

Leaders should establish the purpose and direction of organizational unity, and they should create and maintain an internal environment that enables employees to fully participate in achieving organizational goals.

3. All employees can cooperate:

People at all levels are organizers, and only with their full participation can their talents bring benefits to the organization.

4. Process method:

Managing activities and related resources as processes can achieve expected results more effectively.

5. System management methods:

Identifying, understanding and managing interrelated processes as a system will help organizations improve the effectiveness and efficiency of achieving their goals.

6. Continuous improvement:

Continuous improvement of overall performance should be the eternal goal of the organization.

7. Fact-based decision-making method:

Effective decision-making is based on data and information analysis.

8. Mutually beneficial relationship with suppliers:

Organizations and suppliers are interdependent, and a mutually beneficial relationship can enhance their ability to create value.

What does PFU mean in quality management? PFU microbial community monitoring method (hereinafter referred to as PFU method) is to collect microbial communities in water by using foamed plastic blocks as artificial substrates, and measure various parameters of community structure and function to evaluate water quality. In addition, the indoor toxicity test method is used to predict the toxicity intensity of industrial wastewater and chemicals to the microbial community in the receiving water body, and the community-level benchmark for setting its safe concentration and maximum allowable concentration is put forward.

What are the principles of logistics quality management? Analysis of Eight Quality Management Principles

Principle 1: Customer-centered Experts believe that organizations depend on customers. Therefore, the organization should understand the current and future needs of customers, meet customer requirements and strive to exceed customer expectations. Customers are the foundation of every organization's existence, and customers' requirements come first. The organization should investigate and study customers' needs and expectations, turn them into quality requirements, and take effective measures to make them come true. This guiding ideology should not only be clear to leaders, but also be implemented among all employees.

Principle 2: Leadership experts believe that leaders must unify the purpose, direction and internal environment of the organization and create an environment that enables employees to fully participate in achieving organizational goals. The role of leadership, that is, senior managers have the key role of making decisions and leading organizations. In order to create a good environment, top managers should formulate quality policies and quality objectives, ensure that customers' requirements are paid attention to, ensure that an effective quality management system is established and implemented, and ensure that appropriate resources are obtained, and compare the results of organization and implementation with the objectives at any time, and decide on measures to achieve quality policies and objectives according to the situation, and decide on measures for continuous improvement. We should also be transparent, pragmatic and set an example in leadership style.

Principle 3: full participation experts believe that people at all levels are the foundation of the organization, and only with their full participation can their talents bring the greatest benefits to the organization. All employees are the foundation of every organization. The quality management of an organization requires not only the correct leadership of top managers, but also the participation of all employees. Therefore, it is necessary to educate employees on quality awareness, professional ethics, customer-centered awareness and professionalism, and to stimulate their enthusiasm and sense of responsibility.

Principle 4: Process Method Experts believe that if related resources and activities are managed as processes, the expected results can be obtained more effectively. The principle of process method is not only applicable to some simple processes, but also to the process network composed of many processes. When applied to the quality management system, the 2000 edition of ISO9000 family standard established a process model. This model will manage responsibility; Resource management; Product realization; As the four main processes of the system, measurement, analysis and improvement are described, and customer satisfaction is measured and the performance of the quality management system is evaluated with customer requirements as input and products provided to customers as output.

Principle 5: systematic management experts believe that identifying, understanding and managing a system composed of interrelated processes to achieve established goals will help improve the effectiveness and efficiency of the organization. This method of establishing and implementing quality management system can be used to establish a new system and improve the existing system. The implementation of this method can benefit from three aspects: first, it can provide trust in process capability and product reliability; The second is to lay a good foundation for continuous improvement; The third is to satisfy customers and ultimately make the organization successful.

Principle 6: continuous improvement experts believe that continuous improvement is the eternal goal of the organization. In the quality management system, improvement refers to the improvement of product quality, process and system effectiveness and efficiency, and continuous improvement includes: understanding the current situation; Establish goals; Find, evaluate and implement solutions; Measure, verify and analyze the results and incorporate changes into documents and other activities.

Principle 7: Fact-based decision-making methods Experts believe that logical analysis or intuitive judgment of data and information is the basis of effective decision-making. Making decisions based on facts can prevent decision-making mistakes. Statistical technology is one of the most important tools for scientific analysis of information and data. Statistical technology can be used to measure, analyze and explain the variability of products and processes, and statistical technology can provide a basis for continuous improvement decision-making.

Principle 8: mutually beneficial supplier relations experts believe that through mutually beneficial relations, the ability of an organization and its suppliers to create value can be enhanced. The products provided by suppliers will have an important impact on the organization to provide satisfactory products to customers, so handling the relationship with suppliers will affect whether the organization can provide products that customers are satisfied with continuously and stably. For suppliers, we should not only talk about control, but also talk about cooperation and mutual benefit. Especially for key suppliers, we should establish mutually beneficial relations, which is beneficial to both organizations and suppliers.