Self-inspection report on civil letters and visits

# Report # Introduction The written expression in the self-inspection report should be practical and realistic, and the achievements should be affirmed. There should be no false statements and exaggerations. All matters explained by data must be true and accurate. The following is the self-inspection report of civil affairs letters and visits, welcome to read!

Article 1 Self-inspection Report on Civil Affairs Letters and Visits

In accordance with the unified arrangements and requirements of the petition work of the district party committee and government, the Civil Affairs Bureau of XX District has adhered to the economic construction as the center, closely focused on the overall stability of the whole region, actively done a good job in the petition work and the petition work of abnormal people, successfully completed the objectives and tasks of this year's petition work, and made positive contributions to maintaining social stability in our region. The work of the masses and letters and visits in the past 20 years is now reported as follows: 1. Strengthen organizational leadership and further strengthen work responsibilities.

In order to further improve the work of letters and visits and ensure the smooth flow of letters and visits, our bureau has continuously strengthened organizational leadership and further strengthened its work responsibilities. First, put the masses and letters and visits on the important agenda, and hold a 18 symposium throughout the year. At the same time, leading cadres' debriefing, target management and civil servants' performance appraisal are included, which further strengthens the attention of cadres and workers to this work. Second, the leading group for letters and visits with Hu Zongshu, secretary and director of the bureau, as the team leader, members of the party group of the bureau as the deputy team leader, and principals of various departments as members was adjusted in time, and part-time letters and visits cadres were equipped. A working mechanism has been established in which the top leaders take the overall responsibility, the team members carry out one post and two responsibilities, and the heads of major departments implement them concretely. Third, during the National Day, the West Expo and other special periods, members of the leading group insisted on personally receiving people's letters and visits, which ensured the orderly development of people's letters and visits during the * * period. Fourth, timely release the time, name, position and other information of leaders' visits to the society, ensure the smooth channels of letters and visits, and form a good situation in which people are arrested, everything is managed, and everything is handled by people.

Two, pay close attention to the key difficulties, and strive to do a good job of letters and visits.

This year, the letters and visits received by our bureau mainly include low-income households, needy households, five-guarantee households, special care recipients, active servicemen, old demobilized soldiers, and old workers who have been reduced. , mainly reflects the life, production, medical care, children's education, housing difficulties and other issues. In this regard, the bureau party group attached great importance to it and further intensified its work. First, timely order the relevant departments to investigate and deal with the problems reflected by the masses one by one according to the policy period to ensure that contradictions are not handed over. Second, a ledger was established for key personnel and important matters, and the rate of investigation and resolution of contradictions and disputes reached 95%. The third is to do a good job in the petition cases approved by the higher authorities, so that the relevant materials are standardized and complete. 100% implemented the leadership package, and the due investigation rate reached 100%, and the interest litigation rate reached 90%. The fourth is to further standardize the handling of review cases, and the rate of interest litigation and interest visit has reached 80%. Up to now, our bureau has received 69 letters from the masses, with a settlement rate of100%; More than 200 tourists were received/kloc-0, and the survey rate was 100%. On 20 17, there was no phenomenon of leapfrog gathering and petitioning.

Third, improve the working system to ensure the orderly development of letters and visits.

In order to safeguard the vital interests of the broad masses, maintain social stability, create a harmonious political environment, and promote the economic development of the whole region, our bureau has supplemented and improved the petition work system according to the characteristics of the civil affairs department.

The first is the learning and training system. According to the requirements of letters and visits, our bureau has strengthened the study of letters and visits regulations and civil laws and regulations, and organized the heads of bureau organs and affiliated institutions to carry out training on relevant knowledge of letters and visits in view of the particularity of letters and visits, which has enhanced the importance and sense of responsibility of all staff in letters and visits and further improved the overall quality of cadres and workers.

The second is the first question responsibility system. Set up the duty post of the first inquiry, set up the register of matters handled by the duty post of the first inquiry, warmly receive the visiting masses, register the matters handled by each visiting mass, and follow up the investigation. At the same time, all government departments and subordinate institutions are required to seriously receive every visit and letter from the masses. As long as the visiting people ask about the staff of the department, everyone can answer patiently. The questions raised by the visiting masses do not involve the undergraduate course, and the staff should also take (transfer) the visiting masses to the relevant business departments.

The third is the accountability system. It is stipulated to answer questions from visitors, conduct investigation and supervision according to policies, laws and facts, and bear relevant legal responsibilities for what they say and do.

The fourth is the leading cadre package system. Leading cadres must thoroughly investigate the problems and cases involved in letters and visits from the masses, and must find out clearly and have results.

The fifth is the petition registration and file management system. The reception room of the Bureau of Letters and Calls and all business departments have established a register of letters and visits, carefully recording the problems reflected by the masses, and making procedures and records when transferring to the office to avoid delaying the solution of the problems of the masses. A file management system for letters and visits has been established and improved, and the paper and electronic files of letters and visits that have been completed have been sorted and filed in time, so that the files are neatly bound and the items are clear.

The sixth is to improve the mediation mechanism of contradictions and disputes. Improve the mediation mechanism of contradictions and disputes, adhere to the regular analysis and study of letters and visits, solve major letters and visits, respond to letters and visits in a timely and proper manner, and ensure that letters and visits are led by the bureau, managed by departments, and handled by special personnel in specific cases.

Four, make full use of the network platform, the implementation of online petition.

Our bureau attaches great importance to online letters and visits. In order to ensure the smooth development of online petition work, we have specially equipped full-time online petition staff, equipped with computers, printers, fax machines and other necessary office equipment, and ensured that it is suitable for online petition work. We have improved the working mechanism that adapts to the characteristics of online letters and visits and the guarantee mechanism that facilitates people's online letters and visits, further improving work efficiency and feeding back the processing results to the masses at the first time. Seriously and timely handle the cases transferred from the mailbox of the secretary and the online petition work platform, and the settlement rate reaches 100%. This year, our bureau handled 48 online letters and visits, with a settlement rate of 100%.

Second civil affairs petition self-inspection report

First, grasping letters and visits, ensuring stability and helping the grassroots to effectively solve people's livelihood problems have always been the key work of this system. In particular, xxxxx, a subsidiary of ours, has a large amount of debt and many problems left over, and employees' petitions have occurred from time to time. In order to do this work well and achieve results, leaders at all levels need to attach great importance to it and implement their responsibilities. I take overall responsibility for the head office team and take real responsibility for the leaders in charge. Other team members carry out one post and two responsibilities, and the main leader of grass-roots units is the first responsible person's responsibility network for maintaining stability in letters and visits, forming a pattern of maintaining stability in letters and visits that is implemented at the first level and at the next level. At the same time, according to the principle of who is in charge, who receives and who is responsible, we will divide our efforts and fully implement the responsibility system for letters and visits. If there are any problems, we will investigate and deal with them. In view of the hot and difficult issues of employees' petitions, I can receive them patiently and treat them correctly. I can solve it on the spot without shirking it. I can actively coordinate and solve difficulties, and I can give clear explanations and answers to those that cannot be solved. I was interviewed more than 20 times and more than 60 times in the whole year, which really made everything echo and everything had results.

Over the past year, in the petition work, my team members and I have solved the petition problem of xxxxx employees through enterprise restructuring; Through the transfer of personnel within the system, the problem of insurance for demobilized cadres is solved; By increasing the living allowance for retired workers, the petition problem of xxxx retired old workers was solved. At the same time, we paid attention to people's livelihood, and actively raised nearly10.4 million yuan throughout the year, all of which were used for retired employees' salaries, employees' survivors' subsidies, disabled employees' salaries, retirees' insurance funds, etc. , effectively solved these major livelihood issues involving the vital interests of employees. Vulnerable groups have been appeased and the stability of letters and visits has been improved. Through our joint efforts, there were no leapfrog visits, group visits and visits to Beijing throughout the year, maintaining a harmonious and stable overall situation. The stability of letters and visits has been a good year in recent years and has been highly recognized by city leaders.

Second, the work of attracting investment and striving for funds has achieved certain results.

Since the beginning of the year, we have put this work on the important agenda, made full use of the advantages of large space and many factories in the units affiliated to the system, and actively opened up channels for attracting investment. After many efforts, the xxxxxx production project was introduced and built in xxxx Hospital, with a total investment of 30 million yuan and in-place funds of 1 1.27 million yuan, which has been put into production and achieved results.

In the fight for funds, we have carefully packaged two projects based on xxx, one is the construction of pollution-free vegetable production technology promotion and training base, and the other is the high-yield supporting cultivation technology promotion project of new soybean variety Yuan Yu 20. After the project was declared, we made active efforts and coordinated in many ways to win funds of 300,000 yuan, which injected economic vitality into the construction and development of the park and exceeded the tasks of attracting investment and winning funds assigned by the city.

Third, the construction of the park has been further developed.

Fourth, the work of grasping the village of Lianxiang Bao has achieved initial results.

Verb (abbreviation of verb) further improves the office environment.

The office environment is the facade of a unit and the face of the staff. A good office environment can make people feel happy and comfortable at work, which is conducive to improving work efficiency. In the past, the original office building facilities of the unit were aging, the wooden windows were in disrepair, the corridor had no doors, the toilets and courtyards were messy, the office had no computers, and the office environment was very general. In order to improve the original office environment, we actively raised more than 60,000 yuan this year, replacing the company's wooden windows with plastic steel windows made of new materials, installing new security doors in corridors, transforming toilets, beautifying courtyards, and purchasing new modern office equipment such as computers, photocopiers and fax machines, which not only provided employees with a comfortable and beautiful office environment, but also made the office move towards automation and modernization. The improvement of office environment has greatly mobilized the enthusiasm of employees, improved work efficiency and saved office work.

Sixth, the party building work has been further strengthened.

Party building is a systematic and great project. As the person in charge of grass-roots party organizations, I have focused on the following tasks in practical work.

First, study hard to improve the quality of party member team. According to the requirements and arrangements of the municipal party committee on studying and practicing Scientific Outlook on Development, the party committee organized and carried out the activities of studying and practicing Scientific Outlook on Development in the whole system, and arrested all aspects of the learning activities, which made the learning and practicing activities achieve remarkable results and improved the quality of party member. In the whole process of study and practice, the democratic life meeting of leading bodies was held with the theme of studying and practicing Scientific Outlook on Development, strengthening people-oriented consciousness, solving development problems and maintaining system stability. Based on the principle of doing practical things and doing good deeds for the common people, we coordinated a fund of 450,000 yuan for xxxx, which turned the learning results into practical results and promoted the progress of all work.

The second is to grasp the style of work and build a pragmatic organ. This year, in order to carry out in-depth activities of the municipal party committee and the municipal government on strengthening the work style construction and creating three satisfactory organs, and establish a good atmosphere of telling the truth, doing practical things, stressing unity and being more dedicated, the work style construction of organs has been further strengthened, and the good work style has been truly implemented from good party style and folk customs, and transformed into the conscious consciousness and conscious behavior of party member cadres. At the same time, we also carried out special rectification activities focusing on four winds (eating, drinking, entertainment, gambling and slacking), and established relevant mechanisms. Through these effective work measures, the quality of government officials has been further improved and the pragmatic image of the organization has been shaped.

The third is to grasp the fortress and strengthen organizational functions. In terms of organizational construction, it is necessary to change the current branches in time, strengthen organizational functions, and actively carry out the establishment of learning-oriented party organizations. In terms of team building in party member, in view of the aging situation of party member team in the whole system, three new party member teams were developed as planned throughout the year, adding fresh blood to party member team. In the construction of activists, it is necessary to establish a roster of activists joining the Party and conduct regular training to ensure the quality of developing a new party member. In the construction of cadres, we should appoint people on their merits, use them rationally, fully mobilize the enthusiasm of cadres, and establish a United, pragmatic and integrated fighting collective.

The fourth is to grasp the party style and promote the building of a clean government. In the aspect of building a clean government, we should focus on leading cadres, carry out party style and discipline education, establish a correct view of power and the party's purpose, formulate a system of honesty and self-discipline for leading cadres, set an example, consciously accept the supervision of the masses, strive to improve the satisfaction rate of social comprehensive evaluation and improve the effectiveness of building a clean government. Leading cadres at all levels did not have any problems in building a clean government throughout the year.

Looking back on the past year, although some achievements have been made in the work, there are still some problems that can not be ignored according to the organizational requirements: first, insufficient study, weak sense of enterprising, and lack of initiative and enthusiasm in the work; Second, we are not strict with ourselves, and work discipline needs to be strengthened. These unsatisfactory places need to be overcome and improved in the future work.

Article 3 Self-inspection Report on Civil Affairs Letters and Visits

* * Since the beginning of this year, under the correct leadership of the county party committee and government, under the correct guidance of the county legislative affairs office and under the guidance of Scientific Outlook on Development, the county has actively promoted administration according to law, which has run through the whole civil affairs work and promoted the sound and rapid development of civil affairs. According to the Office Document of the Leading Group for Comprehensively Promoting Administration by Law in Leye County, the bureau carried out the 20 15 Baise Administration by Law Assessment Index and Scoring Standard; Notice "and" 20 15 Leye County Administration According to Law Assessment Indicators and Scoring Standards "notice requirements, we will now report on promoting administration according to law as follows:

First, strengthen leadership and improve institutions.

Administering according to law, accelerating the transformation of government functions and improving the management level of civil affairs work are the practical needs of civil affairs departments to adapt to the development of socialist market economy and improve the quality and level of civil affairs work. My bureau always regards adhering to administration according to law as the basic basis and criterion for carrying out civil affairs work. In order to strengthen the organization and leadership of the administration according to law, our bureau attaches great importance to the administration according to law, which is included in the important agenda of the upcoming party group work, and a leading group for administration according to law is established in time. Mo Xiuwu, Party Secretary and Huang, Director of the Bureau, are the first responsible persons (as team leaders) for the administration according to law, taking overall responsibility for the full implementation of the administration according to law, while the deputy director and discipline inspection team leader are the direct responsible persons (as deputy team leaders), and the heads of each stock room are specifically responsible for the administration according to law (as members of the leading group), defining the responsible stock room and responsible person of the working organization, implementing the specific undertaking, organization and implementation of the bureau office, and being responsible for promotion, guidance and coordination. At the same time, all cadres and workers are required to take civil affairs laws, regulations and policies as compulsory teaching materials, adopt self-study and collective learning methods, constantly strengthen self-construction, improve the quality and level of work, actively guide all cadres and workers of civil affairs to consciously act and administer according to law, persist in acting according to law, strictly enforce the law, and prosecute those who violate the law, and organically combine the rule of law with the rule of law.

Second, strengthen study and training to improve legal literacy.

Learning and understanding the law is the premise and foundation of administration according to law. Civil law enforcement activities involve many laws and regulations. In order to make law enforcement personnel accurately understand and master the laws and regulations on which they are based and improve the level of administrative law enforcement, our bureau attaches great importance to the legal training of staff, and actively organizes law enforcement personnel to participate in the study and training of administrative law enforcement at the city and county levels according to the spirit of the Implementation Opinions. First, according to the weekly work arrangement and overall work focus of each stock room, organize all cadres and workers to study relevant laws and regulations, further clarify the statutory responsibilities, procedures and authority, and ensure that the broad masses of cadres and workers strictly master the procedural elements such as law enforcement steps, law enforcement order, law enforcement time limit and law enforcement form in the process of law enforcement, and ensure the fulfillment of legal obligations. The second is to organize the broad masses of cadres and workers to watch anti-corruption education films, educate people around them with vivid examples, and warn the broad masses of cadres and workers to always know, understand, abide by and use the law. Third, subscribe to the central, provincial and municipal party newspapers and periodicals such as China Civil Affairs, China Social News, Legal Daily, Community, Confidential Work and Discipline Inspection and Supervision for cadres and workers to learn. This year, I mainly studied the Minimum Living Security Measures for Rural Residents in Baise City, the Minimum Living Security Measures for Urban Residents in Guangxi Zhuang Autonomous Region, the Regulations on Rural Five Guarantees, the Marriage Law, the Organic Law of Village Committees, the Regulations on Marriage Registration, the Regulations on the Administration of Non-governmental Organizations, the Regulations on Preferential Treatment, the Selection of Administrative Divisions and the Civil Affairs Regulations. Up to now, * * * has held three meetings, and 56 civil affairs cadres have participated in legal training. All the law enforcement officers of the cadres and workers of the bureau participated in the administrative law enforcement training organized by the Legal Affairs Department of the Civil Affairs Department of the autonomous region, passed the examination and achieved results, and all obtained administrative law enforcement certificates. At the same time, taking the opportunity of striving for nursing homes and supporting model advanced units, policies and regulations such as the Regulations on Pension and Preferential Treatment for Soldiers were widely publicized. Through centralized study, individual self-study and participation in training courses, the cadres and workers of the Bureau have become more familiar with the law enforcement basis and policies and regulations, and improved their professional work ability.

Three, strengthen the propaganda of disaster prevention and mitigation, risk avoidance and self-help knowledge and disaster emergency work.

In order to further implement the Emergency Response Law of People's Republic of China (PRC), effectively popularize and improve people's disaster knowledge, knowledge of disaster prevention and mitigation, and their ability to avoid disasters and save themselves, and comprehensively improve the awareness, knowledge level and ability of the whole society to avoid risks and save themselves. Through the distribution of brochures, posters and other means, to publicize the knowledge of disaster prevention and mitigation to the public. On the second National Day for Disaster Prevention and Mitigation on "5. 12", a publicity campaign for disaster prevention and mitigation was launched, and more than 3,000 brochures and leaflets were distributed.

Four, administration according to law, and actively promote the construction of "sunshine civil affairs".

In order to further strengthen the self-construction of civil affairs, guarantee the basic rights of civil affairs clients, improve the level of administration according to law, and strengthen the supervision of administrative power, since the full implementation of "Sunshine Civil Affairs", our bureau has carefully organized study, widely publicized and actively implemented it, and combined with the actual civil affairs work of our bureau, formulated and promulgated the "Leye County Civil Affairs Bureau's Public Affairs Column", Leye County Civil Affairs Bureau's Disaster Relief, Leye County's Urban and Rural Minimum Living Security and Medical Assistance Approval Procedures Public Column. According to the law, public columns are set up to disclose relevant contents and information, providing information for the public to obtain information, promoting the development of civil affairs, improving service awareness and enhancing the transparency of government affairs.

Five, formulate perfect measures to promote administration according to law.

Since the beginning of this year, in the administrative law enforcement activities of our bureau, all law enforcement officers have fulfilled their duties and acted according to law. There were no law enforcement disputes, reconsideration appeals and other cases caused by inaccurate law enforcement basis, procedural errors or perverting the law. So far, there is no case of administrative reconsideration, and there is no case of filing a case for punishment in administrative law enforcement.