What are the technical requirements for serving the Asian Games?

Asian Games Volunteer Service Requirements and Standards Asian Games Volunteer Training 2010-05-12 12:10:29 Read 17 Comments 0 Font Size: Large, Medium and Small Subscription

Through training, volunteers for the Games can Participants have further mastered the volunteer service requirements and service specifications. Service requirements are the guarantee for the successful completion of volunteer services, and service specifications are the prerequisite for service quality. Therefore, in practice, services must be provided strictly in accordance with service requirements and specifications, so as to effectively provide high-quality services for the Asian Games and successfully complete the volunteer service work for the Asian Games.

1. Asian Games volunteer service requirements

1. Sincere and friendly, enthusiastic and generous

The Asian Games is a grand event for Asian youth, a platform for exchanges, a bridge of friendship, and an important opportunity to showcase Chinese culture and the spiritual outlook of the Chinese people. Volunteer service is the best display window. . Therefore, volunteers should warmly welcome visitors and serve sincerely. At the same time, they should also be proactive and generous, neither humble nor overbearing, and thoughtful and decent.

2. Service with a smile, thoughtful and meticulous

A smile is the best business card and the best way to communicate. Quality service starts with a smile. While serving with a smile, volunteers must be meticulous, pay attention to observation, be anxious about people's needs, and think about people's thoughts. The best service is spiritual communication.

3. Integrity and punctuality, and devotion to duty

Integrity and punctuality are the basis for earning respect, and punctuality is the basis for integrity. Punctuality is the most basic requirement for volunteers. . Every volunteer at the Asian Games must fulfill their duties and stick to their posts. This is not only the fulfillment of obligations by volunteers, but also a requirement of integrity.

4. Obey the command and take into account the overall situation

The volunteer service work of the Asian Games is a huge systematic project, and the work of every volunteer is part of this project. Therefore, only by taking the overall situation into consideration and paying attention to teamwork can this system project be successfully completed.

5. Be self-clean and behave in a civilized manner

Respect the privacy of others, speak in a civilized manner, behave gracefully, and maintain the image of volunteers; do not do anything that damages the national dignity and personality, and safeguard the country image.

6. Observe rules and disciplines and adhere to principles.

Asian Games volunteers not only represent themselves, but most of them also represent our country. During volunteer services, volunteers must pay attention to abide by foreign affairs disciplines. Do not disclose national secrets and have the courage to safeguard national interests.

7. Unity and friendship, mutual assistance and progress

The Asian Games is the largest volunteer service operation in Guangzhou and even Guangdong. Volunteers should strive to practice the spirit of volunteerism and actively carry out volunteer activities among volunteers. communication, collaboration, mutual support, solidarity and mutual assistance, and strive for common progress.

II. Asian Games Volunteer Service Standards

1. Uniformly dressed on duty

While on duty, volunteers should be uniformly dressed as required and be neat and tidy. . Wear a volunteer hat, volunteer ID card and other volunteer identification.

2. Observe working hours

Volunteers should strictly abide by working hours and consciously do not be late or leave early. If you are unable to work due to illness or other reasons, you must ask for leave in advance from the site manager, and you can leave your job only after approval. In case of special weather and other circumstances, if not notified by the command center, everyone should report to work on time and not be late or leave early.

3. Stick to your job position

Volunteers are not allowed to handle personal matters while on duty, and are not allowed to leave or leave their posts without reason. If you are away from work for a short period of time due to reasons such as going to the toilet or providing volunteer services, you must inform other volunteers at the station. The need to provide volunteer services away from work should not affect the orderly progress of normal volunteer services at the site, and should be within the scope of one's ability. Providing volunteer services away from work for long periods of time and long distances is not encouraged.

4. Perform job responsibilities conscientiously

Volunteers must complete every service task they undertake and fulfill their responsibilities. It is necessary to ensure that communication tools remain open. When encountering problems or emergencies that cannot be solved by oneself, one must seek support and help from the area director and site director, and provide volunteer services as required.

While on duty, volunteers are not allowed to receive visits from relatives and friends, and are not allowed to engage in entertainment and leisure activities such as reading newspapers, magazines, and listening to music that are not related to volunteer services.

5. Maintain the work environment

Prevent work or service stations from being messy, making loud noises, chasing and playing, smoking and drinking, spitting, littering, and disorderly placement of items etc. will damage the image and high-quality service level of the entire volunteer team.

6. Strengthen teamwork

Volunteers should actively communicate and coordinate, pay attention to unity and cooperation, understand each other, help each other, remind each other, supervise each other, obey arrangements, and form a strong team Team cohesion and combat effectiveness.

7. Enhance safety awareness

While on duty, volunteers should increase safety awareness, pay attention to protecting personal and property safety, and contact the site leader in case of emergencies. Get support and help.