Section 2 Work Summary of the Unit 202 1

Unit work summary in the second quarter 202 1

I have been working in the marketing department for six months. During the past six months, my leaders and colleagues have given me great support and help, which has enabled me to quickly understand and get familiar with the business I am responsible for, and at the same time have a preliminary understanding of the overall atmosphere and work situation of the company. In the past six months, the leaders of the marketing department have always cared about me and given me many suggestions, and my colleagues have also helped me solve many problems enthusiastically. Let me quickly integrate into this big family. Become a member of the marketing department. The following is a summary of my work in the second quarter:

Job responsibilities At present, my work focuses on:

1, service. I need to deal directly with customers. As a representative of the company, I always remember that my image is the image of the company, so in this job, I always keep this warm and patient attitude to deal with all business. In this process, gradually accumulate experience. It laid a good foundation for me to serve my customers better in the future. In addition to these, I will do some logistics work in the marketing department every day, keep abreast of market trends, obey the arrangement of the leaders, and I can always help if necessary. Finish the work arranged by the leader on time and in quantity.

2, product price management, customer management, specifically including in accordance with the relevant sales management system, to supervise the relevant departments, check the specific implementation, put forward opinions and suggestions; Grasp the real-time market dynamics at any time, and make statistics and sorting out the customer dynamics. Do a good job in customer satisfaction survey and customer evaluation; Inspect, supervise and inspect the sales market;

3. Other work assigned by the leaders. Through the completion of the above work, I realize that an excellent marketer should have excellent management ability, constantly strengthen the service consciousness, always put himself in the other's shoes when something happens, good coordination and communication skills, the ability to find and solve problems in time, the ability to accurately analyze, judge and predict the market, the ability to ensure the timely and symmetrical information of managers, good language expression ability, fluent writing expression ability and strong innovation ability. To improve work efficiency and quality as the standard, and constantly enhance the appeal, cohesion and combat effectiveness of the work.

In just a few months, although we have done some work within our power, there is still a certain gap compared with an excellent market employee standard. I also have a summary of what I did badly:

1, due to lack of experience, short management time and other reasons, although they understand the importance of innovation, they are not sensitive enough to innovation and often do not realize the need to change their practices quickly.

2, due to too little experience, sometimes the handling of related problems at work is always poorly coordinated, and no suitable solution can be found at the moment.

The ability to always put yourself in others' shoes needs to be further strengthened.

In work and life, when communicating with people, the ways and methods of speaking need to be further improved.

I think: it is my premise and guarantee to bravely and correctly admit shortcomings and deficiencies and constantly improve in my future work and life.

The second chapter in the second quarter unit work summary 202 1

Since the second quarter, the stock index has continued to climb, investors' trading enthusiasm has been high, and the trading volume has continued to enlarge. With the resumption of ipo suspended for several months and the early response to the opening of the Growth Enterprise Market, the market volatility is increasing, and investor education is particularly urgent and important. According to this feature, combined with the overall arrangement of the 20-year investor education plan for securities, in the second quarter, the company further strengthened organizational leadership, improved the system, expanded educational methods and channels, and advocated investors' value investment and rational investment, which further maintained the stable development of the securities market and achieved certain results. The investor education work in the second quarter of this year is summarized and reported as follows:

First, further strengthen organizational leadership, improve the system, pay close attention to implementation, and actively promote investor education.

All business departments of the company continue to focus on investor education, strengthen the functions of the leading group for investor education, and further ensure the smooth development of investor education from the organizational leadership. At the same time, the company also put forward more clear requirements for the implementation of the investor education work in the sales department, requiring the sales department to reasonably arrange the investor education work plan, working methods and time of the sales department according to the overall requirements of the company's investor education work and the actual situation of the sales department, and organize, coordinate, supervise and implement the investor education work in the sales department to ensure the smooth progress of the investor education work. Among them, Xinhua Road in Shanghai, Chun Qing East Road in Hangzhou, Jiaochangkou in Chongqing and other business departments have formulated detailed investor education plans, which are rich and substantial, and have aroused unanimous praise from investors. On this basis, the company continuously increased the investment of special funds for investor education, constantly innovated the form of publicity, expanded the coverage of investor education, strengthened its influence, and strived to make investor education deeply rooted in the hearts of the people.

Second, actively carry out various forms and rich contents of educational activities to effectively improve the effectiveness of investor education.

According to the different development stages of the securities market and local specific conditions, the business departments of the company actively adjust the forms of investor education and publicity, adopt various forms, and conscientiously do a good job in investor education.

According to the relevant requirements of the regulatory authorities and companies, the business departments have continuously improved and enriched the investor education park. In view of the reopening of ipo and Growth Enterprise Market, they have set up a warning column on the risk of new share subscription and a knowledge column on Growth Enterprise Market in the investor park, which has won unanimous praise from customers. At the same time, the company makes full use of the wide application of the company's website, opens up investor classes, and publishes the latest laws and regulations, securities knowledge, risk warnings and other contents on the company's website for investors to browse and download.

More than 20 business departments such as _x North Street, _x Road, _x Road and _x Avenue have popularized securities knowledge to investors through stock market salons, investor schools and other forms, and carried out colorful investor education activities for different investment groups. At the same time, Shenzhen Management Headquarters regularly holds a series of high-level private equity roadshows (investment reports), inviting the top and most successful private equity managers at home and abroad to give live speeches, interacting with investors, and conducting in-depth and rigorous analysis and research from macro strategy to individual stock investment value analysis, so that investors can deeply feel the rigor and logic of investment and play a guiding role in later investment.

Third, organize business training and compliance competitions to improve the professional quality of employees and provide better education and services to customers.

At present, the securities market is changing with each passing day, and innovative businesses and varieties emerge one after another. To this end, the company has established a perfect training system for employees' lack of knowledge structure. The relevant functional departments of the company have organized many special video trainings, covering securities laws and regulations (especially the Interim Provisions on the Management of Brokers), industry self-discipline regulations and new business development rules.

At the same time, in order to strengthen the awareness of norms, strengthen compliance construction, build a compliance system, cultivate a compliance culture, promote the development of norms, provide better services for investors, and further improve investor education, the company organized a company-wide compliance competition. From April to the end of June this year, the preliminary and semi-finals have been completed, and the final will be held in July on TV. Through this compliance competition, the company set off an upsurge of everyone learning and compliance, which greatly promoted the development of investor education in the company. Among them, there are more than 20 business departments such as _x Road, _x Road and _x Road. Using this compliance competition, the internal training mechanism was further clarified, and securities knowledge was studied once a week, which greatly improved the business skills of employees and enhanced the company's image.

Four, the use of technical means to strengthen customer visits and customer consulting services, and effectively protect the rights and interests of customers.

According to the company's regulations, all business departments organize special personnel to pay a return visit to new customers, verify their identities, reveal risks, collect customers' opinions, answer customers' questions, and make detailed records by using crm system. At the same time, all business departments use crm system to strengthen the screening and analysis of customers, and strengthen basic customer services such as winning new shares, risk warning, dividend notice, etc. through SMS and telephone, which further effectively protects the rights and interests of customers.

Fifth, give full play to the advantages of news media and create a strong atmosphere of investor education and publicity.

All business departments actively strengthen cooperation with news media and adopt various forms of cooperation to expand the influence of investor education. _x, _x, _x, etc. 15 Business Department has continuously deepened investor education through cooperation with radio, television, newspapers, websites and other media, and achieved good results.

In the second quarter of this year, the company made some achievements in investor education, but it also encountered some problems in deepening investor education, which need to be studied and solved in practice. The outstanding problems include: first, the existing contents and methods of investor education are still difficult to meet the individual needs of investors, and the pertinence of investor education needs to be strengthened; Second, some business departments lack trainers, and the training level needs to be improved.

With the in-depth development of the market in the past 20 years, more and more aspects need to be paid attention to in investor education. Securities companies will, as always, strengthen leadership, seriously organize and actively promote investor risk education as a daily and long-term work, enhance investors' risk awareness, safeguard investors' rights and interests, improve investors' ability to resist risks, and continue to consolidate and improve the achievements of investor education.

Chapter 3, Section 2, Work Summary of the Unit 202 1

In the second quarter of 20xx, under the correct leadership of the town party committee and government, with the support of the town departments at all levels, and with the joint efforts of the two committees, the creation of rural spiritual civilization in Gaogou community adhered to the spirit of the xx Congress and the xx Plenary Session of the No.3 Middle School, actively practiced the party's mass line, vigorously promoted the creation of rural spiritual civilization, and achieved certain results in the work. The work of creating rural spiritual civilization in Gaogou Community in the second quarter is summarized as follows:

First, adhere to economic construction as the center and provide strong material guarantee for the creation of civilized communities.

The development of rural social economy is inseparable from the development of science and technology, which promotes development and strives for development through innovation. In order to promote the better and faster development of the local economy, Gaogou community takes advantage of its geographical advantages, actively develops diversified businesses and continuously expands the collective economy. Relying on village-level party organizations, community party member actively takes the lead in various activities, giving play to the vanguard and exemplary role of party member, continuously increasing farmers' income, and providing a strong material guarantee for the creation of civilized villages.

Second, adhere to the people-oriented principle and strengthen the construction of spiritual civilization.

In recent years, we have intensified the construction of spiritual civilization and put the improvement of people's quality of life in a very important position. Close to reality, close to farmers, earnestly study the implementation outline of civic moral construction, strengthen ideological and moral education, and carry out "Civic Moral Construction Publicity Month" and activities of respecting and loving the elderly in the community in the form of blackboard newspapers, training lectures and cultural and recreational activities, so as to vigorously carry forward the virtues of honesty and trustworthiness and the new social trend of family harmony. Greatly enriched the spiritual life of the majority of villagers, and the social atmosphere was constantly optimized.

We always adhere to the people-oriented principle, take the benefit of the whole village people as the fundamental purpose of accelerating development, focus on solving the problems that the people care about, and constantly expand the coverage of social security.

Third, create a good cultural atmosphere and improve the quality of villagers.

In recent years, Gaogou community has strengthened planning, optimized layout, and strived to improve the quality and grade of rural construction; Insist on strengthening rural transportation, environmental sanitation, greening and other infrastructure construction, beautify the village appearance, and accelerate the pace of rural market town construction; Persist in improving the surrounding environment of villages and optimize the quality of production and life in rural areas; Adhere to the people-oriented principle and improve the overall quality of villagers.

In the second quarter of 20XX, at the suggestion of the masses, Gaogou community erected a sun lamp street lamp in front of the village department. Every night, the lights are bright, and many women spontaneously organize to dance in front of the village department. Everyone used to be here today, and there is no fixed venue tomorrow. Everyone says it's all right now, and finally there is no need to find a venue. Gaogou Community Dance Team also won unanimous praise in the voluntary performance of county cultural organizations.

With the development of production, the improvement of life and the deepening of new rural construction, the spiritual and cultural needs of farmers in our community have been significantly improved. During the slack season and traditional festivals, the masses write and perform, entertaining themselves and enjoying themselves. Farmers go to the fields during the day, sing operas at night, dance yangko and dance in their leisure time, and the spiritual and cultural life of the masses is thriving.

Through various healthy and rich cultural activities, the strong local flavor and the strong spirit of the times are organically combined to further unite people's hearts, stimulate enthusiasm, and strive to build the community into a position for ideological and moral education and a window for spiritual civilization construction.

Fourth, do a good job in social security and create a safe new village.

The comprehensive management of community social security has also been continuously strengthened. First, establish and improve public security and polling organizations, resolve contradictions among villagers in a timely manner, and eliminate various unstable factors in the bud. The second is to set up a full-time patrol team, assign special personnel to patrol at night to find unstable factors and maintain community security and stability.

Five. Actively "prevent drowning" in summer.

After the town party committee and government held a meeting on "preventing drowning", the two committees of Gaogou community quickly conveyed the spirit of the meeting, convened a meeting of the two committees of the community, and set up a leading group on "preventing drowning" with the general party branch secretary as the leader and the other two committees as members, which was fully responsible for the work of "preventing drowning" in the community, formulated a work plan for "preventing drowning" in Gaogou community, and made the work concrete and detailed. At the same time, by inserting the warning sign of "preventing drowning", at present, there is no drowning incident in Gaogou community.

In recent years, under the correct leadership of the superior Party committee and government, with the joint efforts of the "two committees" of the community and the joint participation of the whole village, the civilization creation project of our community has made certain achievements and been fully affirmed by the superior Party committee and government, but we are also deeply aware of the shortcomings. If the work is not standardized and scientific, the economic and social development structure is single and the benefits are not high, and some work is not in place. In the future work, we will definitely sum up our work experience, innovate our work ideas, and strive to build a "democratic, civilized, harmonious and prosperous" new socialist countryside!