Provisions on letters and visits from public security organs

Chapter I General Provisions Article 1 These Provisions are formulated in accordance with the Regulations on Letters and Visits for the purpose of standardizing the work of letters and visits by public security organs, maintaining the order of letters and visits by public security organs, protecting the legitimate rights and interests of letters and visits, and keeping close contact between public security organs and the people. Article 2 Public security organs at all levels shall unblock the channels of letters and visits, listen to the opinions, suggestions and complaints of the people, accept their supervision, conscientiously do a good job in letters and visits, and strive to serve the people. Article 3 The petition work of public security organs shall adhere to the principles of territorial management, graded responsibility, whoever is in charge shall be responsible, timely solving problems on the spot and guiding education according to law. Article 4 Public security organs at all levels shall make scientific and democratic decisions, perform their duties according to law, enforce the law strictly, fairly and civilly, and strive to prevent and reduce the occurrence of letters and visits from the source.

Public security organs at all levels should establish a system of investigation and mediation of letters and visits, and solve the problems that may form letters and visits in the bud and initial stage in time. Article 5 Public security organs at all levels shall strengthen their leadership over the petition work, establish a petition work leading group composed of the heads of public security organs at the same level and the heads of relevant departments, give full play to the roles of various departments and police types, and form a petition work pattern with unified leadership, departmental coordination and personal responsibility.

Public security organs at all levels shall provide protection for the work of petition agencies. Article 6 The responsible persons of public security organs at all levels shall read and approve letters, receive visitors, listen to reports on the work of letters and visits, and study and solve problems in the work of letters and visits. County-level public security organs must establish a reception day system for public security bureau chiefs' letters and visits to directly deal with letters and visits.

The person in charge of public security organs at all levels or their designated personnel may interview and communicate with the petitioner at his residence on the outstanding problems reflected by the petitioner. Seventh public security organs at all levels shall establish a reporting and handling system for major letters and visits.

Major and urgent letters and visits and letters and visits information shall not be concealed, falsely reported or delayed, and shall not instruct others to conceal, falsely report or delay.

The relevant public security organs shall, within the scope of their duties, take timely measures to prevent the occurrence and expansion of major and urgent petitions and information that may have social impact. Article 8 Public security organs at all levels shall establish and improve the accountability system for letters and visits. Those who neglect their duties in letters and visits shall be investigated for their responsibilities in accordance with relevant laws and regulations and these Provisions, and shall be notified. Ninth public security organs at all levels shall incorporate the performance of letters and visits into the evaluation system of leading bodies and leading cadres, the evaluation system of law enforcement quality and the evaluation system of the people's police.

The public security organ shall take whether the complaint reporting matters are solved in the public security organ at the same level or in the local area as an important basis for performance appraisal.

Units and individuals that have made outstanding achievements in the work of letters and visits shall be commended and rewarded. Article 10 The public security organ and its people's police shall protect the lawful rights and interests of the petitioners according to law, and shall accept the petitions put forward by the petitioners that fall within the jurisdiction of the public security organ at the corresponding level, and shall not prevaricate, perfunctory or delay; Do not discriminate, make things difficult and take revenge on the complainant; The complainant's report or disclosure materials or related information shall not be disclosed to the person or unit being reported or disclosed. Article 11 If the people's police of the public security organ handling the complaint reporting matters have a direct interest in the complaint reporting matters or the complainant, they should withdraw. Twelfth public security organs should make full use of the existing information network resources, and gradually establish a national public security petition information system, and gradually realize the interconnection with the people's government at the same level and the public security organs at lower levels. Chapter II Institutions and Responsibilities of Letters and Visits Article 13 Public security organs at the county level shall, in accordance with the principle of being conducive to work and letters and visits, set up special institutions for letters and visits or determine institutions and full-time personnel responsible for letters and visits; Public security organs at or above the prefecture level shall set up special complaint reporting institutions.

The departments with heavy tasks in the petition work of public security organs shall determine the leaders and staff responsible for the petition work of their own departments. Fourteenth public security organs at all levels are the functional departments of public security organs at the same level responsible for letters and visits. Its main responsibilities are:

(1) Registering petitions and accepting petitions under the jurisdiction of public security organs at the corresponding level;

(2) Accepted petitions shall be handled by the relevant departments and police according to the division of responsibilities, or handled by themselves;

(3) Coordinating and handling important letters and visits;

(four) to undertake the letters and visits assigned by the higher authorities;

(five) to transfer or assign letters and visits to the public security organs at lower levels, and to review the completion reports submitted by them;

(six) a written reply to the handling of letters and visits or inform the complainant;

(seven) to supervise, inspect and guide the petition work of other departments of public security organs at the same level and public security organs at lower levels;

(eight) in the work of letters and visits, it is found that the police have violated the law and discipline, and reflect and make suggestions to the relevant departments;

(nine) to study and analyze the situation of letters and visits, carry out investigation and study, and put forward suggestions on strengthening and improving public security work and the construction of public security team in a timely manner. Fifteenth departments of public security organs, police in accordance with the division of business, have the responsibility to undertake petitions within the scope of their functions and powers. The petitions transferred by the petition office shall be handled seriously and promptly, and the results shall be replied in writing to the petition office within the prescribed time limit.

The problems reflected involve criminal and administrative law enforcement work and should be handled by the competent business department; Reflect the problems involved in law enforcement fault cases identified by the legal department; Reflect the problems involving units and police violations, handled by the Commission for Discipline Inspection, supervision, auditing and other departments; Reflect the problems involving multiple departments, led by the main person in charge of the public security organs at the same level, organize and coordinate the relevant departments to handle.