I'm a chef, and the company has to take an exam (about job responsibilities, safety awareness and service standards). It's urgent Do it in the afternoon and wait online.

Evaluation standard of "five-standard method" management standard

The scoring standard (method) score of link number evaluation project indicates the weight score.

Good 2 points, average 1 point, poor 0 points.

Organize 1 to establish and improve the management system of the five permanent members on a regular basis to ensure that the work of the five permanent members is effective and suitable for continuous operation. (1) Establish the leading body of the P5, and reasonably set up the upper and lower bodies (2 points); 3 points.

(2) Make the P5 work system III qualified (1)

(3)P5 Check the implementation and record the completion of others (0 point)

(4) The work of the five permanent members is included in the departmental assessment, rewards and punishments.

2 There are no unnecessary items on the job site, damaged appliances, utensils or unnecessary items are disposed of or returned to the warehouse ① There are no obvious unnecessary items on the job site; 2 points: 1.

② Less than 5 items (inclusive) were found in the work site, 1 minute.

(3) found more than 5 items on the job site, 0 points.

Equipment and facilities for centralized storage of personal belongings (lockers, lockers, cups, lunch boxes, etc.). ), personal items are placed in an orderly and centralized manner, and personal items in the workplace (such as cups, lunch boxes, clothes, shoes, umbrellas, etc.). ) (1) personal belongings centralized storage facilities are complete. Three items are qualified (2 points) 1.

② Personal belongings are placed in an orderly and centralized manner, and two items are qualified (1).

③ No personal belongings were found at the work site (0 point)

4 Employees should have independent lockers for personal valuables ① There should be independent lockers that can meet the storage requirements of employees; 2 points: 1.

② Locked cabinets are available, but they can't meet the needs of employees. 1 min.

③ No lockers, 0 point

There should be a briefing every day, and the person in charge should have a summary (content record). The briefing should be held every day. Two qualified (2 points): 1.

(2) The person-in-charge has a meeting record that meets (1) (1).

Others (0 points)

Six items in the work site are stored in low, medium and high doses according to the frequency of use. ① Three items that are frequently used and placed outside or in the middle floor are qualified (2 points) 1.

(2) In terms of frequency of use, it is placed at a lower level (1).

(3) Low frequency of use when placed in other high-rise buildings (0 point)

Regularly rectify 1 No-smoking areas shall be designated in the kitchen logistics non-business areas, and there must be no-smoking signs ① No-smoking signs, no smoking (2 points) 1.

② No smoking sign, smoking phenomenon and others (0 point)

③ No smoking sign, smoking phenomenon.

2 items are placed with names and homes ① items have clear labels (names) and locations (homes). Three qualified (2 points). three

The defective rate of classified centralized storage is less than 5% (inclusive) (1)

③ Spot check 30 items, and the calculation coincidence rate is above 5% (0 point).

3 Have a clean bulletin board (with title, division and corresponding person in charge), change it regularly, and keep the bulletin board clean ① Have a bulletin board and a person in charge with corresponding level 3 qualification (2 points) 1.

(2) the contents of the notice shall be updated within one week; ① ② or ③ Qualified (1 min).

③ The board surface is clean and free of stains (0 point)

4. The warehouse has an archive summary table and a maximum and minimum quantity guide, and the stored raw materials are kept fresh. (1) a detailed summary of the file, three qualified (2 points).

② There are marks with the highest and lowest quantity ① ② or ③ qualified (1 min).

③ No deterioration was found, and the third item 1 item was found for the food beyond the shelf life (0 point).

5 Equipped with necessary Wuchang infrastructure-Wuchang plastic box ① Equipped with Wuchang plastic box that can basically meet the requirements of raw material placement, 2 points, 2 points.

② The distribution rate is about 80%-70% 1.

③ The distribution rate is lower than 70% 0.

Logistics and people flow are arranged in the way of first in first out, left in and right out. ① The logistics is arranged according to the first-in first-out procedure, and the two items marked are in line with (2 points) 1.

(2) Mark the main working channel with left entry and right exit, and make sure that it conforms to (1).

Binomial Unqualified (0)

7 Kitchen and Engineering Department * * * Centralized suspension storage with tools ① * * * Centralized suspension storage with tools meets three requirements according to the principle of convenience and practicality (2 points) 1.

(2) Neat arrangement, beautiful and comfortable (1)

Tool cleaning item 2 does not conform to (0)

8 linen, clothing and other items are stored centrally, and the person in charge is concentrated. There are two items in the inventory list that meet (2 points) 1.

(2) The linen and clothes washing company is responsible for washing or effectively implementing washing measures (1).

Binomial Unqualified (0)

9 Dining room with movable table top, glass turntable and bookshelf for centralized storage ① Fixed warehouse with table top and turntable meets three requirements (2 points) 1.

(2) Two items are stored in the bookshelf by classification (1)

(3) The warehouse is clean and tidy, and there is no garbage (0).

10 Articles and seasonings entering the operation area are not allowed to be bagged, and should be stored in uniform or suitable containers (① articles without bags are qualified (2 points) 1.

② Others suitable for container storage (0 point)

1 1 Toxic substances should be stored separately, and food and non-food in the warehouse should be stored separately. ① All of them should be separated by 2 points 1.

② 0 points cannot be completely separated.

12 raw and cooked food shall be stored separately ① in the kitchen, cold storage and refrigerator, and raw and cooked food shall not be mixed within 2 minutes.

(2) 1 mixing phenomenon occurs; 0 points.

13 raw materials, semi-finished products and finished products shall not be stored in the same refrigerator (container).

② Found mixed 0.

14 plants, animal food and aquatic products are classified into the cold storage ①. If they are not mixed, 2 points will be deducted.

② Found mixed 0.

15 containers for food should not be placed directly on the ground to prevent food pollution.

② 0 points occurred.

16 the processing tools and containers for raw and cooked foods should be used separately, and there should be detailed signs ① The separation of raw and cooked foods conforms to (2 points) 2.

(2) container marking does not conform to (2) (1)

Does not meet ①(0 point)

17 Equipment and tools used in food processing operations shall not be used for purposes unrelated to food processing ① Do not score 2: 1.

② Found 0 points.

18 Equipment and appliances used for cleaning, cleaning and disinfection should be stored in special places. ① It meets the requirements. 2 points: 1.

(2) It is basically satisfied, and the first and second items are found to be unqualified 1 minute.

③ The coincidence rate is low, with 0 score for more than three times.

19 dry goods warehouse is equipped with moisture-proof, ventilation and thermometer equipment ① The equipment is complete and the effect is good. Two items are consistent (2 points).

(2) The shelf is off the ground and away from the foundation 10cm (1).

Binomial Unqualified (0)

1 solid waste classification shall be cleaned regularly, cleaned and transported on the same day, and the internal and external environment shall be kept clean at all times. ① Three items of solid waste classification meet (2 points). 2.

(2) There is a fixed garbage room that meets the functional requirements (1 min)

(3) Do it according to relevant requirements and deliver it to the designated place on the same day (0 point).

2. Clean and paste the trash can on the job site. (1) 2 points will be deducted if all trash cans on the job site meet the requirements.

(2) 20% (inclusive) of trash cans are unqualified 1 minute.

More than 20% of trash cans are unqualified; 0 points.

3 Work (kitchen, logistics, lobby) No water stains or oil stains on the ground ① All areas with water stains not exceeding 5% of the area are qualified (2 points) 3

(2) There is a failure in walking without touching feet or wet shoes (1).

More than one area is unqualified (0 point)

4. The measures of killing rats and insects have been implemented, and the effect is remarkable. ① Effective rodent control measures have been implemented, and there are no three pests on the spot (2 points).

(2) There are reasonable disinfection tools, and special personnel are responsible for disinfection (professional units can be contracted); (1) ② or (1) ③ conforms to (1).

(3) Well killing time interval is recorded as qualified; ① Non-conformity (0 point).

5. The setting of hand-washing disinfection is reasonable, and there is a hand-washing standard drawing ① The configuration of hand-washing disinfectant all meets (2 points) 1.

(2) There is a schematic diagram of hand washing standard (1) that meets the requirements (0 point).

① Non-conformance (0 point)

6 Check five types of building materials with easy-to-clean building materials, and check that the cleanliness meets the requirements (2 points) 1.

Keep three or more materials clean (1 min)

No such materials or unclean (0 point)

7. Eliminate the sanitary corner of the front hall, and keep the bottom of the cabinet, the round table floor, the top of the freezer and the air-conditioning fan pages clean and all qualified (2 points).

There is one nonconformity (1 min)

Multiple items (0 point)

8. The tableware of the front desk guest is free from water stains, oil stains, fingerprints and damage, and all meet the hygiene and P5 standards (2 points).

There is one nonconformity (1 min)

Multiple items (0 point)

9 Kitchen range hoods, fresh air ducts and smoke exhaust ducts should be free of oil stains, bright and hands-free (1) where the eyes can touch them, bright, free of oil stains and hands-free (2 points, 2 points).

② No obvious oil stain, but touching hands 1 min.

③ There is obvious oil pollution, and the score exceeds 5% 0.

10 kitchen workbench, seasoning table, stove, articles are neat and clean, and nothing is found. For each item found, 2 points will be deducted 1 point.

1 1 Eliminate all dead corners in the kitchen, and keep the sewers, the upper and lower parts of the refrigerator, the bottom of the stove and the inside of the cupboard clean (2 points).

Two items are qualified (1 min)

Others (0 points)

12 tableware cleaning and disinfection according to P5 standard ① scraping, washing, three passes and four passes, all disinfection facilities are qualified (2 points) 3.

(2) The disinfection record is true and complete, and two items are qualified (1)

③ Disinfected tableware has sealed lockers. Others (0 points)

13 make a cleaning schedule, and make it clear that the responsible person ① has a cleaning schedule, and all of them are qualified (2 points) 1.

(2) There is a clear responsibility, and one item is unqualified (0 point)

(3) according to the timetable for health.

14 the guest toilet meets the hygiene standards ① it is located far away from the food processing area; Three items meet the requirements (2 points) 1.

(2) The hardware meets the requirements, and one item is unqualified (0 point)

③ Clean and odorless.

15 knives and pier heads should be cleaned and kept clean. They should be disinfected before use.

② If the requirements are not met, score 0.

16 animals, plants and meat should be washed separately, and the pools should be cleaned in time ① All the classified pools are qualified (2 points) 2.

② Cleaning according to classification requirements ① ② or ② ③ meets the requirements (1)

(3) The pool is clean and free of dirt after completion (0 point)

17 Daily maintenance of equipment and facilities shall be recorded in time ① The equipment and facilities are clean inside and outside, and all of them are qualified if they meet the requirements (2 points) 1.

② The equipment and facilities can operate normally, and the coincidence rate is above 80% (including 1).

(3) The coincidence rate of maintenance records is less than 80% (0 point)

18 make a checklist that conforms to the health of the five permanent members, and check it item by item on a regular basis. ① There are checklists, all of which conform to the requirements of the five permanent members (2 points).

② Regularly and quantitatively check ② ③ compliance (1)

(3) report the inspection results to the regional head (0 point)

Normal specification (normal cleaning) 1 * * The air in the place meets the hygienic standard ① The adequacy and effectiveness of fresh air exhaust equipment meet two requirements (2 points)1.

② indoor air testing meets the standard (1).

Binomial Unqualified (0)

2 Waste and sewage discharge meet the requirements, and waste oil treatment meets the requirements. ① Hotel wastewater and sewage all enter the municipal pipe network. Three items meet the requirements (2 points). 2

(2) Waste water and sewage drainage pipe network drawings are complete, and the emergency plan for pipeline blockage meets the requirements (1).

(3) Waste oil treatment meets the following two requirements (0 point)

3 kitchen smoke exhaust meets the requirements ① smoke exhaust equipment and purification device are effective and meet the requirements (2 points) 2.

② Indoor smoke is not obvious (1)

(3) Cleaning the oil fume pipeline twice a year (0 point)

4. The purchased food meets the national hygiene standards ① All the food acceptance standards are qualified (2 points) 3.

(2) There are standardized food acceptance operating procedures that meet the three requirements (1).

③ The food supplier has a "hygiene license" (0 point).

(4) Inspection and quarantine certificate of livestock and poultry food.

5. Schematic diagram of the goods in the warehouse and work cabinet (front hall). Place the goods according to the schematic diagram ① All the goods are placed neatly according to the plan. 2 points 1.

② More than 80% (inclusive) of the projects meet the placement standards, and the score is 1.

(3) Items below 80% meet the placement standard; 0 point.

6 each area is equipped with fire extinguishing devices ① each area is equipped with enough qualified fire fighting equipment (approved by the fire department), all of which are qualified (2 points) 1.

(2) The equipment shall be inspected regularly to ensure safe and effective use, and it shall be unqualified once (0 point).

(3) Regional personnel should master the use of fire-fighting equipment.

7 Post a fire escape route map in the business area, and the safe passage is unobstructed. ① If there is a posted fire escape route map, two items are qualified (2 points): 1.

(2) The safe passage is unobstructed and there is no debris accumulation (0 point is unqualified).

8 Complete identification of key electrical functions in the business area and the power distribution room ① Complete identification; 2 points 1.

② More than 60% of the bonds are marked with 1.

③ There is a mark below 60% key, 0 point.

9. Engineering operators should hold relevant certificates. ① All of them meet 2 points, 1.

(2) Do not meet 0 points.

10 energy-saving and consumption-reducing plan put in place ① implement more than 6 energy-saving schemes for water, electricity and other resources (inclusive); 2 points 1.

(2) implementing the "Three Five" energy-saving plan for water, electricity and other resources; 1 score.

(3) Water, electricity and other resources energy-saving scheme to implement the following three 0 points.

165438+

12 dangerous post system and obvious signs and measures ① danger warning signs such as electric shock and high temperature all meet (2 points) 2.

(2) There is a risk that the post operation system and measures are inconsistent (1)

None of them meet (0 point)

13 indoor and outdoor greening ① indoor and outdoor greening (canteen can be reduced by 50%) 2

1.1a+② with a business area of 20㎡ and no less than one pot (2 points)

B. Pots with business area less than 20m2 1B+② (1 min)

② Implement management personnel, methods and measures, and manage others (0 point).

Self-discipline (self-discipline) 1 food practitioners with valid health certificates should declare that they have health conditions that hinder food hygiene ① all meet 2 points and 3 points.

(2) Do not meet 0 points.

2. Cultivate the consciousness of "five permanents" and let everyone participate every day. (1) the daily health watch all meet the requirements (2 points). 2

(2)P5 inspection does not meet the two items of personal monthly assessment (1).

③80% of employees know the basic definition of P5 (0 point).

3. The unit regularly organizes employees to carry out five-routine training and forms records. (1) there is a training schedule, training as planned. All training records are in conformity (2 points). 2

② Check the training effect —— P5 Check others (0 point)

4. The unit regularly carries out P5 inspection and fills in P5 evaluation records. (1) there are specialized personnel or specialized departments to carry out regular P5 inspection, all of which meet (2 points) 1.

② Make inspection records objectively and fairly (1).

③ Regularly publish records, indicating others (0 point).

All departments have standards for uniforms and employees, including clothes, hats, hair, nails, etc. There are standard icons and vanity mirrors in the dressing room. ① 99% of all employees meet the requirements of unit clothing and gfd, with 2 points and 2 points.

② More than 95% (inclusive) of all employees meet the requirements of unit clothing and gfd 1.

③ If 95% of all employees meet the requirements of unit clothing and gfd, score 0.

6. Check the safety and health records of the P5 before going to work every day, and check the duty records, with a comprehensive score of (2 points) 1.

Recorded, but incomplete (1)

No record (0 point)

Evaluation description:

One of the following key projects shall not be evaluated or directly evaluated as unqualified.

1. If the hygiene license exceeds the validity period and permitted business scope, it shall not be forged, altered or lent.

2. Employees do not reach 100%, hold valid health certificates, and have not received health knowledge training.

3. Failing to arrange the processing places according to the sequence of raw materials, semi-finished products and finished products, and carrying out unauthorized renovation and expansion that will affect the layout and process.

4. The purchased raw materials (12) have no inspection certificate or test sheet, and there is no acceptance system.

5. There are not enough refrigerators (cabinets) to refrigerate raw materials, which can't meet the requirement of separating raw materials from cooked materials.

6. Not all air conditioning units are equipped with screen doors, screens or plastic curtains.

7. The water source is insufficient, the water quality does not meet the national sanitary standard for domestic water, and the secondary water supply does not have perfect water source sanitary protection facilities.

8. Use spoiled food and other foods that do not meet hygiene requirements and their raw materials to process food during processing.

9. Selling food with abnormal senses or deterioration.

Second, the score calculation

There are 62 inspection items * * *, with a total weight of 100 and a cumulative score of 200. According to the standard, score and weight, each score is multiplied by the weight and accumulated into the assessment score. Scoring rate = score /200 X 100%. Reasonable missing items are allowed, but the scoring rate needs to be standardized, and the standardized scoring rate = score /(200- missing item score) X 100%. The score is greater than or equal to 80% as the standard; After rectification within a time limit of 79%-60%, 1 time can be re-evaluated in the same year. Less than 60% of the year will not be assessed.