Who is the founder of Haidilao?

The founder of Haidilao is Zhang Yong.

Zhang Yong 1970 was born in an ordinary family in Sichuan. 1998 After graduating from a vocational and technical school in Chengdu, I worked in a tractor factory for several years. Later, several resignations and entrepreneurship ended in failure. From 65438 to 0994, Zhang Yong started the business of Mala Tang. Because of the low cost, his business is also very good, and he immediately started to make hot pot, but it is not easy to survive by hot pot in Sichuan.

Zhang Yong knows that if he wants to become famous in a small place, the key is to win more repeat customers. Therefore, he "accepts all suggestions and opinions from customers". One day, a guest told Zhang Yong at the checkout that Haidilao was very good and would come here often in the future. Zhang Yong was overjoyed and won the recognition of customers. The service must be in place. Since then, Haidilao has its own signature action: when bending down, one hand caresses the heart, and the other hand invites customers into the store, while smiling naturally.

Good service and good taste, Haidilao is becoming more and more popular. By 1997, it has become a famous hotpot restaurant in jianyang city. 1998, Haidilao opened its first branch and gradually explored its own characteristics. Zhang Yong has the idea of pushing Haidilao to the whole country. 1999, the first branch outside Sichuan in Haidilao opened in the Big Wild Goose Pagoda District of Xi. It has been welcomed by local diners in Xi 'an, and Haidilao, who has successfully tested the water, is more confident.

The service features of Haidilao:

1, service attitude: because there are many diners, there is often a queue, and the restaurant provides nails, shoes and hand guards for the waiting customers free of charge; Free drinks, snacks and fruits. And the waiters come from all corners of the country, so they can find fellow villagers to serve, and their attitude is very enthusiastic. Good service, even in the bathroom, there will be special services, including turning on the tap, squeezing hand sanitizer, handing toilet paper and so on.

2, authentic taste, free choice: Haidilao hot pot has 10 kinds of pot bottoms, such as butter hot pot, Yuanyang hot pot, tomato hot pot, mushroom soup pot and so on. Most stores have self-service seasoning tables, and there are about 20 kinds of seasonings. You can mix them according to your own taste. In addition, there are free fruits, which are different in different seasons, such as: cherry tomatoes, cantaloupes, watermelons and so on. And there will be millet porridge or tremella soup.

3. Food safety: Since the establishment of 1994, Haidilao has been adhering to the concept of honest management, putting food safety through the whole product chain and service process, and preventing food safety more efficiently through technical means. At the store end, the application and promotion of "one dish and one yard" in direct cooking in the central kitchen, the informationization of store shelves and IKMS management system are promoting the intelligent development of kitchens and reducing the potential risks brought by human operation.

4. Diversified innovation: Starting from 20021,Haidilao has formed a new rhythm twice a year in China. By enhancing product innovation, it has created a hot spot of catering consumption, effectively activated the multi-period operation of restaurants and enriched the dining experience of customers. With the continuous iteration of products, Haidilao has made diversified explorations in dining scene innovation and dining experience.

The above contents refer to Baidu Encyclopedia-Haidilao Baidu Encyclopedia-Zhang Yong.