Kneel for business etiquette reading notes 3000 words

1. location: lobby or the square outside the main entrance.

2. Seating: Stand, without a podium, and lay a red carpet where the distinguished guests stand.

3. Publicity: Banners, slogans, balloons and ribbons are hung over the venue.

4. Reception: the person in charge receives the distinguished guests, and the etiquette staff receives other guests.

5. Article: Prepare drinks and snacks and distribute them to promotional gifts.

6. Gifts: flower baskets, mirror plaques, etc.

7. Procedure: Opening (playing music, guests in place, announcing the start, introducing guests)-Speech (leaders, guests' representatives)-Start business sign-in-end (visit, party, discussion, etc.). )

Opening speech:

Dear leaders, distinguished guests, ladies and gentlemen,

(used when meeting in the afternoon) Good afternoon.

Today is the opening day of a limited liability company. On behalf of all the staff of the limited liability company, I would like to express my warm welcome and heartfelt thanks to the leaders and guests who took time out of their busy schedules to attend the opening ceremony!

On the occasion of the national celebration of the victory of the 17th National Congress of the Communist Party of China, the limited liability company was formally established, which has special, positive and far-reaching significance.

The company's goals. At present, our company's main business is to build a cultural industry group based in Guangdong, facing the East, radiating the whole country and connecting the world.

Leaders and distinguished guests, we need to have dreams. The realization of dreams requires sincere unity, hard work and hard work. We also need old and new friends to help each other hand in hand.

Thank you again for coming. Your concern and attention are our greatest encouragement and strong support!

thank you

1. Place an inflatable arch (one) at the entrance of the venue, which reads "............ Celebration". 2. Congratulations to 10 balloon. 3. There are 200 flags erected on both sides of the scene, and 300 pennants hung on both sides of the rostrum, which are called "Celebration" and placed on both sides from the entrance to the rostrum. The pennant has no words, but it is mixed with different colors at intervals and pulled around the construction site and on the top of the fence. 4. Laying a red carpet (leading from the rostrum to the corridor and entrance of the leaders' lounge), 200 chairs, 2 sign-in tables, 1 sign-in book. 5. Build a podium and place the real estate model on the left side of the podium. 6. Audio and microphone debugging and background music are played on the podium.

7. The leader on the rostrum set up a shed in the rest area and arranged tables and chairs for 30 people. The name of the leader, the seating arrangement and the tea supply are all put out. 8. The construction team wears 100 people, sitting on the left and right sides under the podium, with media personnel, customers and other invitees in the middle, and the onlookers in the back row have no seats. 9. Eight hostesses stood at the arched door, wearing "……"; When the leader came, he wore a corsage and was guided by a hostess. The other four waitresses are responsible for arranging seats for the leaders or guests. 1 1, firecrackers ready

12, confirm participants by phone 13, pack gifts 14, and ensure transportation for guests and journalists.

Opening ceremony refers to a special ceremony held ceremoniously in accordance with certain procedures to celebrate or commemorate the establishment and opening of a unit, the completion and completion of a project, the official opening of a building or the official start of a project. Also known as the opening ceremony.

The opening ceremony is not only to let the merchants get a good fortune for themselves, but also because it can take advantage of the situation and is conducive to the development of their own businesses. At least it can play the following five roles: it helps to shape the good image of the unit and improve its popularity and reputation; It is helpful to expand social influence and attract the attention of all walks of life; Help to "publicize" the establishment or achievements of the unit and attract customers for themselves; It is helpful to share the joy of success with different outstanding people who have supported themselves, and then lay a good foundation for further cooperation in the future; This helps to strengthen the troops.

Opening etiquette generally refers to the etiquette practices that should be followed in the specific process of preparation and action for the opening ceremony. Usually, it includes two basic contents. Preparations for the opening ceremony; The act of opening ceremony.

Although the opening ceremony is extremely short, it is necessary to create a warm atmosphere. We should follow the three principles of "enthusiasm", "frugality" and "meticulousness" in guiding ideology. Create a cheerful, festive, grand and exciting atmosphere; "Thrift" means that organizers are required to manage their families diligently and according to their abilities. "Meticulousness" means that when preparing for the opening ceremony, the organizer should not only follow the etiquette convention, but also analyze the specific situation, carefully plan, pay attention to details and be meticulous.

First, we should do a good job in publicity.

Second, we should do a good job of inviting guests.

Third, we should do a good job in site layout.

Fourth, we must do a good job in reception services.

Fifth, we should do a good job of giving gifts.

Sixth, do a good job in formulating procedures.

Groundbreaking ceremony, foundation laying ceremony, foundation laying ceremony, foundation laying ceremony, completion ceremony, launching ceremony, opening ceremony, navigation ceremony and so on. Their nature is to create a good start for the development of this unit with warm and grand ceremonies. And their personalities, in the specific operation of the ceremony, show many differences and need to be treated differently.

1, Opening Ceremony

Among all kinds of opening ceremonies, the opening ceremony is probably the one that business people contact most on weekdays.

Usually, it refers to the formal ceremony held before the official opening of companies, enterprises, hotels, shops and banks, or before the official start of exhibitions, expositions and order fairs of various commodities. After each opening ceremony, companies, enterprises, hotels, shops and banks will officially open their doors for business, and exhibitions, expositions and order fairs of related commodities will also officially receive customers and audiences.

Traditionally, the opening ceremony needs more spacious activity space, so the square in front of the exhibition hall, indoor hall and other places can be used as the venue for the opening ceremony.

The main procedures of the opening ceremony.

First of all, the ceremony was announced, and all the staff stood up and introduced the guests. Second, invite someone to unveil or cut the ribbon. Then the opener looks at the color screen and pulls the color rope with both hands to unfold the color screen. Full-field visual color screen. Clap your hands and play music.

Third, under the personal guidance of the host, all the people present entered the screen door in turn.

Fourth, the host gave a speech of thanks.

Fifth, the guest representatives delivered congratulations.

Sixth, the host accompanied the guests to visit. Begin to formally receive customers or audiences, and announce the start of foreign business or exhibition.

2. Graduation ceremony

The groundbreaking ceremony is a special celebration and commemorative activity held when the factory is ready to officially start producing products and the mine is ready to officially mine ore. Most of the groundbreaking ceremonies are held at the production site.

All the staff of the host party should wear clean and tidy work clothes to attend the ceremony, except the master of ceremonies wears formal dresses as usual.

There are five main procedures:

(1) The ceremony was announced. Everyone stood up, introduced the guests and played music. (2) Under the guidance of the MC, the person in charge of the unit will accompany the guests to the site to stand still. (3) officially start work. Please ask the staff representative or guest representative of this unit to bow before coming to the machine switch or switch, and then start the machine or close the switch. At this moment, all the staff should applaud and play music. (4) All employees take their positions and take their positions. (5) Under the guidance of the host, all the guests visited the production site.

3. Foundation laying ceremony

The foundation laying ceremony is usually a formal celebration when some important buildings begin to be built, such as buildings, stadiums, pavilions, gardens and monuments.

It should be chosen on the right side of the main entrance of the building. The cornerstone used for laying the cornerstone shall be a rectangular stone with a complete and beautiful appearance, and the writing shall be vertical. The upper right paragraph should be engraved with the official name of the building; The word "cornerstone" should be engraved in the center; The next paragraph on the left should be engraved with the full name of the foundation laying unit and the specific date of the foundation laying ceremony. Font, written in regular script, preferably gold or black on a white background.

Under or on one side of the cornerstone, a sealed iron box should be placed, which contains all the information about the building and the name of the founder. At that time, it will be buried in the ground together with the cornerstone by the founder and others to commemorate it.

At the site of the foundation laying ceremony, a color shed should be built, and the model or design drawing and effect drawing of the building should be placed, and all kinds of construction machinery should be put in place for standby.

The procedures for the commencement ceremony are generally divided into five items.

First of all, the ceremony officially began. After introducing the guests, everyone stood up.

Second, play the national anthem.

Third, the owner introduces the function and planning and design of the building.

Fourth, the guests delivered congratulations.

Fifth, formally laid the foundation stone. At this time, you should beat gongs and drums or play festive music. First of all, the founder held a new shovel with HongLing tied to it in his hands as the cornerstone of soil cultivation. Then, the host and other guests in turn cultivated it until it was buried.

4. Foundation laying ceremony

Ground-breaking ceremony, also known as ground-breaking ceremony, refers to the ground-breaking ceremony held for this purpose when roads, rivers, reservoirs, bridges, power stations, factories, airports, docks and stations are officially started. The site should be selected in the center or side of the site. The site must be carefully cleaned, leveled and decorated in advance. Temporarily set up some tents or mobile homes near the construction site to rest.

First, declare the ceremony open. After introducing the guests, everyone stood still.

Second, play the national anthem.

Third, the host delivered a speech. Focus on introduction and thanks.

Fourth, the guests delivered congratulations.

Fifth, formally break ground. Everyone stood around the ground-breaking place and looked at the ground-breaking people. Ground-breaking people should hold a new shovel with HongLing on it for three times to show a good start. Finally, all the people present applauded together, and played festive music or raised whips and drums.

5. completion type

Completion ceremony, also known as completion ceremony or completion ceremony, refers to a special celebration after the installation of buildings or facilities belonging to the unit and the successful production of products with special significance.

The website should be the first choice. The mood of the attendees should adapt to the specific content of the ceremony.

First of all, announce the ceremony, introduce the guests, and everyone stand up. Second, play the national anthem and play the unit's iconic songs. Third, the person in charge of the unit spoke, with introduction, review and thanks as the main contents. Fourth, unveil or cut the ribbon. Fifth, all staff pay solemn tribute to the newly completed or completed building, the "protagonist" of the completion ceremony. Sixth, the guest delivered a speech. Seventh, visit.

6. Launching ceremony

Special ceremonies held during the construction and launching of new ships.

It will be held on the dock of the new ship. The protagonist's new boat must also be carefully dressed up. Tie a big red flower made of red silk on the bow. And tie colorful flags and ribbons on both sides of the new ship.

First, declare the ceremony open. After introducing the guests, everyone stands up, and the band plays music or gongs and drums play together. Second, play the national anthem. Third, the captain introduced the basic situation of the new ship. Such as falling into the water, tonnage, horsepower, length, height, draft, load, use, salary and so on. Fourth, people who throw bottles are invited to throw bottles. Cut the cable and the new ship is officially launched. Fifth, the guest representatives delivered congratulations.

The bottle throwing ceremony is a unique program at the launching ceremony. It has a long history abroad and was introduced to China for the purpose of enhancing the festive atmosphere. A special guest in a dress held an authentic bottle of champagne in both hands and threw it at the bow of the new boat. After the bottle was broken, the wine was fragrant and splashed. After throwing the bottle, all the people present should pay attention to the new boat and applaud warmly immediately. Play music or beat drums again, release balloons and homing pigeons, and sprinkle colorful flowers and ribbons on the new boat.

7. Opening ceremony

After the completion and acceptance of important traffic buildings, the official opening ceremony is also called the opening ceremony.

Location, usually one end of a new highway, railway or subway line, one end of a new bridge or one side of a new tunnel.

Near the site, as well as along both sides, colorful flags should be properly inserted and ribbons hung. If necessary, colored archways should be set up and banners hung. At the opening ceremony, the focus of decoration should be on cars, trains or subway trains for the "maiden voyage". Red flowers are usually tied on the front of the car. On both sides of the car body, colorful flags can be inserted, ribbons tied and eye-catching big publicity slogans hung as appropriate.

First, declare the ceremony open. After introducing the guests, everyone stood up. Second, play the national anthem. Third, the host delivered a speech. Fourth, the guest representatives delivered congratulations. Fifth, officially cut the ribbon. Sixth, vehicles officially passed for the first time. The host and guest and representatives of the masses should get on the bus together. The vehicle in which the owner is riding is driving at the forefront to clear the way.

8. Sailing ceremony

Navigation ceremony, also known as maiden voyage ceremony, refers to the formal celebration held by aircraft or ships when a new route is officially opened.

Except for airplanes or ships, the specific procedures are often similar to the opening ceremony.

ribbon cutting ceremony

When laying the red carpet, people who cut the ribbon usually wear white gauze gloves.

The ribbon should be a bright red ribbon with a striking flower ball in the middle.

Scissors prepared on stainless steel trays must be brand-new, sharp and unused.

Procedure: the guests are seated-announce the start-stand up and play music-introduce the guests-give a speech-cut the ribbon-visit (give gifts or entertain guests).

handover ceremony

Announce the beginning (introduce guests)

play music

Handover (the representative of the construction and installation unit will submit symbolic items such as project acceptance documents or keys to the representative of the receiving unit)

Representative's speech

Announce the end of the ceremony

visit

At the project site

Gift ceremony

Determine the purpose of the gift (communication; Maintain interpersonal relationships; Reward)

Choose gifts (according to your preferences; Consider the specific situation)

Seize the opportunity to give gifts (festivals; Celebration day; Opening; Reception)

Master etiquette (packaging; Occasion; Attitude; Action, timing and additional invoice documents; Thanks for "wasting your money!" "Thank you very much!" )

Be generous when accepting gifts; Unpacking; Appreciate gifts (except Japanese guests); Express gratitude.

Doing business is big business. The choice of gifts conveys information such as power, secular knowledge and interest. It can not only improve the company image, but also damage the company image. From the gift to the chairman to the advertising gift, it is not easy for business gifts to choose and give. American companies spend as much as $4 billion on business gifts every year.

Give a business gift. It's not too big, but let the customer know that you have him in your heart. It is necessary for the company to express its gratitude without embarrassing the recipient of the gift. The business gifts that people buy most often are pens, desk calendars, pocket calculators and briefcases. All these gifts should be marked with the company logo. Other options are clocks, wine, diaries, knives, glasses, fruits, jackets and so on.

According to a recent survey of some companies in Shanghai, among the companies that gave gifts to business gifts, 47% answered "effective" or "very effective", 39% thought it was at least "somewhat effective" and 2% thought it was useless to give gifts.

Matters needing attention in business gifts:

The gift is light and important: the gift is too light and meaningless, which is easily misunderstood as looking down on him; Gifts are too expensive, and those who receive them will be suspected of accepting bribes, especially for superiors and colleagues. The choice of weight is based on the happy acceptance of the other party, and strive to spend less money, do more things and do good things.

The interval between gifts should be appropriate: the frequency should not be too much, and the interval should not be too long. The frequency of giving gifts is too strong, and people must return their feelings to you. You can choose important festivals, celebrations and birthday gifts. The gift is neither abrupt nor empty, and you can feel at ease when you accept it, which is the best of both worlds.

Know the customs and taboos: Know the identity, hobbies and national habits of the recipient, so as not to cause trouble when giving gifts.

Gifts should be meaningful: the gifts you choose must be in line with your mind, so that the recipients feel that your gifts are unusual and precious. When choosing a gift, we should consider its ideological, artistic, interesting and commemorative factors, and strive to be novel and unconventional.

Matters needing attention in giving gifts in China

Grasp the timing and method of giving gifts: Generally speaking, gifts should be given in person. Weddings can also be sent in advance. Celebrating festivals and giving annual gifts can be delivered to your door or mailed. At this time, the business card of the giver should be attached to the gift, or the congratulatory message can be handwritten and packed in an envelope of the same size. The recipient's name should be marked on the envelope and pasted on the top of the gift package.

Giving gifts to people who are closely related should not be made public, so as not to leave people with the feeling that they are closely related and completely supported by materials. Only special gifts that are light in ceremony and heavy in righteousness and express special feelings are suitable for giving in public. At this time, the public has become the witness of your sincere friendship. Like a special souvenir.

Be friendly without losing your words: pay attention to attitude, action and language expression. Peaceful, friendly, natural and elegant movements accompanied by polite language expressions are acceptable to the receiver. Avoid stealing and quietly put gifts under the table or in the corner of the room. Generally, when giving gifts, they always say "a little gift" and "just a little something" too modestly. When introducing gifts, we should emphasize our goodwill and goodwill to the recipients, rather than the actual value of the gifts. Otherwise, it will fall into a situation of valuing ceremony over righteousness, and even make the other party feel that they are taking bribes.

Considering the customs, giving gifts according to people's situation and place is one of the norms of social etiquette, and the choice of gifts should also meet the requirements of this norm. For different recipients, the choice of gifts should be treated differently. Generally speaking, for the poor, it is still affordable; For the rich, exquisiteness is better; For lovers, lovers, lovers, it is better to commemorate; For friends, fun is better; For the elderly, it is better to be practical; For children, it is best to innovate; For foreign guests, it is best to have characteristics.

Avoid gifts:

1. I don't know the taste of others; 2. Second-hand goods; 3. Keep the price tag; 4. Naked objects; 5. Not in line with the recipient's occupation; 6. Send fresh goods.