There are several complaints in Haidilao.

There are four main forms:

1. Write a letter of accusation, accusation and complaint. Send the problems of accusation, accusation and complaint to the discipline inspection and supervision department in the form of letters, so as to achieve the purpose of my own accusation, accusation and complaint.

2. Report by phone.

3. Report to the relevant personnel.

4. report online.

Features of Haidilao service:

1. Service attitude: Because there are many diners who often have to queue up, the restaurant provides free manicure, shoes and hand guards for the waiting customers; Free drinks, snacks and fruits. And the waiters come from all corners of the country, so they can find fellow villagers to serve, and their attitude is very enthusiastic. The service is thoughtful, even in the bathroom, there will be special service, including turning on the tap and handing over toilet paper.

2, authentic taste, outstanding features. Haidilao hot pot has more than 1 kinds of pot bottoms, such as butter hot pot, Yuanyang hot pot, tomato hot pot and mushroom soup pot. In terms of price, there is a slight difference between regions.

Most branches have self-service seasoning tables, with about 2 kinds of seasonings, which can be prepared at will according to their own tastes. In addition, there are free fruits, and the fruits are different in different seasons, such as: cherry tomatoes, cantaloupes, watermelons, etc. There will also be millet porridge or tremella soup.

3. Freedom of choice: All the dishes in Haidilao can be ordered in half, with half price. In this way, you can taste more kinds of food and the price is not high.