Corporate culture of Alibaba's six-pulse Excalibur

Everything serves the users.

Customers are food and clothing parents.

Respect others and maintain Alibaba's image anytime and anywhere.

Laugh at complaints and grievances, and actively solve problems for customers at work.

In the process of communicating with customers, even if it is not your own responsibility, you will not shirk it.

Think from the customer's standpoint, and on the basis of adhering to the principle, finally achieve customer and company satisfaction.

We should have a sense of advanced service and prevent problems before they happen.

combine/join forces (with sb)

* * * enjoys the heavy responsibility of * * *, and ordinary people do everything unjustly.

Actively integrate into the team, willing to accept the help of colleagues and cooperate with the team to complete the work.

Actively express constructive opinions before making decisions and fully participate in team discussions; After the decision is made, no matter whether the individual has any objection or not, there must be sufficient words and deeds to support it.

Actively share business knowledge and experience; Take the initiative to give necessary help to colleagues; Good at using team strength to solve problems and difficulties.

Be good at cooperating with different types of colleagues, do not bring personal preferences into work, and fully embody the principle of "material-oriented, not people-oriented".

Have a sense of ownership, actively influence the team, improve team morale and atmosphere.

Embrace change

Welcome change and be brave in innovation.

Adapt to the daily changes of the company without complaint.

Face the change, treat it rationally, communicate fully and cooperate sincerely.

Self-adjust the difficulties and setbacks brought about by changes, and actively influence and drive colleagues.

We should have a forward-looking consciousness in our work and establish new methods and concepts.

Create changes and achieve breakthroughs in performance improvement.

honest

Honest and upright, keep your word.

Honest and upright, consistent with words and deeds, not affected by interests and pressure.

Express your views accurately through the correct channels and processes; Express criticism and put forward corresponding suggestions at the same time, be outspoken and secretive.

Don't spread unconfirmed news, don't talk about things and people behind their backs irresponsibly, and be able to guide them positively.

Dare to admit mistakes and take responsibility; Objectively reflect the problem and severely stop the dishonest behavior that harms the interests of the company.

Can consistently implement the above standards.

enthusiasm

Be optimistic and never give up.

I like my job and agree with Alibaba's corporate culture.

Love Alibaba, take care of the overall situation, regardless of personal gains and losses.

Face the daily work with a positive and optimistic attitude, constantly motivate yourself and strive to improve your performance.

Never give up when encountering difficulties and setbacks, constantly seek breakthroughs and move towards success.

Constantly set higher goals, the best performance today is the minimum requirement for tomorrow.

Devote oneself to work/career

Professional persistence and Excellence

Do only work-related things during working hours; There are no repeated mistakes caused by dereliction of duty.

Don't put off till tomorrow what you can do today, and follow the necessary workflow.

Keep learning, self-improvement, and fully reflect the result-oriented work.

Can correctly arrange work priorities and do the right things according to priorities.

Follow but not stick to the workflow, simplify the complex and achieve greater results with less investment.

Overcome yourself: like your job and agree with Alibaba's corporate culture; Love Alibaba, take care of the overall situation, regardless of personal gains and losses; Face daily work with a positive and optimistic attitude, never give up when encountering difficulties and setbacks, constantly motivate yourself and strive to improve your performance; Always influence and drive colleagues and teams with optimism and winning belief; Constantly set higher goals, the best performance today is the minimum requirement for tomorrow;

Don't put off today's work until tomorrow, just do work-related things during office hours; Follow the necessary workflow, without repeated mistakes caused by dereliction of duty; Continuous learning, self-improvement, and fully reflect the result-oriented work; Be able to correctly arrange work priorities and do the right things according to priorities; Follow but not stick to the workflow, simplify the complex, and gain more with less input.