Konka TV after-sales maintenance point inquiry hotline-national (urban) after-sales outlets inquiry

Konka TV after-sales maintenance telephone (all districts) 24-hour fault repair unified customer service hotline

Konka TV's 24-hour service hotline: 400-017-110.

Dear users, hello! Thank you very much for choosing Konka TV series products! Thank you for accepting us. Please supervise the whole service process. I believe that with your support, we can continuously improve the service process and quality, and provide you and other consumers with all-round services.

Service area; And Konka TV in surrounding towns and villages.

Fault maintenance; Konka TV is not powered on and other faults.

With the increase of product sales, the maintenance of Konka TV has increased; The hotline is easy to get busy; Please dial more times; Please forgive me! All-weather and all-day service.

The quality is

In our life, Konka TV after-sales maintenance service center will continue to grasp the development lifeline of Konka TV technology, continue to uphold the concept of high-quality, timely and professional service, take honesty as the foundation, and constantly innovate maintenance technology and higher and higher service.

Level, to provide our customers with better services!

reasons for choosing us

(1) It only takes 30 minutes to get to the door of the city.

(2) Open service; Fault disclosure; The price is open.

(3) The door-to-door master has more than 10 years of professional experience, excellent technology and enthusiastic service.

(4) Test the quotation first, and then start maintenance after the customer agrees.

(5) No maintenance without safety guarantee, no curing root, no maintenance value, and no waste of customers' money.

(6) The maintenance is completed after the user's acceptance, and a charge receipt and a warranty card are issued.

(7) Pay a return visit after sale and ask about the usage of household appliances and the details of charges.

(8) All maintenance carried out by Konka TV will be filed in detail and stored in the dispatching system developed by our company; When you need after-sales warranty service, our master can arrive at the scene in time.

Konka TV after-sales service telephone We are a company specializing in the repair, installation and maintenance of Konka TV. The company implements one-stop service of sales, installation and maintenance. With a professional technical team, customers can buy.

Use it safely, use it safely.

The company's scientific management concept, with the service tenet of "high starting point, high standards, strict requirements, diligent summary and timely solution to customer needs", has won a good reputation and market prospects! Through the continuous pragmatic, enterprising and hard work of all employees of the company, we have successfully overcome many technical problems encountered in the project and stayed in the industry in the fierce market competition.

Konka TV maintenance; Konka TV

Konka TV

The service process of service telephone on-site maintenance is as follows:

The first step is to call the hotline; 400-0 17- 1 1 10

The second step is to register an appointment;

The third step is to come to the door on time;

The fourth step is to check the fault;

The fifth step is to determine the cost;

Step 6: Troubleshooting;

Step 7: Fill in the voucher;

The eighth step is to provide warranty;

In order to provide professional and high-quality maintenance services, we solemnly promise: fast and convenient: telephone appointment for maintenance, multiple outlets in the city, engineers nearby service, on-site service within 30 minutes.

Tips: One of the following situations is not covered by the warranty, and the special service outlets can carry out maintenance at a charge according to the relevant provisions of this manual:

1. Damage caused by improper use, maintenance and storage by consumers;

2. Damage caused by installation and maintenance of non-special service outlets (including installation or disassembly and maintenance by consumers themselves);

3. No warranty certificate or valid purchase certificate;

4. The valid certificate is inconsistent with the warranty certificate or altered;

5. Damage caused by irresistible natural disasters or harsh use environment;

6. Abandoned products and products beyond the warranty period

A, TV hardware failure

1. The TV is black and has sound.

First of all, check the wiring on the back of the TV, whether each wire is inserted in a specific position, and ensure that the socket of each plug is in good contact without looseness. If it is caused by loose wires, it can be repaired.

Secondly, hardware problems can also lead to the black screen of TV, including display circuit failure, display screen failure and cable failure. After troubleshooting the socket part, you can contact the relevant after-sales maintenance personnel.

2. The TV suddenly goes black and can't be started.

In this case, if the power indicator is not on, it means that the TV suddenly loses power and the screen is black due to the power connection problem. At this time, you can look at the electricity consumption at home, whether the power plug is loose, and whether the power cord is faulty.

Second, the TV software failure

1, smart TV crashes and jams.

There are many reasons that cause TV to crash and get stuck, such as poor system optimization of TV manufacturers, small memory caused by TV staying in the background, and too much garbage after long-term use. After finding the TV card, users can download the Betan assistant through the Betan market to clean up the TV memory.

Usually, after installing the software, you can check whether there is an APK installation package in the TV system, because some software will leave the installation package in the system after automatic upgrade and need to be cleaned up in time.

2. Unable to install the software application.

At present, many TV manufacturers prohibit installing software applications through USB connection, and some manufacturers cannot install TV software by other means by default. But in fact, just turn on this option and you can install it through USB. We first need to enter the setting options in the system, find the corresponding items, and then turn on this switch.

In addition, if it is found that the third-party application cannot be installed, you can find the installation option of the third-party application in the settings and open this option to install the third-party software.

3. There is something wrong with the smart TV parsing package.

When installing software, package parsing errors and problems often occur, which may be caused by the following reasons. First of all, because the user did not download the complete installation package during the download process, he can install it again as long as he downloads it again.

Secondly, the installation package downloaded by the user may not match the system version of the TV. At this time, you need to check whether the software has any requirements for the system, and you can upgrade the TV and install it. In addition, it may be because the file of the installation package is too large, and the configuration of the TV is not enough to support its installation.

The company's scientific management concept, with the service tenet of "high starting point, high standards, strict requirements, diligent summary and timely solution to customer needs", has won a good reputation and market prospects! Through the continuous pragmatic, enterprising and hard work of all employees of the company, we have successfully overcome many technical problems encountered in the project and stayed in the industry in the fierce market competition.