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What if Amazon buyers don't like to leave comments?
People like helping others and doing important things. (Hahahaha ~ Helping others is a traditional virtue) Sellers can take advantage of this and tell customers that their feedback is very important. After concluding a single transaction, send an email to the customer, indicating that your company has been actively seeking ways to improve products and services, and urgently needs customer feedback, encouraging customers to leave comments and share their shopping experiences with others.
2. a little reward: capture the hearts of customers
What should you do if the customer is busy or just doesn't want to write comments? Reward customers! You can motivate them in the following ways: discounts, coupons, inviting customers to exclusive VIP shopping activities, gift certificates, etc.
Although getting customer comments is helpful to develop your business, you need to be cautious when doing so. Some companies will punish sellers who ask customers for advice. Amazon prohibits sellers from asking customers for praise through various incentives. If the seller is suspected of inducing customers to leave comments, the seller's account will be marked with a red badge. However, you can make your own decisions on your own website, but be careful on other websites.
3. Use some evaluation software, such as Cool Bird.
Cool Bird provides a variety of Amazon email templates for Amazon sellers to refer to, supports multiple languages, and can also create their own emails as needed. Mail templates provide a variety of labels, which can be replaced with relevant information corresponding to the order number without any change, and also support a variety of conditional filtering, which has a higher success rate.
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