Waiting for answers online, an error occurred while decompressing the support file: The file name, directory name, or volume label syntax is incorrect.

Could it be an issue with the error correction capability of the CD-ROM drive? Try copying all the installation files to the hard drive and then run the installation.

If it is a problem with the optical drive, go directly to the official website to download the latest one and install it.

Additional answer: It is possible that the installation file is damaged. You can try downloading it from the official website again. It is recommended to use Internet Express to download.

Upgrade the anti-virus software to check whether there are viruses, pause the anti-virus software and then install it.

Also check whether the system administrator account is logged in and whether there is any problem with the read and write rights settings of the folder.