Duties of protocol posts

Most concierge staff are responsible for carrying luggage and guarding the door. Their task is to report directly to the front office manager, but most concierge departments operate in an independent mode. The following are the duties of the concierge post arranged by Bian Xiao. Welcome to read the reference!

Duties of protocol posts

Concierge post responsibilities 1

Job responsibilities:

1, greet and bid farewell to the guests politely. Provide professional services that meet hotel standards for hotel guests, and assist important guests to check in and check out.

2. Be familiar with the hotel products and tourism information of the city, and be able to provide basic consulting services and arrange tourism services for guests.

3. Provide receiving and dispatching services, warehousing and transit services, agency services and running errands for guests.

4. Ensure that all equipment in the work area is in good working condition.

Qualifications:

1, healthy, good-looking, under 45 years old, height 1.70 or above.

2. Good at communicating with guests, willing to work in service and able to undertake night shift.

3. Working experience in hotel industry, simple interlocutor in English is preferred.

4. The treatment is negotiable.

Responsibilities 2 of protocol post

Job responsibilities:

1. Provide luggage handling and storage services for arrival and departure guests according to the luggage service process and requirements, and make records. 2. Implement various agency services.

3, baggage car equipment cleaning and maintenance work,

4. Responsible for mailing umbrellas and express delivery, and distributing newspapers and letters.

5. Assist the front desk to show the guests around the room and take back the room keys.

6. Help guests to provide car rental reservation and car service.

7, major events and important reception tasks when the doorman service, etc.

Requirements: height 170 or above, good image, under 50 years old, warm and hospitable, experience in the same position is preferred.

Concierge post responsibilities 3

Job responsibilities:

1, responsible for getting on and off guests.

2, guest inquiries, parcel delivery work.

3, room supplies.

Requirements:

1, love the hotel service industry.

2. Fluent oral English, strong communication and conversation skills in Chinese and English, flexible and changeable.

3. Strong sense of responsibility, good team spirit and strict self-discipline.

Responsibilities 4 of protocol post

1. Provide welcome work for the guests in the store.

2. Transport luggage or related items for arrival and departure guests.

3. Be familiar with the service items, business hours and locations of the hotel, and answer questions raised by the guests at any time.

4. Prepare and serve important teams and meetings.

5. Provide guests with other legal and reasonable services within the business scope of the Group.

6. Complete other tasks assigned by the leaders.

Requirements:

Height 175cm or above, 18-30 years old, good image, good health, hard-working.