How did the general manager of the store do a good job of early intervention before the hotel opened? Describe in detail the business plan at the beginning of opening.

Table of work plan for the early stage of restaurant opening

(for reference)

First: In the first 60 days:

1、

Determine the business address, store environment and prepare relevant funds.

2、

After the contract is signed, the house decoration scheme is formulated, the decoration style scheme is implemented, and the decoration is started.

Two: within thirty days:

1、

Procurement, formulation and planning of kitchen facilities and equipment. (See attached table for details)

2、

Know and book the quantity and price of dining tables, chairs and steam bottles. (See attached table for details)

3、

Understand the quantity and price of raw materials according to the local market. Things that can't be bought locally should be recorded.

4、

Determine the number and source of employees. And handle the relevant documents (business license, health permit, fire certificate, tax certificate, smoke and drainage certificate and other relevant documents).

5、

Contact and implementation of storefront signboard making.

6、

Restaurant, kitchen, warehouse and other multi-purpose single, wine list, statement of payment contact implementation.

7、

Contact and implement the supply of bar drinks, beverages and various equipment ingredients.

8、

Identify and implement the management personnel in the front office and kitchen (cooperate with the work).

9、

Contact, formulate and implement the ordering and production of catering supplies, kitchen supplies and employee clothing.

10、

Understand the cost of local media (newspapers, television, radio) or other forms of publicity.

Three: within twenty-five days:

1、

Contact and confirm that the front office management personnel and kitchen management personnel are in place to implement, determine the personnel, post standards and job responsibilities of each post, and all the personnel in each post are in place, and conduct pre-job training at the same time.

2、

The training of kitchen staff in the front office and back office officially began.

3、

Clean up the environmental sanitation, and do a good job in cleaning up the hotel's environmental sanitation and dining utensils in the early stage.

4、

Be sure to implement and sort out all the supply conditions to ensure the supply of goods for opening. The relationship between various raw materials, dishes and meat suppliers. 4. Within ten days:

1、

Contact ten days in advance to confirm the number of work plates for each post, the number of clothes for each type of work, seasoning supplies and other ingredients, so that the headquarters can prepare the supply in time and determine the supply mode.

2、

Determine the local media or other forms of publicity programs, and refer to the implementation by special personnel (as planned).

3、

Determine the publicity plan and print the relevant banner advertisements of our store.

4、

Determine the business invitation letter and publicity related items (flowers, business cards, gas models, etc.). ).

5、

Handle and make business cards for each position.

6、

Referring to local prices and combining with local actual conditions, press 1: 2 to make menus, order menus, wine lists and add related services such as menus.

7、

Buy customized napkins, leaves, brooms, towels and other low-value consumer goods.

8、

Large-scale cleaning and sanitation work such as kitchen floor, lobby, shop hall and seafood fish pond.

Five: Within five days:

1、

Procurement preparation, including placing drinks at the bar, setting drinks prices and making drinks list.

2、

Determine the form and method of the opening ceremony, hang cloth labels, rent plants, and make creative preparations before opening.

3、

All the preparatory work, including tables and chairs, catering supplies, kitchen supplies and various raw materials, has been put in place.

4、

Determine the publicity and promotion activities of the opening enterprises, and contact the headquarters to implement the opening ceremony process and opening publicity methods. Six: within three days:

1、

Arrange employees in place, taste kitchen products, waiters learn how to make soup, order menu, use wine list, check out, and practice pre-service procedures.

2、

During the trial operation, actual combat drills will be conducted, and all links will be rectified and adjusted.

3、

Environmental sanitation, including the overall cleaning of the hotel.

4、

Warning signs, service signs and various rules and regulations on the wall have been implemented.

5、

Employees should dress according to regulations and check gfd.

Seven: within two days:

1、

According to the guest plan of inviting friends, make an estimate and prepare enough raw materials, drinks, drinks, cold dishes, hot dishes, vegetables and so on for the next day.

2、

Hold a staff mobilization meeting to arrange the reception staff, dining arrangement, vehicle command, parking, rest and entertainment for the next day.

3、

Thoroughly clean and sanitary, and eliminate sanitary dead ends.

4、

Check the implementation of each link and post, and rectify the existing problems in time.

5、

Arrange personnel positions, responsible locations, work nature and key coordination positions.

6、

Bar staff and cashiers prepare small change and know the prices of various drinks and dishes and the placement of products.

7、

Determine the contents of the promotion activities, and inform the whole store staff (for training) to get ready, and arrange the banquet by special personnel.

VIII: Opening Day:

1、

All employees call the roll in advance to go to work, clean up and check the catering supplies, hygiene, menus and work supplies, and take their positions after the service supplies, ready to welcome guests.

2、

Prepare to put the guest sign-in desk in the lobby, put pen and paper away. Arrange the positions of receptionists and visitors, and arrange reception work.

3、

According to the service mode, do a good job in serving guests, introduce the characteristics of operating products, and remind guests to take good care of valuables.

4、

Assign a special person to command the vehicle and take good care of the guest vehicle to prevent the vehicle from being scratched and lost.

5、

Prepare fruit and water in advance.

6、

Be prepared for farewell, closing and guest cleaning.

7、

Designate a special person to receive guests' dining service.

Nine: opening night or the next day:

1、

On the opening day, summarize and report the work, praise it well, put forward improvement measures in view of the shortcomings, and formally set off the shop opening business.

2、

Within one month of opening, we will hold a work summary meeting in the front hall and kitchen every day to adjust the feedback from the work and guests, and adjust the weight and display style of dishes.