How should a store manager manage his employees?

The word "gold" of a gold medal manager not only represents the creation of wealth, but also contains rich management meanings. Only by managing talents well can employees work together to create wealth for enterprises in Qi Xin. Therefore, the word "human" is at the top of the word "gold", and everything is supreme. The left and right of the word "human" indicate the balance between harmony and ideas, and the left and right are integrated into one, rushing to the zenith, indicating that people are United and unstoppable. Below the word "people" is "Wang", the horizontal line above the word "Wang" represents the emperor or the boss of the enterprise, the horizontal line in the middle represents the middle-level cadres, the horizontal line below represents the employees, and the vertical line in the middle represents the contact and communication between the boss, the store manager and the employees. This kind of contact and communication is the backbone of the enterprise, and middle-level cadres play the role of uploading and distributing. Two points represent the eyes of wisdom, and represent the monitoring, feedback and adjustment of management process. "People-oriented", respecting people, caring for people, caring for people, educating people, inspiring people and restraining people, is the most important question of management. Martha's boss said, "Running a business is the operator." Business owners and store managers should not only pay attention to profits but ignore the material interests and inner world of employees who create profits. Our employees are not machines or slaves. They are intelligent, creative, reasonable, famous and proud living modern people, and some of them are even intelligent, creative and moral talents. Therefore, respecting, caring and educating people should be the first foundation of management science. Home and Pepsi prosper, and people and enterprises prosper. It is hard to imagine how much progress modern enterprises can make by forcing slaves to build the Great Wall of Wan Li with whips. It is not the best policy of management to oppress people with power, but to move people with emotion and convince people with reason, and Qi Xin should work together. In management, the first is to be affectionate to employees, the second is to be reasonable, and the third is rules and regulations. There was an example. A very capable employee once enthusiastically asked the supervisor to improve a specific workflow according to his opinion, but the supervisor rejected his opinion and thought it was not feasible. So he had a little disagreement with the supervisor. On one occasion, an employee violated the workflow without authorization and was found by the supervisor and severely criticized. Instead of admitting that he was wrong, he insisted that the supervisor was selfish and had a quarrel with him. The supervisor said that according to the rules and regulations, you can be fired, and if you don't fire, you will be deducted for at least three months. The supervisor reports to the store manager. There is nothing wrong with the supervisor. According to the rules and regulations, he can indeed be fired. However, the manager knows that this employee usually has a good working ability, and after firing him, he may not find an old employee who is as skilled and capable as him. So he talked to the employee. First of all, praise him for taking the initiative to make suggestions for the enterprise with the spirit of the protagonist. His spirit is commendable! The store manager was very respectful and listened carefully to the employees' suggestions on improving the workflow. The position, feelings and attitude of the store manager touched the employees. Don't be arrogant. If you have something to say, just tell the manager. Only when the atmosphere was friendly did he point out the infeasibility of employees' opinions. It is also pointed out that if everyone in the company makes their own decisions and does not abide by the rules and regulations, it will cause chaos and irregular consequences to the whole enterprise. Move people with emotion first, then convince them with reason, so that employees can be convinced and admit their mistakes. This management method is obviously much better than simple dismissal. In addition to respecting and caring for employees, we should also pay attention to educating and motivating employees. Not everyone is born this way. There is always a gradual process to accept new ideas, new knowledge and new fashions. Our enterprise should carry out targeted education on economic situation, social competition, morale and fighting spirit, production quality and labor discipline according to the needs of enterprise production development. The forms of education can be varied, such as heart-to-heart, conference speech, slogan warning, environmental cultivation, group activities and so on. The management of education is long-lasting, and some even affect people's life, benefiting them for life. The management of rules and regulations is necessary. But we should pay attention to the effect. Rules and regulations are just means, not goals. The implementation of rules and regulations must be conducive to the development of enterprises, to improving the sense of responsibility of employees, and to improving the discipline and ideological and moral level of employees. If the relationship between cadres and the masses is frozen after the implementation of rules and regulations, the relationship between employees is frozen, and the enthusiasm and creativity of employees are dampened, resulting in psychological confrontation among groups, then the consequences of the implementation of such rules and regulations will definitely fail. It often happens that praise and heart-to-heart discussion are more effective than deadpan criticism and reprimand, and reward is more effective than punishment.