Principles of Foreign Business Etiquette-Key Points

Principles of Foreign Business Etiquette-Key Points

Foreign-related business etiquette refers to the customary practice of China people to show respect and friendship to diplomatic objects in order to maintain their own image in foreign business exchanges. Foreign business etiquette emphasizes standardization, objectivity and communication skills.

Principles of international business etiquette 1. Maintenance image

In international communication, people generally pay attention to the personal image of the communication object, and attach great importance to shaping and maintaining their personal image in a standardized and appropriate way. The reasons why people attach great importance to personal image in international communication. In foreign-related communication, everyone must always pay attention to maintaining their own image, especially the first impression left by foreign friends who meet for the first time on formal occasions.

Second, neither humble nor supercilious.

Being neither humble nor supercilious is the basic principle of diplomatic etiquette. Its main requirement is that everyone must realize that he represents his own country, his own nation and his own unit in the eyes of foreigners when participating in international exchanges. Therefore, his words and deeds should be calm, decent and upright. In front of foreigners, you can neither show fear and inferiority, condescension, nor show arrogance and arrogance.

Third, seek common ground while reserving differences.

First of all, is it? Give priority to me? . So-called? Give priority to me? Even in foreign-related exchanges, we basically adopt our own etiquette.

Second, yes? What about the other side? . So-called? What about the other side? In other words, China basically adopts its own etiquette in its foreign-related communication, and at the same time, it appropriately adopts the current etiquette of some countries where its communication partners are located.

The third is "seeking common ground while reserving differences". So-called? Seeking common ground while reserving differences? In order to reduce troubles and avoid misunderstandings in foreign-related communication, the most feasible way is to understand and respect the etiquette and customs of the country where the communication partner is located, and earnestly abide by the internationally accepted etiquette and customs.

Fourth, do as the Romans do.

? Do as the Romans do? , is one of the basic principles of foreign etiquette, its meaning is mainly: in foreign exchanges, to truly respect the communication object, we must first respect the unique customs and habits of the other party.

V. Abide by the Agreement

As one of the basic principles of diplomatic etiquette, the so-called? Keep your promise? Our principle is that in all formal international exchanges, we must strictly abide by all our commitments.

Sixth, moderate enthusiasm.

? There is a degree of enthusiasm? , is one of the basic principles of diplomatic etiquette. It means that people should not only be warm and friendly when they participate in international exchanges and deal directly with foreigners. More importantly, we should grasp the specific scale of being warm and friendly to people. Otherwise, it will be counterproductive and go too far.

Seven, don't be too modest.

The basic meaning of the principle of not being too modest is: in self-evaluation in international communication, although we should not blindly brag and flatter ourselves, there is absolutely no need to belittle ourselves and be too modest and polite to foreigners.

Eight, should not be the first.

So-called? Not first? Principles, also called by some people? Not first? The principle of. Its basic requirement is that in foreign-related communication, when faced with a situation that is difficult to cope with, indecisive, or doesn't know what to do, if possible, the wisest thing to do is to try not to rush to take action, especially not to rush to pre-empt and act rashly. That is to say, if possible, in the face of this situation, we might as well wait and see what people around us are doing first, and then take concerted action with them.

Nine, respect for privacy

China people must strictly abide by when dealing with foreign affairs? Respect privacy? The main principles of this diplomatic etiquette. Generally speaking, in international communication, the following eight private issues are regarded as personal privacy issues by overseas people.

Income and expenditure, age, love and marriage, physical health, home address, personal experience, beliefs and political views, and what you are busy with.

Ten, ladies first

So-called? Ladies first? It is an important etiquette principle recognized by the international community and is mainly applicable to adult heterosexual social activities.

XI。 Care for the environment

As one of the main principles of foreign etiquette, care for the environment? In daily life, everyone has the obligation to cherish and protect the environment on which human beings depend.

XII. Respect for rights.

In formal international communication, according to international practice, when many people are side by side, the most basic rule is that the right is high and the left is low, that is, the right is up and the left is down; Respect the right and despise the left.

From political consultation, business communication and cultural exchange to personal communication and social entertainment, whenever it is necessary to determine and arrange the specific location, Respect for rights? Is universally applicable.

The main points of foreign-related business etiquette are the rules and behavior forms that people follow because of customs and habits in social life, such as behavior, procedure, etiquette, expression and behavior.

Etiquette plays an important role in people's communication First of all, it can communicate people's feelings, feel the dignity of personality and enhance people's sense of dignity; Secondly, it helps to develop the friendship between our people and the people of all countries and regions in the world. In foreign-related exchanges, observing international practices and certain etiquette is conducive to China's opening to the outside world and to showing the elegance of China's etiquette country; Finally, the etiquette necessary for health can win people's respect and love, make friends and avoid estrangement and resentment. If a person is polite, treats others appropriately, and is sincere, humble and kind in daily life and work, he will certainly be respected by people.

Foreign-related business etiquette has strict requirements in dress, handshake, greeting and conversation. Correct dress, gestures and words can make people notice the differences of business etiquette in different countries, make correct choices and avoid embarrassment.

Clothing products

When dealing with foreigners, we should dress appropriately and adapt ourselves to the environment.

Appropriateness means that the clothes of foreign-related business people should be chosen according to different occasions. In international communication, various specific occasions that foreign-related business people come into contact with can be roughly divided into three categories. That is, official occasions, social occasions and leisure occasions.

Official occasions refer to places where foreign-related business personnel go to work to handle official business. On this occasion, foreigners should pay attention to the solemn and conservative style of dress. Specifically, it is best for men to wear navy blue and gray suits or tunic suits with white shirts inside, dark socks and black shoes on their feet. When you wear a suit, you must wear a tie. The best dress for a lady is to wear a suit skirt with a single color, a white shirt, flesh-colored stockings and black high heels. Sometimes, it is ok to wear clothes of a single color, but try not to choose a suit with pants as the bottom.

In social occasions, what should be the focus of foreign-related business personnel's dress? Fashion personality? Style. There is no need to be too conservative and conformity, and there is no need to be too sloppy.

Leisure occasion. What should be the focus of foreign-related business personnel's dress? Comfortable and natural? Style. There is no need to dress too formally. Be especially careful not to wear a suit or skirt, and you don't have to wear a uniform. That is neither necessary nor in line with the specific environment, which makes it look neither fish nor fowl.

To participate in various foreign-related business activities, you should take off your hat and gloves when entering indoor places, and take off your coat and raincoat to the clothes storage office. Western women's gauze gloves, gauze masks, hats, shawls, jackets, etc. It is allowed to be worn indoors as part of clothes. Don't wear black glasses indoors or outdoors. If you need to wear colored glasses due to illness, you should explain to the guest or host, take off your glasses when shaking hands and talking, and put them on when you leave.

Handshake article

In foreign-related business communication occasions, it is generally to introduce and shake hands when meeting; Say hello to friends first, then shake hands and greet; People with cordial relations shake hands with each other and even hold hands for a long time; Under normal circumstances, just hug, don't be forced. However, young people should lean slightly towards the elderly, and those with low status should lean towards those with high status, and hold each other's hands with both hands to show respect. When men shake hands with women, they should only gently shake women's fingers.

And a series of handshakes. Hosts, elders, high-ranking people and ladies should reach out first, while guests, young people and low-ranking people should say hello before shaking hands. Many people flip their hands at the same time. Don't cross them. Wait for someone to shake hands before reaching out. Men should take off their gloves and hats before shaking hands. When shaking hands, keep your eyes on each other and smile.

In addition, some countries have some traditional meeting etiquette, such as greeting each other with both hands when meeting in Buddhist countries in Southeast Asia; Japanese pedestrian arch; Chinese traditional salute. These etiquette can also be used in some occasions.

Matters needing attention in shaking hands in foreign-related business etiquette:

1, say hello before shaking hands. If it's the first time we meet, we usually extend our hand when introducing ourselves, such as "I'm Green, nice to meet you." Shake hands at the same time

2, under normal circumstances, the handshake time should not be too long, just once, not too hard. You can shake hands for a long time if you are intimate. Sometimes, young people can lean slightly towards the old people, people with low status and people with high status and hold each other's hands with both hands to show their respect.

3. The man and the woman shake hands and gently shake the woman's fingers.

4. The order of reaching out when shaking hands in foreign etiquette is also a little particular: the host, the old man, the person with high status and the lady reach out first.

Don't cross when others shake hands. Wait for someone to shake hands before reaching out. Before shaking hands, take off your hat and gloves and look at each other with a smile.

Greeting article

When you meet people you know from afar in foreign-related business contacts, you usually raise your right hand and nod, or you can take off your hat. If you meet an acquaintance many times on the same occasion, just nod your head; You can nod or smile at friends or strangers you meet occasionally in social situations.

Dialogue article

In foreign-related business contacts, when talking with foreign businessmen, you should have a natural expression, friendly language and appropriate expression. When you speak, you can make some gestures properly, but don't move too much, let alone dance and point your fingers at people. When speaking, the distance should be moderate, neither too far nor too close. Don't procrastinate, pat and beat.

Use polite language in conversation. Hello, please, thank you, sorry to disturb you. Farewell. Pay attention to the differences in polite expressions between the East and the West. For example, when people meet in China, they should say:? Have you eaten? In some countries, this is considered impolite.

Generally speaking, the content of the conversation should not involve unpleasant things such as illness and death, and should not talk about absurd, sensational and obscene things. Generally, women will not be asked about their age, whether they are married or not, and they will not directly ask their personal life questions such as their resumes, salary income, family property, clothing prices, etc. Talk to women without saying that women are fat, strong and well maintained. Don't ask questions that the other person doesn't want to answer. Don't get to the bottom of it. Apologize for the problem that the other person doesn't like, or change the subject immediately. Generally speaking, we don't criticize our elders and superiors, and we don't discuss the internal affairs of the countries concerned. Don't laugh and satirize others. Don't talk about religious issues casually.

If you don't know much about each other's customs, you can talk about news, weather, work and other security issues. Do not break the silence.

Talking skills of foreign business etiquette;

1, when you speak, your expression is natural and your language is appropriate. You can make some gestures properly and don't jump too much.

2. Don't point fingers. Friends who have this habit can take a pen or a book in their hands to eliminate this action.

If you want to participate in other people's conversation, say hello, such as "Excuse me, can I join you?" If others are chatting in private, don't lean in.

4. Respect what others say. Try not to interrupt when others are talking. You can wait until someone else has finished.

If you want to leave during the conversation, you should greet each other and apologize, for example, "I'm sorry, I have to go." It's very late now. "

6. Keep your eyes on each other during the conversation. Don't look around and be absent-minded when others are talking. Don't play with other things or keep looking at your watch. You look impatient.

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