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Five Work Plans for Excellent Bank Employees
Excellent bank employee work plan 1
By effectively deepening management and cultivating good professionalism, all security personnel in the company will consciously develop a high-standard, strict, pragmatic and pragmatic work style and establish a new image of a civilized, rigorous, pragmatic and efficient security team.
First, do a good job in stabilizing security personnel and control brain drain.
1. Strengthen the ideological and political education of the team members, educate the team members to recognize the employment forms at the present stage, cherish the hard-won job opportunities, repay them with a responsible attitude towards the unit, themselves and their families, correct their work attitude and actively do their jobs.
2. Strengthen communication with team members, point out the direction of work development, and point out that opportunities are won by yourself. With the rapid development of the company, there are many opportunities to improve the enthusiasm and sense of responsibility of team members; Care about the daily life of team members, help them solve some practical problems, and improve their sense of identity with the security profession and the company collective.
3. Care about the amateur life of the players and guide them to participate in healthy and beneficial extracurricular activities, such as reading and sports; On the premise that human and financial resources can be arranged, the department should organize some healthy and beneficial cultural and sports activities to enrich the cultural life of the players and activate their body and mind. You can also organize sports competitions and business skill competitions. To unite people's hearts and improve the team's team significance.
Two, strengthen the daily management and training of team members, and strive to improve the ideological quality and professional skills of security team members.
1. Strictly implement the company's rules and regulations, strengthen the secondary training for new employees, and make the security guard adapt to the management of the international building as soon as possible; Pay attention to the supervision of the players' on-the-job status, strictly implement the normal work through the security squad leader, and improve the effectiveness of management.
2. Strengthen the professional training of players, including queue training, physical training, fire fighting training, etiquette, vehicle management, goods management, laws and regulations, etc. Pay attention to the diversification of training forms, combine centralized teaching with job guidance, and combine theoretical teaching with practical operation, so that security guards can master business skills skillfully and adapt to the needs of international building safety work.
3. Pay attention to the ideological and political education of the players, strengthen the training of laws and regulations, and actively train the players to abide by the Law of People's Republic of China (PRC) on Public Security Administration Punishment, the Traffic Safety Law of the People's Republic of China and the Criminal Law. Guide the team members to improve their ideological understanding and enhance their political consciousness. Prevent players from breaking the law and discipline.
4. Encourage employees to actively study and pursue progress. Pay more attention to the players who are active in work, have certain management ability and have the basic qualities of managers, and guide them to develop to a higher level.
Third, pay attention to maintaining safety facilities and equipment to ensure that monitoring and fire fighting facilities are in good condition.
1. Actively cooperate with the engineering department of the management office and the maintenance unit to inspect and test the building fire protection facilities and equipment (fire engines, fire broadcasting, smoke temperature sensors, automatic sprinkler systems, fire shutter doors, fire protection equipment, key fire protection areas of buildings, etc.). ). If there is any problem, the maintenance unit will handle it in time. If it cannot be solved, the maintenance party will issue a report and submit it to the management office and the owner for review.
2. Cooperate with the engineering department of management office to inspect and test the building security system (monitoring screen, manual control of elevator, double protection, patrol and emergency video, etc.). ) Regularly or irregularly, repair the existing problems in time.
3. On the premise of the failure of "fire protection and security" facilities and equipment, strengthen the management of "civil air defense" to ensure the safety of all aspects of the building as much as possible.
Fourth, standardize personnel access management to ensure that there are no loopholes in personnel management.
1, the central control, the lobby and the mobile patrol team cooperate closely to strengthen the management of suspicious, stolen goods and lost personnel in the building and on each floor, and do a good job in stopping and guiding them in time.
2, the lobby, garage on duty to strengthen the supervision of construction personnel entering the building, in strict accordance with the system, with the construction certificate (a certificate) clearance.
3. After the first customer confirmation, arrange the team members to guide and guide the whole process until the end and the personnel leave.
4. Personnel entering and leaving the building during non-office hours (at night, weekends and national holidays) shall be registered and confirmed in coordination with the central control office.
5. Foremen and lobby staff of foreign office workers (such as handling provident fund) will take the initiative to ask and give timely guidance, strengthen the management of public areas and maintain the daily order of the building.
Work plan for excellent bank employees II
Over the past year, under the leadership of the municipal branch and the guidance of the county government, our bank has been working hard. Guided by the enterprise spirit of "adhering to integrity and pursuing Excellence", our branch company continues to strictly demand itself with the standard of "customer is God", and has won the trust of the masses with excellent service ethics, excellent service concept and excellent service skills, and has been unanimously recognized by organizations at all levels.
I. Completion of various tasks and targets of the Bank in 20 10
By the end of February this year, the balance of savings time deposits was-100 million yuan, and the balance of corporate deposits was-100 million yuan. Compared with other banks, the growth of personal deposits is slow, mainly because of the current market depression, and the central bank cut interest rates five times in a row this year, resulting in less deposits. This year's corporate deposits have increased to a certain extent compared with last year, mainly due to the increase of financial depositors.
Asset business: Up to now, the loan balance is-1 100 million yuan. Among them, the balance of small loans is-million yuan, the balance of consumer loans is-million yuan, the balance of personal loans is-million yuan, and the balance of small business loans is-million yuan.
Two. Work progress in 2008
(1) The company's business will speed up restructuring, promote transformation and play a leading role in the project.
The successful marketing of urban construction, social security, finance and other projects has played a leading role in the business transformation and development of county branches. The company's business firmly grasps the three major projects and adopts a three-step marketing strategy, that is, going out, taking a certain amount of time every week to visit relevant units directly under the county, walking around more, knowing the customer situation in time, knowing the relevant projects in the county, grasping the information in time, and winning the initiative and time limit for business development; After coming in, affiliated units are often invited to visit our bank, which increases feelings, strengthens customer stickiness and consolidates our business development.
(two) the implementation of government-bank cooperation projects to promote the development of various businesses.
Using the government platform to promote the loan business of small enterprises, we signed business agreements with the county government for "helping insurance loans" and "helping poor loans". With the government as the intermediary, it has realized a loan of 10,000 yuan to enterprises and a substantial increase in loans to poor households, which has actively promoted the development of the local economy. Microfinance will focus on cooperation with the government, continue to promote re-employment and discount loans to help the poor and enrich the people, expand the scale of re-employment loans, strengthen communication with the Human Resources and Social Security Bureau, make full use of deposits, make use of poverty alleviation loans, strengthen cooperation with rural governments, promote the development of traditional microfinance business, and open up new ways and channels for microfinance.
(3) Accelerate the development of credit cards and increase market share.
Relying on full refueling and credit card activities, we will actively promote the development of official cards and trade union cards, increase the promotion of small platinum cards, and make use of full refueling and credit card reduction activities to strive to set off a craze for small platinum cards and credit cards in postal savings banks in county-level units.
Three. 20-year work plan
1, 20 years is coming, and a golden season for the development of gold business is coming. Increase marketing efforts, give full play to the enthusiasm of all employees, and strive to save 75% of the annual plan in the first quarter.
2. Improve service quality and establish a good social image. Our excellent service enjoys a good reputation in Guangzong County. On the basis of adhering to the image of high-quality service, further improving the service quality and constantly enhancing the positive influence of the Bank will certainly promote the steady development of our business.
3. Increase the promotion activities of wealth management and insurance business. Screen powerful customers, do a good job in customer maintenance, and actively recommend our wealth management business. Do a good job in financial management and marketing of wealth management business, increase the training of wealth management managers, improve the level of business knowledge, and strive for a major breakthrough in wealth management and insurance business throughout the year.
4. Focus on the development of credit card business. Our bank will take the credit card business as the key work of the gold business throughout the year, focusing on the development of official cards to promote the overall development of credit card business. Our goal is to achieve the number of cards issued throughout the year, and strive to achieve the number of cards issued.
5. The development of microfinance is mainly based on-industry, tap its potential, expand its market share, and make loans in this industry become the main force to promote the rapid development of microfinance business. Increase the development of loans to aquaculture, commercial service industry, wood processing industry and crop processing industry, expand the sources of loans, realize the multi-industry development of microfinance, and resolve the industry risks brought by a single industry.
6. Actively use various platforms to develop business, strengthen cooperation with the Human Resources and Social Security Bureau, ensure the steady growth of re-employment loans, actively cooperate with tobacco, agriculture, urban construction, industry and commerce departments, promote the establishment and development of tobacco loans, breeding loans and housing loans, enhance the influence of small loans of the Bank among individual entrepreneurs, and expand market share.
Under the correct leadership of the municipal branch and the guidance and support of the county government, the Bank will continue to implement various development policies, intensify market development, improve the quality of employees, strengthen risk management, improve the economic benefits of enterprises, and strive to push the Bank to a new level.
Excellent bank staff work plan 3
-banks have always paid the most attention to service attitude, and everything is for customers. We should deeply understand the current situation, find the pulse of the market, foster strengths and avoid weaknesses, and strive to achieve healthy and rapid development of various businesses with one heart and one mind around "improving management level and accelerating business development". The Bank's work plan is formulated as follows:
First, improve the level of internal management and strengthen the construction of corporate culture.
1. Strengthen internal control management. The staff in all positions of the Bank are basically in place, so it is necessary to strictly implement the supervision and implementation of various rules and regulations, implement a management system of grasping the first level and implementing the first level, and assigning responsibility to people, strictly control the risks in all business links, strengthen the implementation of the system, further enhance employees' awareness of risk prevention, and ensure that the comprehensive evaluation of internal control throughout the year maintains the goal of being a first-class bank.
2. Improve service quality. Compared with peers, there is indeed a certain gap in the service quality of our employees, which is mainly manifested in their blunt service attitude and lack of initiative and professional level. To this end, we will strengthen evaluation and supervision, training and learning. Employees who have been repeatedly evaluated by customers for their poor service attitude will be listed as the object of stopping the renewal of the labor contract when it expires.
3. Strengthen and improve the assessment and incentive mechanism to enhance the enthusiasm and coordination of employees. By subdividing the market, highlighting the key points of business development, formulating specific work objectives and task plans, making full use of the powerful platform of performance pay assessment scheme, further increasing the intensity of rewards and punishments, praising the advanced and encouraging the backward, forming a good atmosphere of doing their own jobs, doing their best and developing together, and promoting business development.
4. Enhance the vitality of enterprises and build a United and harmonious family. Give full play to the leading role of the Women's Federation and the Youth League branch, organize more collective activities to relieve stress for employees, let each employee have a practical personal work plan for the bank, listen to the voices of employees at work, help employees solve difficulties, make employees happy at work, and enhance their sense of belonging to the bank.
Second, improve and strengthen service functions and accelerate business development.
We will give full play to our own advantages, rationally plan and deploy the work objectives of the customer department and business outlets by subdividing business development priorities and integrating products, continue to take the customer department as the vanguard of market expansion, strengthen and expand the service functions of outlets, form a business development model with clear objectives, coordinated division of labor, mutual support and up-and-down linkage, and comprehensively enhance the market competitiveness of the whole bank. It is necessary to strengthen communication with business outlets, subdivide the service functions of the customer department, and subdivide the post responsibilities for public groups, international groups and individual groups, and make it clear that it is necessary to expand asset business, accelerate the all-round development of debt business, intermediary business and wealth management business, and change the previous passive situation of business expansion.
Standardize service, strengthen and expand the service function of outlets, focus on expanding debt business, personal business, intermediary business and wealth management business, focus on the person in charge of outlets, resident account managers and lobby managers, improve VIP database, integrate products, and implement "bundled" all-staff marketing strategy. With the help of our advanced online banking and self-service equipment, we can divert low-end customers, reduce the pressure on the counter and further optimize the service environment and customer structure. Continue to strengthen the service of paying wages, and effectively promote the rapid development of our bank card business and intermediary business. Strengthen the training and study of employees and improve their comprehensive professional quality. By cultivating our own teaching staff, we can create a good learning atmosphere by means of pre-class study, special training and exchange study.
Third, strengthen team building and improve overall combat effectiveness.
Strengthen the construction of leading bodies and improve their execution. The work of the leading group determines the success or failure of the whole team building. We will clearly define the division of labor, give full play to the wisdom and enthusiasm of all members, improve execution and carry out our work in a pioneering way. Play a vanguard and exemplary role. Achieve the goals of standardized operation, controllable risks, high-quality service and remarkable benefits. Fully mobilize the enthusiasm of young employees. The Youth League branch has formulated a detailed work plan, including training and learning for young employees, business competition, business promotion within the enterprise, organizing extracurricular activities for employees, etc., to guide young employees to establish correct employment concepts and professional ethics and improve the cohesion and combat effectiveness of the whole bank.
Excellent bank staff work plan 4
In view of the actual situation and existing problems in the current bank file management, we have made a serious study and formulated the file work plan for the new year:
First, further improve the archives management system.
On the basis of studying the archives law and archives management laws and regulations, and according to the requirements of the superior bank, the establishment and improvement of various archives management systems is the focus of strengthening archives management. According to the relevant regulations and requirements of archives management, combined with the characteristics of branches, a relatively systematic system has been established from the post responsibilities of archivists to the custody, inquiry, handover, confidentiality, security, statistics, identification, destruction, reception and utilization of archives. From collection, borrowing and utilization to storage and distribution, strict registration and signature system are uniformly implemented, which effectively prevents the occurrence of various accidents such as loss, disclosure and damage, and realizes the standardization, proceduralization and institutionalization of file management.
Two, to further improve the service level of archives management.
While constantly establishing and improving the archives facilities and management system, we will focus on the business infrastructure and constantly improve the management equipment such as archives, safety facilities and archives fittings of all units of the Bank through attention, inspection and supervision. Attach importance to the archiving and collection of documents and materials, especially some important documents that should be archived but not archived in the accumulated documents and materials, so as to enrich and enrich the contents of the archives. And will be equipped with corresponding facilities according to the standard of regular warehouse to ensure the normal development of archival work and the safety of archival entities.
Third, further improve the awareness of file secrecy.
Organize relevant departments and personnel to seriously study the speeches and documents at all levels of confidentiality work conferences, improve their understanding of the importance of confidentiality work in the new period, organize cadres and workers to seriously study leak briefings, and educate cadres and workers with hard facts. Further strengthen the confidential investment of all walks of life and improve the actual level of civil air defense and technical defense; Strengthen computer security, and change passwords regularly; Strengthen the management of confidential documents; Establish a dean responsibility system and implement a one-vote veto system for secret-related accidents to ensure that there is no leakage accident in the whole jurisdiction.
Four, to further improve the innovation ability of archives management.
It is necessary to change passive file management into active file management, actively study the file management problems formed by various new businesses, effectively combine file management with business development, ensure that file management keeps up with the needs of business development, and improve the innovation ability of file management.
Excellent bank staff work plan 5
This year is the second year that the business department has implemented the new performance appraisal method, and it is also a year that the business development of branches is facing severe challenges. Therefore, on the basis of earnestly summing up last year's work, the branch company has a deep understanding of the current situation, pinpointed the pulse of the market, fostered strengths and avoided weaknesses, and made concerted efforts to achieve healthy and rapid development of various businesses around improving management level and accelerating business development. The work plan is formulated as follows.
First, pay attention to the advantages of outlets and promote the rapid development of advantageous businesses.
First of all, the so-called access means to vigorously tap deposit resources, dig up deposits from other banks, and deposit market circulating funds into our bank, so as to make the deposits at outlets grow rapidly. First, mobilize the hospital staff to actively provide deposit marketing clues. As long as valuable marketing clues are found, account managers and relevant marketers will act immediately and contact customers in various ways to try to tap funds. Secondly, take advantage of the opportunity of a large amount of funds returning during the Spring Festival to find and track the flow of customers' funds in time and turn short-term hot money into long-term deposits. Third, make full use of the existing publicity methods of our branch, such as SMS marketing and publicity slogans, to convey the information of my deposits and attract customers to come to our door actively.
Secondly, the key to steady progress is to firmly retain the existing deposits of this firm. The first quarter is the peak season for banks to divert deposits, and the competition among major banks is bound to be extremely fierce. Our existing deposits are also at risk of being diverted by other banks. According to the current statistics, our branch will have millions of time deposits due in the first quarter, so it is very important for us to keep these funds.
Thirdly, financial management with capital preservation is the product of two-way calculation of deposit and financial management, which has short time, fast turnover and high interest rate, and can attract some customers with high liquidity requirements. Counter and outlet marketers can increase the sales of guaranteed financial products as a useful supplement to deposits, and can also promote the growth of outlets' deposits.
Two, combined with the characteristics of outlets, to promote the all-round development of business.
The branch is located in the downtown area, with many merchants and convenient transportation. Every merchant is a potential customer of a business friend card that can be tapped. With the new business friend card as the medium, it can attract merchants to pay for goods, increase deposits at outlets, drive small and medium-sized merchants to transfer money to pos, and create new jobs. At the same time, you can also sell credit cards to merchants to achieve the goal of killing multiple birds with one stone.
Third, the daily operation indicators of outlets are always unremitting.
While deposit marketing and business card expansion are in full swing, other daily business indicators of outlets cannot be relaxed. For example, key funds, insurance, precious metal sales and so on. At the same time, strengthen and improve the assessment and incentive mechanism to enhance the enthusiasm and coordination of employees. By subdividing the market, highlighting the key points of business development, formulating specific work objectives and task plans, making full use of the powerful platform of performance pay assessment scheme, further increasing the intensity of rewards and punishments, praising the advanced, encouraging the backward, forming a good atmosphere of performing their duties, doing their best and developing together, and promoting business development.
Four, improve the service level, standardize the service, and strive for first-class service outlets.
Standardize the service, do a good job of three-tone service according to the requirements of civilized service of the head office, think what customers think, be anxious about what customers are anxious about, and improve the service products in detail. Strengthen and expand the service function of outlets, focus on expanding debt business, personal business, intermediary business and wealth management business, focus on the person in charge of outlets, account managers and lobby managers, improve VIP database, integrate products, and implement bundled all-staff marketing strategy.
Strengthen the training and study of employees and improve their comprehensive professional quality. Use pre-class study, special training and exchange study to create a good learning atmosphere and improve the cohesion and combat effectiveness of employees. With the help of our advanced online banking and self-service equipment, we can divert low-end customers, reduce the pressure on the counter and further optimize the service environment.
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