Find an article about the good deeds of the toll station in Spring Festival travel rush?

"Serving the people and contributing to the society" is the service tenet of our expressway toll collectors. Jin Lan Toll Station of Heng-Shao Expressway has continuously improved the quality of employees by establishing civilized unit activities, paying close attention to team building, and constantly strengthening the ideological education of employees. Especially in this special period of Spring Festival travel rush, good people and deeds are constantly emerging, which makes people feel that there is a mellow fragrance of civilization everywhere.

at 8: 7 a.m. on January 12th, a bus with the brand Xiang D94327 suddenly broke down in X2 lane when it got off the expressway at our station. At that time, it was at the peak of traffic flow in Spring Festival travel rush. In order to avoid traffic jams and allow vehicles to pass quickly, the staff on duty assisted the driver to push the car out of the toll lane together. Knowing that the driver needed help, he took the initiative to contact the mechanic in the town to help provide repair tools, help the driver repair the vehicle, and provide boiled water for the driver. The mechanic thanked him again and again.

at 6: p.m. on January 19th, at the peak of the day's traffic, the driver's friends were eager to go home, and the car driver coming from Hengyang was anxious to go home. At that time, the toll was 17 yuan. He carelessly paid the toll with fifty yuan as ten yuan coins, took the ticket and prepared to leave. When the toll collector on duty found it, he shouted in time: "Master, I want to change your money!" When the driver of the car heard this, he stopped at once, and the monitor on duty returned 4 yuan's money to the driver. After receiving the money, the driver repeatedly thanked him.

The news said that "it's a little cold in winter this year". In this freezing weather, the weighing system of X2 lane of Jin Lan toll station also went on strike on the third day of the New Year's Day. When vehicles pass through the lane, they can't display the information of vehicle axle groups. What should I do? The monitor on duty brought a bucket of hot water to slowly pour on the weighing plate, so that the frozen snow melted and swept away, which made the weighing system work again and ensured the normal traffic of the driveway. On the same day, when a white car with the brand of Yue Y SL568 stopped by the E2 lane of our station and asked the staff on duty for directions, when it was ready to start the high speed on the car, it was found that the car could not be started at all. The driver was so anxious that they rushed back to Guangzhou to reunite with their families. At this time, the monitoring monitor received a report from the toll collector on duty from the monitoring room and immediately went to the toll plaza from the monitoring room. After some inspection, it was found that the weather was too cold. The driver said gratefully, "Thank you!"

The above incidents are only episodes in our toll collection work. As a toll collector, it is a great comfort for those who need help when they are in trouble to provide a little help to past drivers and passengers within their own power. Let's always integrate the concept of "sincere service and satisfactory service" into the trivial matters in the charging work, start from the details, carry forward the spirit of the times of toll collectors in expressway, and write the notes of a harmonious charging environment with practical actions.