Summary of the work of Rural Commercial Bank

2021 Rural Commercial Bank Work Summary Sample

Time flies so fast. A period of work has come to an end. The hard work in the past period will definitely make you more successful at work. With more improvements! Let us summarize it and record it in the work summary. So how to write it? The following is a sample 2021 Rural Commercial Bank work summary that I compiled for you. It is for reference only. Let’s take a look.

Rural Commercial Bank Work Summary 1

Time flies, and one year flies by. Looking back on the past, with the care of the leaders of Postal Savings Bank and the help of my colleagues, through my continuous efforts, I faced the difficulties and successfully completed various tasks. I would like to report my work over the past year and my next plan as follows:

1. Work Summary

Over the past year, I have always adhered to the principle of "work first" and conscientiously implemented all requirements. We adhere to various rules and regulations in the company, work conscientiously and hard-working, take customer satisfaction as our purpose, think about what customers think, pay attention to customers' needs, strive to provide standardized and high-quality services to depositors, and achieve good results.

(1) I gained growth by not being ashamed to ask questions. As an old employee of Postal Savings Bank, I have the spirit of fearing no tiger, and I am confused and longing for my future career. In order to be qualified for my job, I am not ashamed to ask questions from my subordinates, and constantly ask and learn from my colleagues in the unit humbly. I strive to quickly integrate myself into the role and become an outstanding employee of Luntai County Postal Savings Bank as soon as possible. Over the past year, with the caring guidance of the unit leaders and the care and help of the unit colleagues, through my unremitting efforts to study and study hard, I have mastered various business skills and processing procedures. Hard work pays off. By constantly learning from books, learning from practice, and learning from colleagues, I finally grew into a familiar and comfortable veteran, and truly grew into a Postal Savings Bank employee who is qualified for my job.

(2) I have been rewarded for my hard work. Since I entered the bank, I have gained the recognition and trust of my leaders and colleagues. This is a great honor for me. I often use this as motivation to constantly push myself. You must be willing to endure hardships at work and be willing to be a scalper. This is what I think and do. Currently, facing the new situation of increasingly fierce competition in the banking market, how to win a place in the fierce market competition is a difficult problem facing our banking industry. In order to complete my work goals and tasks, I resolutely gave up my "small" family and took care of my "big" family. I left my children to be taken care of by my parents and devoted myself to work. I took advantage of my interpersonal and social advantages as a local and sacrificed my personal rest time. At night, I went to the homes of villagers in villages and towns, actively marketed our bank's products to customers, and patiently explained and analyzed the pros and cons of the Postal Savings Bank's services to them and the interests they were concerned about. I won their understanding and support and successfully completed the task. Although he had no time to take care of his family and had time to rest, his hard work paid off.

(3) I earned a smile through my dedicated service. A high-quality bank comes from high-quality services. Civilized and standardized services are the requirements of social development for the service industry, and are also the needs of the Postal Savings Bank for its own survival and development. I always adhere to the service concept of "thinking about customers, caring about customers, thinking about customers", conscientiously abide by the "Employee Code of Conduct", adhere to behavioral norms, language norms, and operational norms, and strive to provide customers with real convenience . There is no end to services. Only by constantly surpassing ourselves and challenging ourselves can we provide customers with more satisfactory services. Through our own efforts, we continuously improve service levels and promote business development. I always regard Postal Savings Bank as my home and customers as my relatives. With my full enthusiasm and down-to-earth work style, I convey a sincere heart to customers and win their trust and smiles. In my opinion, customer satisfaction is my happiness and joy.

(4) I feel happiness from being dedicated and adhering to the Tao. I firmly believe that only by being closely integrated with one's career, based on one's own duties, and down-to-earth can one realize one's life value and goals. I love this job and always handle every business with a pragmatic and meticulous attitude; I always receive every customer with a natural, open-minded, cordial and sincere attitude; I always work with a dedicated and dedicated work style. Complete every task assigned.

At work, I often remind myself to be kind to others. When I encounter unreasonable customers, I always try to be tolerant and understanding of others. When I get the understanding and respect of customers, I always look happy and happy. .

2. Existing deficiencies and directions for future efforts.

Looking back on this year, I also have some problems: First, my business study is not in place, and I lack the sense of urgency and consciousness in learning; second, when I am tired at work, I have relaxed thoughts. It is a sign of poor self-discipline. In response to the above problems, I will strengthen theoretical study in the future, further improve my own quality, change my work style, strive to overcome my negative emotions, improve work quality and efficiency, and actively cooperate with leaders and colleagues to complete the work. Do better.

3. Work plan for 20xx

In the coming year, I will persevere and strive to do better. Focusing closely on the goal of "customer-centered, account-based, focusing on the big and not the small", we adopt the strategy of "ensuring the stability of big customers, striving to win over small customers, and actively exploring new customers" to make new contributions to the Postal Savings Bank. To contribute, I strive to provide the following “four services”.

(1) Provide honest services to attract customers. In the fierce market competition, establish the integrity brand image of Postal Savings Bank. First of all, starting from me, we must serve customers with integrity, treat customers with integrity, and collect funds with integrity. Through honest service, we will improve the credibility and reputation of our bank to attract more savers, especially self-employed households and government agencies and institutions to become important customers of our bank.

(2) Provide fine services to retain customers. Attentive service, customer first, attention to details, and pursuit of perfection have always been my goals. I want to help depositors manage their finances through meticulous, personalized and professional services. I want to think about what depositors want and worry about their needs, so that depositors can truly feel the meticulousness of our services, let customers consciously stay in our bank, and strive for new depositors. Transfer to our bank.

(3) Provide sincere service to impress customers. I must firmly seize the historical opportunity of Luntai County's large-scale development and the geographical advantages of our bank, formulate point-to-point service strategies for special groups and specific groups of people, and serve customers and influence them with sincerity, true feelings, and sincerity. client. Let customers truly feel that our services are real and put ourselves in their shoes, so that customers can be truly impressed by our services and stay with us.

(4) Provide innovative services to attract customers. I know that only service innovation can remain invincible in the fierce market competition. As an employee of Postal Savings Bank, I must care about the development of the bank and the interests of customers. It is necessary to constantly summarize and innovate, constantly explore and seek changes in the service process, and constantly introduce new ideas through various different ways and means to meet the financial management needs of different groups and different customers. We should consciously integrate our innovative service concepts into the corporate culture and brand of Postal Savings Bank, and attract more customers through innovative services and brand influence. Rural Commercial Bank Work Summary 2

For me, 20xx is a year of strengthening learning, overcoming difficulties, expanding business, and growing rapidly and healthily. This year is of great significance to the shaping of my career. I have been engaged in payroll agency for a full year. Under the leadership and guidance of my leaders, I have learned a lot of business knowledge and principles of life, and the ups and downs I have experienced from it are the most profound. My leaders fully trusted me in all aspects of my work and boldly let me use my talents, from which I got a good training. Counter marketing is my weakness, but my leaders still give me full encouragement, which makes me more confident to face difficulties, so that I can study, improve and make continuous progress in a more targeted manner.

The work situation is now summarized as follows:

First of all, in terms of thinking and work, I can be more proactive in learning the various operating procedures and various system documents of China Merchants Bank and master them in a timely manner. , the dedication and sincerity of all my colleagues are always inspiring to me. During my work, I was able to humbly ask my colleagues for advice, and learned a lot of professional knowledge and skills beyond books. I also deeply realized the importance of team spirit, communication and coordination, and at the same time accumulated a lot of experience for myself in my future growth. A small fortune.

In terms of work, I have a strong sense of professionalism and responsibility. I am able to work hard without complaining, not to be picky, and to conscientiously implement every job and task assigned by the leadership.

In my daily life, I always pay attention to market dynamics. On the premise of grasping the objective environment, I study customers. Through customer research, I understand the customer's business needs. I strive to satisfy every customer and maintain every customer through my own efforts. customers.

Secondly, in terms of skills, I personally can actively invest and train myself. During this year, I have always maintained a good working condition and strictly required myself to be a qualified China Merchants Bank employee. , based on their own work, concentrate on studying and training business skills, so that they can shine and shine for China Merchants Bank in their ordinary positions.

For me personally, my money counting skills have exceeded the standard, but there is still a certain distance compared with my skilled colleagues in printing subpoenas and typing. Therefore, I use every moment to practice more. , because I know that as front-line employees in savings positions, we should strengthen our business skills so that we can be handy at work and better provide convenient, fast and accurate services to our customers.

Third, in daily work and life, I can integrate into the big composition family of China Merchants Bank in a timely manner, actively face work, work together with everyone, and help each other. In actual work, no matter which industry or position we are engaged in, we cannot do without the cooperation between colleagues, because a drop of water can only survive in the ocean. Only by communicating, cooperating and uniting between different departments and colleagues can we improve work efficiency and create more extraordinary achievements.

Fourth, service. As a service industry, banks not only sell their own tangible products, but more importantly, they sell their intangible products - services. The various business objectives of banks need to be achieved by providing high-quality services. It can be seen that service is the most basic of banks. question. Providing good banking services and protecting the interests of financial consumers is not only the legal obligation of banking financial institutions, but also the need to cultivate customer loyalty, enhance bank reputation, and enhance comprehensive competitive strength.

Every day I am infected by the smiles of my colleagues and moved by their enthusiasm. China Merchants Bank’s services embody the concept of “customers first” everywhere. Rural Commercial Bank Work Summary 3

Saying farewell to the old and welcoming the new. As 20xx is approaching, I will summarize and report to you the work and study in the past four months. My position is the teller service window of a branch office. My words and deeds represent the image of the bank. There can be no sloppiness or relaxation in my work. As we all know, the branch office is one of the busiest branches. Every day, each colleague handles an average of nearly 200 transactions and receives about 200 customers. Therefore, such a working environment forces me to continue to work hard during the internship. I remind you () that you must be serious in your work and carry out actual operations in strict accordance with the various rules and regulations formulated by the industry. As a new employee in the industry, I am not particularly skilled in business. In order to familiarize myself with the business as soon as possible, when I encounter a problem, I will humbly ask the masters for advice. When it comes to business skills, I have a requirement for myself: among three people, there must be a teacher from me, and we must do everything possible to learn what we don’t know. If you want to help others at work in the future, you must improve your professional quality. At the beginning, I made mistakes because I was not careful enough and proficient enough. Although I made mistakes, it did not affect my enthusiasm for this job. Instead, it encouraged me to work harder to learn business skills and theoretical knowledge.

The branch is located in a densely populated residential area with a dense population and several schools. There are many different cultural levels, and we have to serve a variety of people every day. I always remind myself to start with the details. Implement various spirits and requirements issued by the industry into actual work, making it nuanced, civilian-oriented, and life-oriented. Let customers feel warm here.

After the National Day holiday, due to the renovation of the original branch, my leader arranged for me to study in the confidential room of the branch. Under the guidance of the office master, I gradually understood the specific work content of this new position. The Confidential Archives Department is a comprehensive department with a relatively heavy workload, covering a wide range of areas, and trivial daily affairs. Specifically, it includes file management, document circulation, confidentiality, letters and visits, conference arrangements (meeting notices, venue arrangements), and seals. Management, telephone answering, printing and binding, newspaper and letter distribution, etc. The first and most basic is file management standards. Scientifically classify, organize and archive approved administrative documents. This ensures the accuracy and speed of document review and archiving.

When I first started doing this work, my work efficiency was very low due to my slow typing speed. Later, I improved a lot with more practice. The second is the circulation of official documents. Every day there are official documents sent from the city to the confidential office. We have prepared three folders for the three presidents, specially categorized. So that these official documents can be delivered to their desks in a timely manner for them to read and give timely and accurate comments, and the comments will be reported to the superior agency or continued to be conveyed to the subordinates. In the confidential room, I learned from my master the labor contract renewal work and the entry of various reports and ledgers, including many complicated report entry work such as printing approval forms, wages, party affairs, etc., and learned a lot of knowledge outside of business. In the early stage of the establishment of the provincial branch civilized unit in the branch, I helped the leaders in the branch to create the folder cover of the materials required for the civilized unit and sorted and classified various materials. I worked overtime to complete the tasks assigned by the leadership. For this, the branch received great praise from the provincial branch leaders. of praise. During the period of double selection and double employment, I participated in the summary of assessment scores for employees and cadres. Although the work I have done in the past few months has been back-office work other than my own job, I feel that I have also exercised my manual and mental skills and interpersonal relationships, which will allow me to better adapt to social work.

In the new year, I will officially become a Chinese Communist Party member. As a party member, I have set new and higher goals for myself. Under the guidance of the scientific outlook on development, especially in the spirit of the president’s statement that “the first element of the scientific outlook on development must be integrated into the business activities of the branch,” “people-oriented” requires me to step up my study of teller business and better Enrich yourself and meet the challenges of the new era with a full spirit. There will be more opportunities and competition waiting for me next year, and I am secretly encouraging myself. To stand firm in the competition and be down-to-earth, we should not only focus on the small circle around us, but also focus on the overall situation and future development. I will also learn from other colleagues, learn from each other's strengths, exchange good work and experience with each other, make progress together, strive for better work results, and make my own contribution to the development of the branch! Rural Commercial Bank Work Summary 4

Time flies, and a year flies by. Looking back on the past x years, we have the care and teachings of our leaders, the support and help of our colleagues, the joy and relief after overcoming difficulties, and the unrepentant choices after melancholy and hesitation. Although I am still an auxiliary employee who has been working in a bank for just two years, through hard work, my performance this year has increased from more than X million in personal deposits at the beginning of the year to more than X million now, with a net increase of more than X million. I have become an important factor in attracting deposits for branches. Number one in performance. Now I will summarize my work during the year as follows:

1. Strengthen learning and improve my own quality

Over the past year, I have been able to seriously study banking business knowledge and continuously improve own theoretical quality and business ability. In the process of learning, I gradually summarized a learning method that suits my own characteristics, that is, comparative learning. Compared with other colleagues, what I personally lack is what I need to learn; compared with other branches, what we are weak is what I need to strengthen; compared with other banks, what is different from us is what I need to explore.

2. Pioneering and innovative, looking for new market growth points

Only by continuously developing high-quality customers, expanding business, and increasing deposits can efficiency be improved. I used my personal social network to establish contact with the demolition company. Through the demolition company, I got a large list of customers with savings potential. Then I would visit them one by one. Rejection, cold looks or even insults were inevitable. But fortunately, through this method, in addition to the original marketing and maintenance of individual customers and helping customers with financial management, I also discovered many new customers and attracted many new customers. made a large new deposit.

3. Loyalty and perseverance, and conscientiousness for the development of the branch’s business

The bank is a workplace that I have been ignorant of since I was a student. After graduation, I was very lucky to get this ideal job. However, it is not very easy to become a qualified bank staff. It requires continuous learning and continuous training. The fact that I was still not a regular employee of the bank after working for more than a year made my family a little worried. They even found a way out for me that they thought was better. To be honest, I was hesitant and conflicted about whether to stick to my ideals or be considerate of my family’s feelings. But after rational thinking, I decided to stay in the branch, continue to work hard, use my achievements to realize my original dreams, and dispel my family's concerns.

In the new year, I have set new goals for myself. In order to grow into a qualified bank employee as soon as possible, I will focus on training and improving myself in the following aspects.

1. Business. Continuously update your own banking knowledge base, you must be familiar with traditional businesses, and you must master emerging businesses in a timely manner; you must have a high theoretical level and the ability to operate specific businesses proficiently; you must learn the majors within your scope of responsibilities knowledge, and also take the initiative to understand relevant knowledge in other fields such as bank loans, deposits, settlements, etc.

2. Quality. Develop a strong sense of responsibility and service, and treat every customer seriously. Strictly demand yourself, have a decent style, be clean and self-respecting, and consciously maintain a good image of bank staff.

3. Psychological aspects. Continuously endure hardships, face setbacks and failures rationally, and regard a mature and stable mental state as your growth goal.

Next year, my performance goal is to reach 100 million in personal deposits. I will continue to explore, pioneer and innovate, fulfill my responsibilities, and do my best. While growing, I will make my own contribution to the development of the branch. ;